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MARKETING AUTOMATION · MIGRATION GUIDE

Switching from ActiveCampaign to Klaviyo

Klaviyo’s pricing page references syncing contact and activity data from other tools but does not name a dedicated ActiveCampaign importer; expect to export contacts as CSV and reconnect your store directly to Klaviyo.

Jump to migration steps Read the full comparison
By Bill Belcamino · Last updated September 23, 2026 · Our methodologyResearched and fact-checked by the HelpCompare team
Switching from ActiveCampaign to KlaviyoVerified Sep 23, 2026
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: How do I move my store's email from ActiveCampaign to Klaviyo?

Export contacts as CSV, connect your store straight to Klaviyo for order and browsing data, and rebuild your flows by hand, since no dedicated ActiveCampaign importer is named.

You also lose ActiveCampaign's standard CRM, and you pay more: $20/mo for 500 active profiles against $15/mo for 1,000 contacts. The part people rush is warm-up: a new sending platform starts without the sending history your old account built, so blasting your full list on day one is how a switch ends up in spam. Send your first campaigns to your most engaged customers, the ones who opened or bought recently, and widen the audience over a few weeks as opens hold up. Import only subscribers with real consent and recent activity, because on active-profile billing every dormant address you bring along costs money. If sales reps worked deals in ActiveCampaign, sort out where that pipeline goes first.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from ActiveCampaign to Klaviyo

    Native Shopify sync

    Purchase and browsing events sync automatically.

    Revenue attribution

    Built into every flow and send.

    E-commerce-specific flows

    Cart abandonment, browse abandonment, back-in-stock.

    How the migration actually works

    You lose ActiveCampaign’s standard CRM and its free contact-migration service; Klaviyo has neither.

    StepWhat you do
    1Export your contact listExport contacts, tags and segments as CSV from the old tool.
    2Create your Klaviyo accountCreate your Klaviyo account and connect your store (Shopify or otherwise) to sync existing customer and order data.
    3Rebuild flows in Klaviyo’s flow builderRecreate abandoned-cart, welcome and post-purchase flows using Klaviyo’s flow builder, tied to your synced store events.
    4Rebuild automationsRecreate email sequences, triggers and automation rules by hand — these do not transfer automatically.
    5Reconnect integrationsReconnect your website forms, e-commerce store or CRM sync to the new tool.
    6Run a real send before cancellingSend one real campaign through the new tool and confirm deliverability before cancelling the old plan.

    What this path doesn’t do for you:

    ActiveCampaign’s CRM and free migration service have no Klaviyo equivalent — Klaviyo’s value is entirely in e-commerce event data, not sales-pipeline tooling.

    Pricing side by side

    PlanActiveCampaignKlaviyo
    Pricing basisPer contact tier, account-widePer active-profile tier
    Entry priceStarter $15/mo (1,000 contacts)Email $20/mo (500 profiles)
    CRMStandard CRM includedNone — event/profile data only
    Free planNone, 14-day trial250 profiles

    Standard list prices checked on each vendor’s pricing page on September 23, 2026. HubSpot price is the $20/seat standing rate, not its current new-customer promo.

    Feature parity check

    CapabilityActiveCampaignKlaviyo
    Built forGeneral marketing + light CRME-commerce, Shopify-native
    Price$15/mo (1,000 contacts)$20/mo (500 profiles)
    CRMIncludedNone
    Revenue attributionNot coreBuilt in

    Going the other direction, or want the full comparison first?

    Read the ActiveCampaign vs Klaviyo comparison Switching from Klaviyo to ActiveCampaign instead?
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between ActiveCampaign and Klaviyo. Rows where both tools are the same (2) are left out; the full side-by-side is on each tool’s page: ActiveCampaign, Klaviyo.

    What changesActiveCampaign (today)Klaviyo (after)
    ISO/IEC 27001Not publishedCertifiedsource
    Other certificationsNot publishedISO/IEC 27017, PCI DSSsource
    HIPAA (BAA)BAA availableEnterprisesourceNot supportedsource
    Single sign-on (SAML/OIDC)YesEnterprisesourceYesPaid planssource
    SCIM user provisioningNot publishedYesPaid planssource
    Two-factor authenticationYesEnforcement: StartersourceYesEnforcement: Mandatory on all paid plans; Owner can require it on free accountssource
    Admin audit logNot publishedYessource
    Data residency choicesUS, EU, APACsourceUS onlysource
    EncryptionNot publishedEncrypted at rest and in transit ('strong encryption'; algorithm not stated)source
    Offline modePartialThe Forms for iPad app can collect form sign-ups offline and adds them to the account once back online; the main ActiveCampaign mobile app needs an internet connection.sourceNot documented
    Mobile appsiOS, AndroidsourceNot published
    Device & session controlsYesIdle-session timeout with customizable session length; MFA required to use the mobile app.sourceNot published
    Editorial assessment

    Before you cut over

    • Set up single sign-on in Klaviyo on Paid plans before you invite the team, so accounts are created through your identity provider rather than by hand.
    • People who rely on ActiveCampaign offline will lose that: Klaviyo doesn’t document an offline mode. Tell field and travelling staff before the switch.
    • ActiveCampaign offers a HIPAA BAA; we found none for Klaviyo. Don’t move protected health information until that is settled.

    Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Does Klaviyo import ActiveCampaign data?

    No dedicated importer is named; export contacts as CSV and connect your store directly to Klaviyo for event data.

    Will it cost more?

    Yes, $5/mo more at the entry tier, and Klaviyo bills on active profiles which can grow faster than a simple contact count.

    Do I lose CRM features?

    Yes, Klaviyo has no CRM layer — keep ActiveCampaign or another CRM if you relied on it.

    Do my automations and workflows carry over?

    No. Automation logic, workflows and segmentation rules are specific to each platform’s builder and are rebuilt by hand in the new tool; only contact data moves via export/import.

    Canonical data for the tools on this page

    Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.

    ActiveCampaignPricing, free plan, AI cost & every comparison›KlaviyoPricing, free plan, AI cost & every comparison›
    ActiveCampaign vs KlaviyoHead-to-head comparisonActiveCampaign vs HubSpotHead-to-head comparisonActiveCampaign vs KeapHead-to-head comparisonActiveCampaign vs MailchimpHead-to-head comparisonHubSpot vs KlaviyoHead-to-head comparisonKeap vs KlaviyoHead-to-head comparison
    Klaviyo to ActiveCampaignSwitching guideActiveCampaign to HubSpotSwitching guideHubSpot to ActiveCampaignSwitching guideHubSpot to KlaviyoSwitching guideKlaviyo to HubSpotSwitching guideActiveCampaign to MailchimpSwitching guide

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

    Cite this page: HelpCompare, “Switching from ActiveCampaign to Klaviyo”, helpcompare.com/activecampaign-to-klaviyo-migration/ (updated ).

    Source links on this site are checked every month; last check . How sources are checked.

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    Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.

    01 · CompareWhich tool fits your team, side by side.133 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.264 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 23, 2026. No paid sponsorships, no affiliate commissions.

    Read Bill’s story How we verify pricingSpot an error? Tell Bill