Accessibility at HelpCompare

HelpCompare compares business software and shows what each tool costs to buy and to switch. This page covers two things: how our own website works for people who use assistive tools, and what access information the software comparisons can honestly give. Where we haven’t confirmed something, we say so.

How this website works

• Keyboard. “Skip to content” is the first stop when you press Tab on a page. Search opens with the search button or with Ctrl+K (Cmd+K on a Mac).
• Display settings. The site follows your device’s light or dark setting, and its animations follow your device’s reduce-motion setting.
• Contrast. We test text against the WCAG 2.1 AA contrast levels in both light and dark mode before we publish changes.
• Language. The site is in English (US).
• Figures. Many of the prices and records on the site are also published as open data files (CSV and JSON), which work with any tool you already use.

Known gaps. Pages don’t yet use a “main” landmark, so screen reader users can’t jump straight to the main content with a landmark shortcut; the skip link does the same job. Not confirmed: whether every chart has a complete text equivalent on the page. We haven’t tested with every screen reader and browser, and this is our own description, not an outside audit.

Accessibility of the software we compare

Not confirmed: HelpCompare does not record whether the tools we compare work with screen readers, keyboards or other assistive technology. Our prices come from each vendor’s own pricing page, and those pages rarely say. We would rather say so than guess. Vendors publish this information themselves, usually as an Accessibility Conformance Report (ACR), which is built on a template called the VPAT, and measured against the Web Content Accessibility Guidelines (WCAG).

Questions to ask a vendor

This is general guidance, not information from a named source.

• Can I see your latest Accessibility Conformance Report (VPAT), and what date is it?
• Which WCAG version and level does the product meet?
• Who tested it, and was it tested with real assistive technology?
• Which features or screens are known not to meet the standard, and when will they be fixed?
• How do I report an access problem, and how fast do you respond?
• Does the contract say what happens if the product stops being accessible?

Tell us what’s wrong

If something on this site is hard to use, or you know of an official accessibility report for a tool we compare, send it through the contact page. Include the page address and what you were trying to do.

Sources and what we haven’t confirmed

The site features above were checked on November 12, 2026: the skip link and Ctrl+K search by keyboard, the display-setting support in the page code, and contrast by our own checks. The links to the VPAT and WCAG pages are the standard bodies’ own pages. Details change, so check with a vendor before you rely on anything about its product. This page is general information, not legal advice. See our editorial standards for how we handle facts we can’t confirm.