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Zoom pricing

Zoom pricing: From $14.16/mo. Free plan: yes — 40 minutes per meeting, 100 participants. AI (AI Companion): included free on all paid plans. Rated 4.5/5 on G2 (56,610 reviews). Each figure links to the comparison it was verified in.

Entry price
From $14.16/moPer user per month, billed annuallyVerified in zoom-vs-gotomeeting
Free plan
Free plan40 minutes per meeting, 100 participants
AI pricing
Bundled freeAI Companion: Included free on all paid plans
G2 rating
4.5 / 556,610 reviews · checked
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: What does Zoom cost a small team, and what should you set up before the first recorded meeting?

Zoom starts at $14.16/mo per user, billed annually, with AI Companion bundled free, but if your IT lead wants SSO and SCIM, price the Business plan instead.

The free plan caps every meeting at 40 minutes with up to 100 participants, and Zoom offers a BAA and a GDPR DPA. The catch is on the privacy side: turning on end-to-end encryption disables cloud recording, AI features and live transcription for that meeting. I'd treat that as a company policy, not a toggle each host flips. Recordings, transcripts and AI summaries are business records, so they can be requested in a dispute and they travel further than you expect once shared. Decide up front which meetings (HR, legal, board) run encrypted with nothing recorded, set a retention period for everything else, and on Pro and higher restrict meeting-summary access to specific IP ranges.

My read of the verified data on this page, checked against vendor sources on October 6, 2026. Disagree or spot an error? Tell Bill

Everything we have verified about Zoom

Every row was recorded on a HelpCompare comparison page. The Source column links to the page it was verified on and the date it was last checked.

AttributeValueSource & date
Entry price From $14.16/mo zoom-vs-google-meet

zoom-vs-gotomeeting

zoom-vs-microsoft-teams

zoom-vs-webex
Free plan 40 minutes per meeting, 100 participants zoom-vs-google-meet

zoom-vs-gotomeeting

zoom-vs-microsoft-teams

zoom-vs-webex
Verified data

Zoom security, offline access & remote work

Compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Each value links to the vendor page it came from. Zoom’s own security documentation: zoom.com. Scope: Zoom Workplace commercial plans (Pro, Business, Business Plus, Enterprise). FedRAMP Moderate, GovRAMP and DoD IL4 apply to Zoom for Government, not commercial Zoom.

Security & compliance

SOC 2 report
SOC 2 Type IIsource
ISO/IEC 27001
Certifiedsource
Other certifications
ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2 + HITRUST, CSA STAR Level 2, UK Cyber Essentials Plus, IRAP, ENS, BSI C5, ISMAP, TX-RAMP, HDS, PCI DSS (Zoom Phone and Contact Center via PCIpal), FedRAMP Moderate (Zoom for Government)source
HIPAA (BAA)
BAA availablesource
GDPR data processing agreement
DPA offeredsource
Single sign-on (SAML/OIDC)
YesBusinesssource
SCIM user provisioning
YesBusinesssource
Two-factor authentication
YesEnforcement: Prosource
Admin audit log
YesProsource
Data residency choices
US, Australia, Brazil, Canada, Germany, Japan, Singapore, MX, SwitzerlandProsource
Encryption
256-bit AES-GCM for meeting audio, video and shared content in transit by default; optional end-to-end encryptionsource
Self-hosting option
Not published

Offline access

Offline mode
Not documented
Desktop apps
Windows, macOS, Linuxsource
Mobile apps
iOS, Androidsource

Remote, hybrid & in-office

IP allowlisting
Not published
Device & session controls
YesProAccount security settings include automatic sign-out after a set time and re-authentication after inactivity.source
Office & room hardware
Zoom Rooms runs conference rooms and shared desks on Zoom Certified Hardware from major vendors, and Direct Guest Join lets rooms join other platforms' meetings.source

Zoom: worth knowing

  • RemoteZoom recommends 3.8 Mbps up / 3.0 Mbps down per user for 1080p group video. source
  • OfficeZoom Rooms can join meetings on other major video platforms via Direct Guest Join and Conference Room Connector. source
  • SecurityTurning on end-to-end encryption disables cloud recording, AI features and live transcription for that meeting. source
  • SecurityAdmins on Pro and higher can restrict meeting-summary access to specific IP ranges (a feature-level control, not a sign-in allowlist). source

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Zoom in context

How Zoom connects to the rest of the software we track — head-to-head research, switching paths, and the closest alternatives in its category.

Switching away from Zoom

What transfers, what you rebuild by hand, and what to budget.

Alternatives in Video Conferencing

Other tools we track in the same category, with their entry price.

Where this data comes from

HelpCompare records pricing and feature data from vendor pricing pages and documentation at the time each comparison is researched, then re-checks it on a published schedule. This entity page is generated from those records — it does not introduce any figure that has not already been verified on a comparison page.

  • Vendor pricing and documentation — zoom.us, checked October 6, 2026.
  • HelpCompare research — 4 comparison pages listed above, each with its own verification date.
  • G2 — aggregate rating and review count, checked . Review counts change daily; treat them as a snapshot.
  • Machine-readable copy — /data/tools.json, /data/tools.csv, and the open data hub.
Prices change often and vendors do not always announce it. Every figure here carries the date it was last checked — confirm current pricing with the vendor before you buy. If you find something out of date, the comparison page it came from is linked in the table above.
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Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.