Security, offline and access rules that differ between Microsoft Teams and Zoom. Rows where both tools are the same (5) are left out; the full side-by-side is on each tool’s page: Microsoft Teams, Zoom.
| What changes | Microsoft Teams (today) | Zoom (after) |
|---|---|---|
| Other certifications | ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 1source | ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2 + HITRUST, CSA STAR Level 2, UK Cyber Essentials Plus, IRAP, ENS, BSI C5, ISMAP, TX-RAMP, HDS, PCI DSS (Zoom Phone and Contact Center via PCIpal), FedRAMP Moderate (Zoom for Government)source |
| Single sign-on (SAML/OIDC) | Yessource | YesBusinesssource |
| SCIM user provisioning | Not published | YesBusinesssource |
| Two-factor authentication | YesEnforcement: Microsoft Entra ID Free (security defaults)source | YesEnforcement: Prosource |
| Admin audit log | Yessource | YesProsource |
| Data residency choices | Australia, Brazil, Canada, France, Germany, India, IT, Japan, NO, PL, QA, South Korea, South Africa, SE, Switzerland, UAE, UK, Americas, APAC, EMEAsource | US, Australia, Brazil, Canada, Germany, Japan, Singapore, MX, SwitzerlandProsource |
| Encryption | TLS 1.2+ with AES-256 in transit; BitLocker plus per-file encryption at rest; optional end-to-end encryption and Customer Keysource | 256-bit AES-GCM for meeting audio, video and shared content in transit by default; optional end-to-end encryptionsource |
| Desktop apps | Windows, macOSsource | Windows, macOS, Linuxsource |
| IP allowlisting | YesMicrosoft Entra ID P1 (included in Microsoft 365 Business Premium)source | Not published |
| Device & session controls | YesMicrosoft Entra Conditional Access policies apply to Teams sign-ins (device compliance, location); Intune mobile application management; Conditional Access requires Entra ID P1.source | YesProAccount security settings include automatic sign-out after a set time and re-authentication after inactivity.source |
| Office & room hardware | Microsoft Teams Rooms turn meeting spaces from huddle areas to large conference rooms into one-touch-join Teams rooms, sold as Windows and Android devices from partners.source | Zoom Rooms runs conference rooms and shared desks on Zoom Certified Hardware from major vendors, and Direct Guest Join lets rooms join other platforms' meetings.source |
Switching meetings from Microsoft Teams to Zoom usually happens when a team keeps Microsoft 365 for email and files but wants a dedicated, higher-reliability meeting tool for client-facing or large-scale calls.
Sales, agency, and consulting teams often report smoother external-guest experiences on Zoom, where guests don’t need a Microsoft account to join comfortably.
Zoom Events/Webinars offer registration pages and analytics that go beyond what Teams webinars provide out of the box.
Zoom bundles AI meeting summaries into its paid meeting plans, versus Teams where equivalent AI notetaking requires a separate Copilot subscription.
Estimate the real hidden cost of moving from Microsoft Teams to Zoom, not just the subscription price.
This is still purely an admin/calendar migration; no meeting content moves automatically between Teams and Zoom.
| Step | What happens |
|---|---|
| 1Export cloud recordings | Download or archive Microsoft Teams cloud recordings and transcripts before touching admin settings, since recordings don’t transfer between platforms. |
| 2Inventory scheduled meetings | List every recurring meeting series, webinar, and personal meeting link in Microsoft Teams so nothing gets dropped when it’s recreated in Zoom. |
| 3Provision users and SSO/SCIM | Set up the org in Zoom’s admin console and connect SSO/SCIM so accounts, groups, and licenses match what IT already manages. |
| 4Re-point calendar integrations | Swap the Microsoft Teams scheduling add-in for Zoom’s Outlook/Google Calendar plugin so new invites default to the right tool. |
| 5Rebuild recurring meetings and webinars | Manually recreate recurring meeting series, webinar registration pages, and any hardware-room pairings inside Zoom. |
| 6Pilot, retrain, and cut over | Run both tools in parallel with a pilot group, retrain staff on Zoom’s interface, then disable Microsoft Teams licenses on a set date. |
Here’s how Microsoft Teams and Zoom plans stack up, from free tier to the mid-market plan most switching teams land on.
| Plan | Microsoft Teams | Zoom |
|---|---|---|
| Free plan | Teams Free: $0 — chat, calling, and basic meetings for individuals/small groups | Free (Basic) plan: $0 — 40-min cap on group meetings, up to 100 participants |
| Entry paid tier | Teams Essentials: $4/user/month, paid yearly (annual subscription) | Pro: $14.16/user/month billed annually ($16.99 billed monthly) |
| Mid tier | Microsoft 365 Business Basic (bundles Teams + email + 1TB storage): $7/user/month, paid yearly (annual subscription) | Business: $18.33/user/month billed annually ($21.99 billed monthly), up to 300 participants |
Remember most orgs keep paying for Teams anyway (it’s bundled with Microsoft 365), so the real incremental cost of this move is the full Zoom license, not a plan swap.
Zoom is the stronger fit for dedicated meeting and webinar use; Teams fits better if you value staying inside one Microsoft app.
| Feature | Microsoft Teams | Zoom equivalent |
|---|---|---|
| Meeting participant caps | Up to 300 on Business Basic/Standard | Up to 300 on Business plan |
| Webinar / large-event support | Webinars included on Business/Enterprise tiers | Zoom Events/Webinars as a paid add-on |
| AI meeting assistant & notetaking | Requires separate Copilot license | AI Companion included on paid plans |
| Breakout rooms | Included on paid plans | Included on all paid plans |
| Admin controls (SSO/SCIM, device management) | Native to Entra ID/Intune | Full SSO/SCIM on Business and above |
Yes, that’s a common hybrid setup: many companies keep Teams chat/SharePoint and run meetings through Zoom, just make sure calendar invites default correctly for each use case.
No, Teams recordings live in OneDrive/Stream and don’t transfer automatically; export or archive anything you need to keep before switching meeting tools.
No, external guests can join Zoom meetings via a browser or the free desktop client without creating an account, similar to Teams guest access.
Only if your teams have genuinely different needs (internal chat/collaboration on Teams, external/webinar meetings on Zoom); otherwise it’s easy to end up paying for redundant capacity.
Users defaulting back to ‘Add Teams Meeting’ in Outlook out of habit; you’ll need to actively change calendar defaults and communicate the cutover date clearly.
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Cite this page: HelpCompare, “Switching from Microsoft Teams to Zoom: A Step-by-Step Migration Guide”, helpcompare.com/microsoft-teams-to-zoom-migration/ (updated ).
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