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Original research

The AI Tax, as a database

“AI included” means four completely different things on an invoice. This tracks which one each vendor actually means — filter by billing model to see who bundles AI free and who meters it by the credit.

6 metered4 bundled free4 flat add-on2 no major ai push2 custom quote1 not published JSONCSV
ToolCategoryAI featureBilling modelWhat it means on your invoice
Zoom Video Conferencing AI Companion Bundled free Included free on all paid plans
Google Meet Video Conferencing Gemini AI notes Bundled free Folded into paid Workspace editions, no separate fee
Webex Video Conferencing AI Assistant Bundled free Built-in noise removal, highlights & transcription on paid plans
Slack Team Communication AI search, recaps, translation Bundled free Folded into Business+ tier; separate paid AI add-on discontinued Aug 2025
Microsoft Teams Team Communication Copilot Flat add-on Paid Copilot add-on on top of your base plan
Monday.com Project Management AI credits Metered Bundled into every tier but capped — 1,000 credits on Basic, up to 3,000 on Pro
ClickUp Project Management Brain / Brain2 Flat add-on Separate paid add-on: Brain AI $9/user/mo, or Everything AI $28/user/mo (monthly billing)
Asana Project Management AI Studio Metered Credit-based, embedded in workflows, starting near 50,000 credits/mo
HubSpot CRM Platforms Breeze AI agents Metered Moved from flat inclusion to outcome/credit-based pricing in 2025–2026
Salesforce CRM Platforms Agentforce for Sales Flat add-on Included only in Max ($550/user/mo); a paid add-on from $125/user/mo on Core and Advanced; not offered on the Free, Starter or Pro Suites
Pipedrive CRM Platforms AI report/email drafting Flat add-on Gated behind Premium+ tiers
Intercom Customer Support Fin AI outcomes Metered $0.99 per Fin outcome, pure pay-per-use
Zendesk Customer Support AI resolutions Metered Included allowance per agent, then $1.50 per automated resolution (committed) or $2.00 pay-as-you-go
DocuSign E-Signature & Document Workflow Intelligent Agreement Mgmt + Iris AI Not published New 2026 suite; full pricing breakdown not yet public
PandaDoc E-Signature & Document Workflow — No major AI push No major AI push disclosed as of this writing
Instantly Cold Email & Sales Engagement AI Reply Agent + AI Sales Agent Metered Included on mid/high tiers, credit-gated at scale
Smartlead Cold Email & Sales Engagement AI reply/sales agent No major AI push Not positioned as a core feature
Outreach Sales Engagement (Enterprise) Omni conversational agent Custom quote Seat + AI-credit hybrid pricing, custom quote only
Salesloft Sales Engagement (Enterprise) Sales Strategist Agent Custom quote Per-seat, custom quote only

How to read the four billing models

  • Bundled free — AI is included in the plan you already pay for. The cost is real but hidden: it usually arrives as a higher base price at renewal rather than a line item.
  • Flat add-on — a predictable per-seat surcharge. Easy to budget, and easy to underestimate when it applies to every seat rather than the few people who use it.
  • Metered — billed by credit, resolution or action. This is the model that produces surprise invoices, because consumption scales with your customers' behaviour rather than your headcount.
  • Custom quote — AI pricing is negotiated. Expect a seat-plus-credit hybrid and no published rate card.

Method

Each row records what a vendor publishes about AI pricing at the time of research, cross-checked against the comparison page where the tool is covered. Where a vendor does not publish AI pricing, the row says so rather than estimating — “not published” is a finding, not a gap. The narrative version of this research lives in The AI Tax.

Free to reuse under CC BY 4.0 — JSON, CSV. Credit HelpCompare and link back.

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About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.