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Security & access: what changes when you switch

Security, offline and access rules that differ between Microsoft Teams and Zoom. Rows where both tools are the same (5) are left out; the full side-by-side is on each tool’s page: Microsoft Teams, Zoom.

What changesMicrosoft Teams (today)Zoom (after)
Other certificationsISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 1sourceISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2 + HITRUST, CSA STAR Level 2, UK Cyber Essentials Plus, IRAP, ENS, BSI C5, ISMAP, TX-RAMP, HDS, PCI DSS (Zoom Phone and Contact Center via PCIpal), FedRAMP Moderate (Zoom for Government)source
Single sign-on (SAML/OIDC)YessourceYesBusinesssource
SCIM user provisioningNot publishedYesBusinesssource
Two-factor authenticationYesEnforcement: Microsoft Entra ID Free (security defaults)sourceYesEnforcement: Prosource
Admin audit logYessourceYesProsource
Data residency choicesAustralia, Brazil, Canada, France, Germany, India, IT, Japan, NO, PL, QA, South Korea, South Africa, SE, Switzerland, UAE, UK, Americas, APAC, EMEAsourceUS, Australia, Brazil, Canada, Germany, Japan, Singapore, MX, SwitzerlandProsource
EncryptionTLS 1.2+ with AES-256 in transit; BitLocker plus per-file encryption at rest; optional end-to-end encryption and Customer Keysource256-bit AES-GCM for meeting audio, video and shared content in transit by default; optional end-to-end encryptionsource
Desktop appsWindows, macOSsourceWindows, macOS, Linuxsource
IP allowlistingYesMicrosoft Entra ID P1 (included in Microsoft 365 Business Premium)sourceNot published
Device & session controlsYesMicrosoft Entra Conditional Access policies apply to Teams sign-ins (device compliance, location); Intune mobile application management; Conditional Access requires Entra ID P1.sourceYesProAccount security settings include automatic sign-out after a set time and re-authentication after inactivity.source
Office & room hardwareMicrosoft Teams Rooms turn meeting spaces from huddle areas to large conference rooms into one-touch-join Teams rooms, sold as Windows and Android devices from partners.sourceZoom Rooms runs conference rooms and shared desks on Zoom Certified Hardware from major vendors, and Direct Guest Join lets rooms join other platforms' meetings.source
Editorial assessment

Before you cut over

  • Set up single sign-on in Zoom on Business before you invite the team, so accounts are created through your identity provider rather than by hand.
  • If you restrict Microsoft Teams to office or VPN IP addresses today, check how you will enforce the same rule in Zoom; we found no IP allowlisting documented.

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

TEAM COMMUNICATION · MIGRATION GUIDE

Switching from Microsoft Teams to Zoom

Switching meetings from Microsoft Teams to Zoom usually happens when a team keeps Microsoft 365 for email and files but wants a dedicated, higher-reliability meeting tool for client-facing or large-scale calls.

Quick verdict: Reasonable for teams with heavy external/client meeting loads or webinar needs Teams doesn’t cover well, but expect to keep paying for whatever Teams license tier came bundled with Microsoft 365 regardless.

Why teams switch from Microsoft Teams to Zoom

Client-facing call quality and reliability

Sales, agency, and consulting teams often report smoother external-guest experiences on Zoom, where guests don’t need a Microsoft account to join comfortably.

More mature webinar and large-event tooling

Zoom Events/Webinars offer registration pages and analytics that go beyond what Teams webinars provide out of the box.

AI Companion without a separate Copilot license

Zoom bundles AI meeting summaries into its paid meeting plans, versus Teams where equivalent AI notetaking requires a separate Copilot subscription.

Estimate · your inputs

Switching Cost & Friction Estimator

Estimate the real hidden cost of moving from Microsoft Teams to Zoom, not just the subscription price.

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Estimated migration time
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Data friction rating
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Total hidden switching cost
Data mapping & cleaning labor—
Migration / cleaning tooling fees—
Team retraining overhead—
Switching friction buffer (10%)—
Assumes a blended $45/hr internal labor rate with no native importer available, so sequences/records are rebuilt largely by hand. Adjust the sliders to match your team.

How to migrate your data

This is still purely an admin/calendar migration; no meeting content moves automatically between Teams and Zoom.

StepWhat happens
1Export cloud recordingsDownload or archive Microsoft Teams cloud recordings and transcripts before touching admin settings, since recordings don’t transfer between platforms.
2Inventory scheduled meetingsList every recurring meeting series, webinar, and personal meeting link in Microsoft Teams so nothing gets dropped when it’s recreated in Zoom.
3Provision users and SSO/SCIMSet up the org in Zoom’s admin console and connect SSO/SCIM so accounts, groups, and licenses match what IT already manages.
4Re-point calendar integrationsSwap the Microsoft Teams scheduling add-in for Zoom’s Outlook/Google Calendar plugin so new invites default to the right tool.
5Rebuild recurring meetings and webinarsManually recreate recurring meeting series, webinar registration pages, and any hardware-room pairings inside Zoom.
6Pilot, retrain, and cut overRun both tools in parallel with a pilot group, retrain staff on Zoom’s interface, then disable Microsoft Teams licenses on a set date.
What Zoom’s importer doesn’t handle: None of these tools import each other’s meeting history, chat logs, or recordings automatically — cloud recordings, webinar registrant lists, and scheduled meeting series all have to be exported or rebuilt by hand.

Pricing during the transition

Here’s how Microsoft Teams and Zoom plans stack up, from free tier to the mid-market plan most switching teams land on.

PlanMicrosoft TeamsZoom
Free planTeams Free: $0 — chat, calling, and basic meetings for individuals/small groupsFree (Basic) plan: $0 — 40-min cap on group meetings, up to 100 participants
Entry paid tierTeams Essentials: $4/user/month, paid yearly (annual subscription)Pro: $14.16/user/month billed annually ($16.99 billed monthly)
Mid tierMicrosoft 365 Business Basic (bundles Teams + email + 1TB storage): $7/user/month, paid yearly (annual subscription)Business: $18.33/user/month billed annually ($21.99 billed monthly), up to 300 participants

Remember most orgs keep paying for Teams anyway (it’s bundled with Microsoft 365), so the real incremental cost of this move is the full Zoom license, not a plan swap.

Feature-parity checklist

Zoom is the stronger fit for dedicated meeting and webinar use; Teams fits better if you value staying inside one Microsoft app.

FeatureMicrosoft TeamsZoom equivalent
Meeting participant capsUp to 300 on Business Basic/StandardUp to 300 on Business plan
Webinar / large-event supportWebinars included on Business/Enterprise tiersZoom Events/Webinars as a paid add-on
AI meeting assistant & notetakingRequires separate Copilot licenseAI Companion included on paid plans
Breakout roomsIncluded on paid plansIncluded on all paid plans
Admin controls (SSO/SCIM, device management)Native to Entra ID/IntuneFull SSO/SCIM on Business and above

Frequently Asked Questions

Can we keep Teams for chat and files but use Zoom for meetings?

Yes, that’s a common hybrid setup: many companies keep Teams chat/SharePoint and run meetings through Zoom, just make sure calendar invites default correctly for each use case.

Will external Teams meeting recordings move to Zoom?

No, Teams recordings live in OneDrive/Stream and don’t transfer automatically; export or archive anything you need to keep before switching meeting tools.

Do guests need a Zoom account to join our meetings?

No, external guests can join Zoom meetings via a browser or the free desktop client without creating an account, similar to Teams guest access.

Is it worth paying for both Teams and Zoom licenses?

Only if your teams have genuinely different needs (internal chat/collaboration on Teams, external/webinar meetings on Zoom); otherwise it’s easy to end up paying for redundant capacity.

What’s the biggest rollout risk?

Users defaulting back to ‘Add Teams Meeting’ in Outlook out of habit; you’ll need to actively change calendar defaults and communicate the cutover date clearly.

Sources

Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

Cite this page: HelpCompare, “Switching from Microsoft Teams to Zoom: A Step-by-Step Migration Guide”, helpcompare.com/microsoft-teams-to-zoom-migration/ (updated ).

Source links on this site are checked every month; last check . How sources are checked.

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About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 16, 2026. No paid sponsorships, no affiliate commissions.