Security, offline and access rules that differ between Zoom and GoToMeeting. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: Zoom, GoToMeeting.
| What changes | Zoom (today) | GoToMeeting (after) |
|---|---|---|
| ISO/IEC 27001 | Certifiedsource | Not published |
| Other certifications | ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2 + HITRUST, CSA STAR Level 2, UK Cyber Essentials Plus, IRAP, ENS, BSI C5, ISMAP, TX-RAMP, HDS, PCI DSS (Zoom Phone and Contact Center via PCIpal), FedRAMP Moderate (Zoom for Government)source | SOC 3, BSI C5, PCI DSS, TRUSTe Enterprise Privacy, Global CBPR, Global PRP, APEC CBPR, APEC PRPsource |
| HIPAA (BAA) | BAA availablesource | BAA availableGoTo Meeting for Healthcaresource |
| Single sign-on (SAML/OIDC) | YesBusinesssource | Yessource |
| SCIM user provisioning | YesBusinesssource | Yessource |
| Two-factor authentication | YesEnforcement: Prosource | Yessource |
| Admin audit log | YesProsource | Not published |
| Data residency choices | US, Australia, Brazil, Canada, Germany, Japan, Singapore, MX, SwitzerlandProsource | Not published |
| Encryption | 256-bit AES-GCM for meeting audio, video and shared content in transit by default; optional end-to-end encryptionsource | TLS 1.2+ in transit; AES-256 at rest for customer contentsource |
| Desktop apps | Windows, macOS, Linuxsource | Windows, macOSsource |
| Device & session controls | YesProAccount security settings include automatic sign-out after a set time and re-authentication after inactivity.source | Not published |
| Office & room hardware | Zoom Rooms runs conference rooms and shared desks on Zoom Certified Hardware from major vendors, and Direct Guest Join lets rooms join other platforms' meetings.source | GoTo no longer sells GoTo Room hardware kits or licenses; existing Poly, Logitech and Dolby kits still work, and rooms can join via SIP/H.323 audio gateways.source |
Moving from Zoom to GoToMeeting usually comes down to simplifying a video-conferencing bill rather than chasing new features, since GoToMeeting’s feature set is narrower by design.
Companies already on GoTo Connect for phone service or GoTo Resolve for IT support can fold meetings into the same vendor and invoice.
GoToMeeting’s two-tier structure (Professional/Business) is easier to budget than Zoom’s mix of add-ons for webinars, AI Companion, and cloud storage.
Teams that just need reliable screen sharing and recording, without Zoom’s broader AI and marketplace surface area, get a simpler admin console to secure.
Estimate the real hidden cost of moving from Zoom to GoToMeeting, not just the subscription price.
There’s no data-migration tool involved here; moving between video-conferencing platforms is mostly an admin and calendar-rewiring exercise.
| Step | What happens |
|---|---|
| 1Export cloud recordings | Download or archive Zoom cloud recordings and transcripts before touching admin settings, since recordings don’t transfer between platforms. |
| 2Inventory scheduled meetings | List every recurring meeting series, webinar, and personal meeting link in Zoom so nothing gets dropped when it’s recreated in GoToMeeting. |
| 3Provision users and SSO/SCIM | Set up the org in GoToMeeting’s admin console and connect SSO/SCIM so accounts, groups, and licenses match what IT already manages. |
| 4Re-point calendar integrations | Swap the Zoom scheduling add-in for GoToMeeting’s Outlook/Google Calendar plugin so new invites default to the right tool. |
| 5Rebuild recurring meetings and webinars | Manually recreate recurring meeting series, webinar registration pages, and any hardware-room pairings inside GoToMeeting. |
| 6Pilot, retrain, and cut over | Run both tools in parallel with a pilot group, retrain staff on GoToMeeting’s interface, then disable Zoom licenses on a set date. |
Here’s how Zoom and GoToMeeting plans stack up, from free tier to the mid-market plan most switching teams land on.
| Plan | Zoom | GoToMeeting |
|---|---|---|
| Free plan | Free (Basic) plan: $0 — 40-min cap on group meetings, up to 100 participants | 14-day free trial only — no permanent free tier |
| Entry paid tier | Pro: $14.16/user/month billed annually ($16.99 billed monthly) | Professional: $12/organizer/month billed annually ($14 billed monthly), up to 150 participants |
| Mid tier | Business: $18.33/user/month billed annually ($21.99 billed monthly), up to 300 participants | Business: $16/organizer/month billed annually ($19 billed monthly), up to 250 participants |
Both vendors push customers toward annual billing with meaningful monthly-plan markups, so compare on the same billing cycle before deciding.
GoToMeeting covers the core meeting basics well but trails Zoom on large-scale and AI-driven features.
| Feature | Zoom | GoToMeeting equivalent |
|---|---|---|
| Meeting participant caps | Up to 300 on Business plan | Up to 250 on Business plan |
| Webinar / large-event support | Zoom Events/Webinars sold as add-ons | No dedicated webinar product |
| AI meeting assistant & notetaking | Zoom AI Companion included on paid plans | Basic AI transcription on Business plan only |
| Breakout rooms | Included on all paid plans | Not a standard feature |
| Admin controls (SSO/SCIM, device management) | Full SSO/SCIM on Business+ | SSO available on Business, more limited device management |
No, you need to download or archive Zoom cloud recordings yourself before cancelling; there’s no automatic transfer between the two platforms.
No, GoToMeeting issues its own meeting IDs, so any shared or embedded Zoom links need to be swapped out during the switch.
Not natively for large-scale webinars. GoToMeeting is built around standard meetings, so teams running frequent webinars typically keep Zoom or add a separate webinar tool.
At the entry tier it’s close ($12/organizer/month billed annually for GoToMeeting Professional vs $14.16/user/month billed annually for Zoom Pro), but Zoom’s Pro plan often gives more features per dollar unless you’re bundling GoToMeeting with other GoTo products.
For a team under 50 people, budget one to two weeks: mostly calendar-plugin swaps, user provisioning, and a short parallel-run period.
Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.
Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.
Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.
Cite this page: HelpCompare, “Switching from Zoom to GoToMeeting: A Step-by-Step Migration Guide”, helpcompare.com/zoom-to-gotomeeting-migration/ (updated ).
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