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Security & compliance databaseSOC 2, ISO 27001, HIPAA BAAs, and the plan you need for SSO, SCIM and audit logs. How to read security claimsSOC 2 vs ISO 27001, the single sign-on tax, and what “Not published” means.
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Home › Software Index › Webex
Webex logo
Video Conferencing

Webex pricing

Webex pricing: From $12/mo. Free plan: yes — 40 minutes. AI (AI Assistant): built-in noise removal, highlights & transcription on paid plans. Rated 4.2/5 on G2 (18,900 reviews). Each figure links to the comparison it was verified in.

Last verified October 6, 2026 Official site ↗Vendor pricing ↗ Methodology Get this as JSON
Compare Zoom vs Webex →
Entry price
From $12/moPer user per month, billed annuallyVerified in zoom-vs-webex
Free plan
Free plan40 minutes
AI pricing
Bundled freeAI Assistant: Built-in noise removal, highlights & transcription on paid plans
G2 rating
4.2 / 518,900 reviews · checked
On HelpCompare
1 comparison ↓2 migration guides ↓
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: Is Webex the right video platform if you're also fitting out meeting rooms?

Webex fits teams putting Cisco room devices into their offices or needing a wide choice of data-residency regions, and its per-user price starts at $12/mo, billed annually.

Paid plans bundle the AI Assistant (noise removal, highlights and transcription) at no extra charge, the free plan caps meetings at 40 minutes, and we found no standard customer BAA on Webex's own pages. The bigger decision is the rooms, not the seats. A Cisco Board or Room Series kit is a capital purchase you'll keep for years, so it ties you to a platform far longer than any annual per-user contract, and the switching cost lands on facilities as well as IT. Before you buy hardware, pilot in your worst room and from a couple of home connections, because HD video wants up to 3.0 Mbps sending per participant and a weak upload link is a common cause of bad calls. If you handle patient data, get the BAA in writing first.

My read of the verified data on this page, checked against vendor sources on October 6, 2026. Disagree or spot an error? Tell Bill

Webex pricing

Everything we have verified about Webex

Every row was recorded on a HelpCompare comparison page. The Source column links to the page it was verified on and the date it was last checked.

AttributeValueSource & date
Entry price From $12/mo zoom-vs-webex
Free plan 40 minutes zoom-vs-webex
Verified data

Webex security, offline access & remote work

Compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Each value links to the vendor page it came from. Webex’s own security documentation: webex.com. Scope: Webex Suite (Meetings, Messaging, Calling) managed in Control Hub. FedRAMP and DISA IL5 apply to Webex for Government.

Security & compliance

SOC 2 report
SOC 2 Type IIsource
ISO/IEC 27001
Certifiedsource
Other certifications
ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, SOC 3, C5, CSA STAR Level 2, Cyber Essentials (UK), ENS (Spain), EU Cloud CoC, IRAP, ISMAP, FedRAMP (Webex for Government), DISA IL5 (Webex for Government)source
HIPAA (BAA)
Not published
GDPR data processing agreement
Not published
Single sign-on (SAML/OIDC)
Yessource
SCIM user provisioning
Yessource
Two-factor authentication
Yessource
Admin audit log
Yessource
Data residency choices
US, EU, Canada, UK, Japan, Australia, Singapore, Saudi Arabia, UAE, Indiasource
Encryption
AES-256-GCM for meeting media and stored content; TLS 1.2+ in transit; optional end-to-end encryptionsource
Self-hosting option
Not published

Offline access

Offline mode
Not documented
Desktop apps
Windows, macOS, Linuxsource
Mobile apps
iOS, Androidsource

Remote, hybrid & in-office

IP allowlisting
Not published
Device & session controls
Not published
Office & room hardware
Cisco Board, Desk and Room Series devices are Webex's own meeting-room and desk hardware; meetings also accept third-party SIP endpoints and PSTN phones.source

Webex: worth knowing

  • RemoteWebex HD video uses up to 3.0 Mbps sending and 2.5 Mbps receiving per participant. source
  • RemoteWebex Messaging data region follows the organization's country: EMEA orgs go to EU data centers, the Americas and APAC to US data centers. source
  • SecurityWebex says it can be used in healthcare settings consistent with HIPAA needs; its help page does not state a standard customer BAA. source
  • SecurityAdmin audit logs are kept one year in most regions and three years in India. source
Zoom vs Webex: security & offlineSecurity databaseOffline databaseRemote vs office guide

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Webex in context

How Webex connects to the rest of the software we track — head-to-head research, switching paths, and the closest alternatives in its category.

Head-to-head comparisons

Full pricing and feature breakdowns featuring Webex.

Switching away from Webex

What transfers, what you rebuild by hand, and what to budget.

Switching to Webex

Moving in from another platform.

Alternatives in Video Conferencing

Other tools we track in the same category, with their entry price.

Where this data comes from

HelpCompare records pricing and feature data from vendor pricing pages and documentation at the time each comparison is researched, then re-checks it on a published schedule. This entity page is generated from those records — it does not introduce any figure that has not already been verified on a comparison page.

  • Vendor pricing and documentation — pricing.webex.com, checked October 6, 2026.
  • HelpCompare research — 1 comparison page listed above, each with its own verification date.
  • G2 — aggregate rating and review count, checked . Review counts change daily; treat them as a snapshot.
  • Machine-readable copy — /data/tools.json, /data/tools.csv, and the open data hub.
Prices change often and vendors do not always announce it. Every figure here carries the date it was last checked — confirm current pricing with the vendor before you buy. If you find something out of date, the comparison page it came from is linked in the table above.
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01 · CompareWhich tool fits your team, side by side.133 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.264 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.

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