Security, offline and access rules that differ between HubSpot and Pipedrive. Rows where both tools are the same (4) are left out; the full side-by-side is on each tool’s page: HubSpot, Pipedrive.
| What changes | HubSpot (today) | Pipedrive (after) |
|---|---|---|
| ISO/IEC 27001 | Not published | Certifiedsource |
| Other certifications | SOC 1 Type II, SOC 3, HIPAA attestation, EU Cloud Code of Conduct, TRUSTe Certified Privacysource | ISO/IEC 27701, SOC 3source |
| HIPAA (BAA) | BAA availableEnterprisesource | Not supportedsource |
| Single sign-on (SAML/OIDC) | YesProfessionalsource | YesAll planssource |
| SCIM user provisioning | YesProfessionalsource | Not published |
| Two-factor authentication | YesEnforcement: Free (optional to require); mandatory on Starter, Professional, Enterprisesource | YesEnforcement: All planssource |
| Admin audit log | YesStartersource | Yessource |
| Data residency choices | US, EU, Canada, AustraliaStartersource | Australia, Canada, EU, UK, USAssigned from your sign-up region; not selectablesource |
| Encryption | AES-256 at rest; TLS 1.2 or 1.3 in transitsource | Encrypted at rest and in transit (algorithms not specified publicly)source |
| Self-hosting option | Not published | Cloud onlysource |
| Offline mode | PartialCRM records cannot be created, edited, or viewed in the mobile app without a connection; only Mobile Notetaker can record meetings offline and link them to CRM records once back online.source | Works offlineThe iOS and Android apps keep working without a connection (move deals, add notes and activities) and sync changes to the web app automatically once back online; the web app needs a connection.source |
| Offline limits | Offline meeting recording (Mobile Notetaker) is available on Sales Hub or Service Hub Professional and EnterpriseSales Hub / Service Hub Professionalsource | Mobile apps only; offline mode can't be toggled manuallysource |
| IP allowlisting | YesStartersource | YesUltimatesource |
| Device & session controls | YesAll plansAdmin-set inactive session timeout (15 minutes to 3 days); users can review and remotely log out their own sessions on other devices.source | YesUltimateSecurity rules can limit access to set IP addresses and time windows; the security dashboard shows each user's device, location and login time.source |
Sales-focused teams moving from HubSpot to Pipedrive are usually simplifying down to a dedicated pipeline CRM and cutting costs after outgrowing HubSpot’s per-seat marketing/sales pricing.
Pipedrive’s per-seat pricing is lower from the mid tier up than HubSpot’s bundled Marketing/Sales Hub tiers, especially for teams that don’t need marketing features.
Pipedrive’s pipeline view is designed specifically around moving deals through stages, which some sales reps find clearer than HubSpot’s more general CRM interface.
Without HubSpot’s broader marketing/content tooling, Pipedrive can feel lighter and faster for reps who just need to manage deals and activities.
Estimate the real hidden cost of moving from HubSpot to Pipedrive, not just the subscription price.
Pipedrive’s own migration guide describes this as a manual CSV process, not a native connector.
| Step | What happens |
|---|---|
| 1Export from HubSpot | Export contacts, companies, and deals from HubSpot as CSV. |
| 2Clean and remap fields | Match HubSpot properties to Pipedrive’s persons, organizations, and deal fields. |
| 3Set up your Pipedrive account | Create and configure your Pipedrive pipeline stages to match your sales process. |
| 4Import records via CSV | Use Pipedrive’s native import tool for organizations, persons, deals, and activities; per Pipedrive’s own migration guide, this is a manual CSV-based process. |
| 5Rebuild automations | Recreate any HubSpot workflow automation using Pipedrive’s own workflow automation feature, since logic doesn’t transfer. |
| 6Test and validate before cutover | Spot-check imported deals and contacts and confirm pipeline stages before fully switching the sales team over. |
Pipedrive’s per-seat pricing typically undercuts HubSpot’s bundled tiers, at the cost of HubSpot’s free CRM baseline and marketing tools.
| Plan | HubSpot | Pipedrive |
|---|---|---|
| Free plan | $0 (Free CRM) | No free tier (14-day trial) |
| Entry paid tier | $20/seat/mo (Sales Hub Starter, standard price), as of September 2026 | $14/seat/mo billed annually (Lite), as of September 2026 |
| Mid tier | $90/seat/mo billed annually, $100 paid monthly on an annual commitment (Sales Hub Professional), plus a $1,500 one-time onboarding fee | $39/seat/mo billed annually (Growth), as of September 2026 |
Pipedrive’s per-seat pricing is lower than HubSpot Sales Hub from the mid tier up (Growth $39 vs Professional $90 per seat, billed annually) and scales more linearly than HubSpot’s Marketing/Sales Hub tiers, making it a common cost-cutting move for sales-only teams, but you lose HubSpot’s free CRM baseline and marketing tooling entirely.
Pipedrive sharpens the day-to-day pipeline experience; HubSpot’s marketing and reporting breadth is what’s left behind.
| Feature | HubSpot | Pipedrive equivalent |
|---|---|---|
| Automations/workflows | Broad, cross-functional workflow builder | Workflow automation is more sales-activity focused, a downgrade for marketing-style automation |
| CRM/pipeline | Customizable CRM | Purpose-built visual pipeline, a genuine upgrade for reps who just want a clean deal view |
| Funnels/landing pages | Landing pages, fuller with CMS Hub | No native page builder beyond LeadBooster forms, a real downgrade |
| Email/SMS marketing | Marketing email tools | Lighter email add-on, a downgrade for teams running marketing campaigns |
| Reporting | Custom report builder | Sales forecasting reports are strong for pipeline visibility specifically, a lateral trade rather than a clear downgrade for sales-only use |
No, Pipedrive’s own migration guide describes a manual CSV export/import process, not a one-click connector.
No, they need to be manually rebuilt using Pipedrive’s own workflow automation feature.
Yes, at every tier: Sales Hub Starter lists at $20/seat/mo (standard price) versus Pipedrive Lite at $14, and Pipedrive’s per-seat pricing stays lower than HubSpot’s bundled Marketing/Sales Hub tiers from the mid tier up too.
They don’t transfer. Pipedrive isn’t a marketing platform, so you’d need a separate email/marketing tool going forward.
CSV export/import can happen in a day or two; rebuilding pipeline stages and automation typically adds another few days to a week given Pipedrive’s simpler feature set.
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Cite this page: HelpCompare, “Switching from HubSpot to Pipedrive: A Step-by-Step Migration Guide”, helpcompare.com/hubspot-to-pipedrive-migration/ (updated ).
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