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E-COMMERCE PLATFORMS · MIGRATION GUIDE

Switching from Shopify to BigCommerce

BigCommerce has no direct Shopify importer, but both support CSV export/import for products and customers. Themes and apps are rebuilt by hand.

Jump to migration steps Read the full comparison
By Bill Belcamino · Last updated September 23, 2026 · Our methodologyResearched and fact-checked by the HelpCompare team
Switching from Shopify to BigCommerceVerified Sep 23, 2026
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: Should a Shopify store move to BigCommerce to get away from transaction fees?

It can pay off if you run a third-party payment gateway, because BigCommerce charges no transaction fees on any gateway, but know the $30,000 trigger before you sign.

Core is $29/mo (annual), the same as Shopify Basic, until trailing 12-month sales pass $30,000 and you're auto-upgraded to Growth, something Shopify's flat pricing never does to you. Catalog and customers move by CSV, and your apps need equivalents in a smaller marketplace. Customer logins are the quiet problem in any platform move. Passwords are stored hashed and generally can't be exported, so returning customers have to reset theirs, and a clear heads-up email before launch saves you a wave of failed logins and abandoned carts. Use the 15-day trial to rebuild your top sellers and confirm every app you rely on has a match.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from Shopify to BigCommerce

    No transaction fees on any gateway

    Unlike Shopify’s non-Shopify-Payments fee.

    Multi-channel selling included

    Less dependence on paid apps for this.

    Predictable feature set at Core

    Fewer apps required to reach feature parity.

    How the migration actually works

    BigCommerce’s Core plan auto-upgrades once trailing 12-month sales exceed $30,000, a cost trigger Shopify’s flat pricing does not have.

    StepWhat you do
    1Export your catalog and customersDownload products, variants, customers and order history as CSV from the old platform.
    2Create your BigCommerce storeSign up for the Core plan and start its 15-day trial.
    3Import your catalogUse the new platform’s CSV import tool to bring in products, variants and customer records.
    4Rebuild your theme and storefrontRecreate your storefront design; themes are not compatible between platforms.
    5Reinstall apps or extensionsFind and configure equivalents for any apps or extensions your old store relied on.
    6Test checkout and switch your domainPlace a real test order end to end, then point your domain at the new store and take the old one offline.

    What this path doesn’t do for you:

    Shopify’s much larger app and theme ecosystem has no equivalent depth on BigCommerce.

    Pricing side by side

    PlanShopifyBigCommerce
    Pricing basisPer store, flatPer store, GMV-gated tiers
    Entry priceBasic $29/mo (annual)Core $29/mo (annual)
    HostingIncludedIncluded
    Transaction feesOn 3rd-party gateways unless Shopify PaymentsNone, any tier
    Free planNo, 3-day trialNo, 15-day trial

    Prices checked on each vendor’s pricing page on September 23, 2026.

    Feature parity check

    CapabilityShopifyBigCommerce
    Pricing basisFlatGMV-gated tiers
    Transaction feesOn 3rd-party gatewaysNone, any tier
    App ecosystemLargest in categorySmaller
    Price$29/mo$29/mo

    Going the other direction, or want the full comparison first?

    Read the BigCommerce vs Shopify comparison Switching from BigCommerce to Shopify instead?
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between Shopify and BigCommerce. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: Shopify, BigCommerce.

    What changesShopify (today)BigCommerce (after)
    ISO/IEC 27001Not publishedCertifiedsource
    Other certificationsPCI DSS Level 1, SOC 3sourceISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 22301source
    Single sign-on (SAML/OIDC)YesShopify PlussourceNot published
    SCIM user provisioningYesShopify PlussourceNot published
    Two-factor authenticationYesEnforcement: Shopify PlussourceNot published
    Admin audit logYesShopify PlussourceNot published
    Offline modePartialThe Shopify POS app can complete checkouts offline with cash, custom payment methods and (once activated) card payments on supported readers; customers, gift cards, returns and inventory/order sync need internet, and orders sync automatically on reconnect.sourceNot documented
    Offline limitsOffline card payments need POS app 9.14.0+, a supported Shopify reader, a staff permission, and are capped by per-device daily and per-transaction limits.source—
    Office & room hardwareShopify POS runs on iOS/Android and supports Shopify card readers (POS Go, POS Terminal, Tap & Chip and others) plus retail hardware such as barcode scanners and cash drawers.sourceIn-store selling is handled through point-of-sale integrations (third-party POS) that connect to the store on every plan.source
    Editorial assessment

    Before you cut over

    • You have single sign-on in Shopify but we found none documented for BigCommerce. Plan how people will sign in, and how you will remove leavers, before cut-over.
    • People who rely on Shopify offline will lose that: BigCommerce doesn’t document an offline mode. Tell field and travelling staff before the switch.

    Checked September 24, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Does BigCommerce import Shopify data?

    Not automatically. Export products and customers as CSV and import them into BigCommerce.

    Will it cost more?

    The published entry price is identical; it can rise later on BigCommerce if your trailing sales exceed $30,000, auto-upgrading you to Growth.

    Do I lose Shopify apps?

    Yes, find BigCommerce equivalents in its own app marketplace, which is smaller than Shopify’s.

    Does my product catalog transfer automatically?

    Not fully automatically. Export products and customers as CSV from the old platform and import them into the new one; themes, custom code and installed apps/extensions are rebuilt by hand since they don’t carry over between platforms.

    Canonical data for the tools on this page

    Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.

    ShopifyPricing, free plan, AI cost & every comparison›BigCommercePricing, free plan, AI cost & every comparison›
    BigCommerce vs ShopifyHead-to-head comparisonBigCommerce vs WooCommerceHead-to-head comparisonShopify vs WooCommerceHead-to-head comparison
    BigCommerce to ShopifySwitching guideBigCommerce to WooCommerceSwitching guideWooCommerce to BigCommerceSwitching guideShopify to WooCommerceSwitching guideWooCommerce to ShopifySwitching guide

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

    Cite this page: HelpCompare, “Switching from Shopify to BigCommerce”, helpcompare.com/shopify-to-bigcommerce-migration/ (updated ).

    Source links on this site are checked every month; last check . How sources are checked.

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    Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.

    01 · CompareWhich tool fits your team, side by side.133 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.264 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 23, 2026. No paid sponsorships, no affiliate commissions.

    Read Bill’s story How we verify pricingSpot an error? Tell Bill