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Security & access: what changes when you switch

Security, offline and access rules that differ between Mailchimp and Klaviyo. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: Mailchimp, Klaviyo.

What changesMailchimp (today)Klaviyo (after)
SOC 2 reportSOC 2 reportType not stated by vendorsourceSOC 2 Type IIsource
Other certificationsNot publishedISO/IEC 27017, PCI DSSsource
HIPAA (BAA)Not publishedNot supportedsource
Single sign-on (SAML/OIDC)Not publishedYesPaid planssource
SCIM user provisioningNot publishedYesPaid planssource
Two-factor authenticationYesEnforcement: Any multi-user plan (automatic once an Owner or Admin enables 2FA)sourceYesEnforcement: Mandatory on all paid plans; Owner can require it on free accountssource
Admin audit logNot publishedYessource
EncryptionTLS 1.2+ in transit; at-rest encryption not statedsourceEncrypted at rest and in transit ('strong encryption'; algorithm not stated)source
Mobile appsiOS, AndroidsourceNot published
Editorial assessment

Before you cut over

  • Set up single sign-on in Klaviyo on Paid plans before you invite the team, so accounts are created through your identity provider rather than by hand.

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

MARKETING AUTOMATION · MIGRATION GUIDE

Switching from Mailchimp to Klaviyo

Mailchimp customers moving to Klaviyo can lean on Klaviyo’s native Mailchimp integration to pull in contacts and engagement history automatically, though campaigns and automations still need to be rebuilt by hand.

Quick verdict: Worth it if you’re an ecommerce brand that has outgrown Mailchimp’s automation and segmentation limits and wants deeper Shopify/BigCommerce integration – not worth it if you’re a simple newsletter sender who doesn’t need Klaviyo’s granular behavioral targeting.

Why teams switch from Mailchimp to Klaviyo

Deeper ecommerce segmentation

Klaviyo’s segmentation is built around real-time purchase and browse behavior pulled straight from your store, which lets you target by predicted lifetime value, product category, or specific SKUs in ways Mailchimp’s audience tags can’t match.

More powerful automation flows

Klaviyo’s flow builder supports branching logic, multiple conditional splits, and cross-channel (email plus SMS) sequencing in a single automation, versus the more linear automation builder in Mailchimp’s lower tiers.

Built for high-volume senders

Once contact counts climb into the tens of thousands, Klaviyo’s send infrastructure and deliverability tooling are generally viewed as stronger than Mailchimp’s for revenue-driving ecommerce email programs.

Estimate · your inputs

Switching Cost & Friction Estimator

Estimate the real hidden cost of moving from Mailchimp to Klaviyo, not just the subscription price.

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Estimated migration time
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Data friction rating
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Total hidden switching cost
Data mapping & cleaning labor—
Migration / cleaning tooling fees—
Team retraining overhead—
Switching friction buffer (10%)—
Assumes a blended $45/hr internal labor rate, using Klaviyo’s native importer. Adjust the sliders to match your team.

How to migrate your data

Klaviyo’s built-in Mailchimp integration handles the bulk of the contact transfer, but plan on manual work for anything creative or automated.

StepWhat happens
1Connect your Mailchimp API keyIn Klaviyo, add the Mailchimp integration and authenticate with your Mailchimp API key to start the sync.
2Sync historical contacts and campaign dataKlaviyo pulls in your existing Mailchimp audiences (as lists), subscriber status, and roughly the last 90 days of campaign engagement data during the initial sync.
3Wait for ongoing sync cyclesAfter the initial import, Klaviyo syncs existing audiences approximately every 30 minutes and picks up brand-new audiences or campaigns roughly every 6 hours while the integration stays connected.
4Rebuild tags as segments or listsBecause Mailchimp tags don’t come across through the native sync, export them as a CSV and re-import them into Klaviyo, then convert them into lists or segments.
5Recreate templates and automationsExport your Mailchimp email HTML and rebuild it as Klaviyo templates, and manually recreate any Mailchimp automations as Klaviyo flows since neither transfers automatically.
6Redirect signup forms and disconnect MailchimpPoint website and landing-page signup forms at Klaviyo, run both tools in parallel for a billing cycle to confirm parity, then remove the Mailchimp integration.
What Klaviyo’s importer doesn’t handle: Tags, email templates, and automations/flows do not transfer automatically in either direction – only contact records, list membership, and roughly 90 days of campaign engagement history sync natively, so budget real time for manually rebuilding your creative and automation logic.

Pricing during the transition

Both tools offer a free entry tier, but Klaviyo’s active-profile-based pricing costs more than Mailchimp Essentials but less than Mailchimp Standard at 1,000 contacts.

PlanMailchimpKlaviyo
Free plan$0 (up to 250 contacts, Mailchimp)$0 (up to 250 profiles, 500 emails/month, Klaviyo)
Entry paid tier (500 contacts)Essentials: $13/month (up to 500 contacts)Email: $20/month (251 to 500 active profiles)
Mid tier (1,000 contacts)Standard: $45/month (501 to 1,500 contacts; Essentials is $26.50/month at this size)Email: $30/month (501 to 1,000 active profiles)

Both vendors price by active contact/profile count and raise rates as your list grows, so compare quotes at your actual list size rather than the entry-level numbers above; figures are as of September 2026 and both vendors adjust tiers periodically.

Feature-parity checklist

The two platforms overlap heavily on core email marketing but diverge on automation depth and ecommerce-specific data.

FeatureMailchimpKlaviyo equivalent
Visual automation/flow builderLinear automations, more steps at higher tiersBranching flows with conditional splits, built for ecommerce triggers
Ecommerce platform integrationsSolid Shopify/WooCommerce integrations, less granular dataDeep native Shopify/BigCommerce sync with real-time purchase and browse events
SMS marketingAvailable as an add-on in some regionsNative SMS/MMS/WhatsApp on a shared credit system
Landing pagesBuilt-in landing page builderAvailable but less mature than Mailchimp’s
Reporting on revenue attributionBasic ecommerce reportingDetailed revenue-per-flow and predictive analytics (CLV, churn risk)

Frequently Asked Questions

Will my Mailchimp automations transfer to Klaviyo automatically?

No – Klaviyo’s native integration only syncs contacts and roughly 90 days of campaign engagement data; automations must be manually rebuilt as Klaviyo flows.

Do my Mailchimp tags carry over?

Not through the native sync. You’ll need to export tags as a CSV from Mailchimp and re-import them into Klaviyo as list or segment memberships.

How long does the Mailchimp-to-Klaviyo sync take?

The initial historical sync happens shortly after connecting, and ongoing updates land roughly every 30 minutes for existing audiences and every 6 hours for new ones, as of Klaviyo’s current documentation.

Can I run Mailchimp and Klaviyo at the same time during migration?

Yes, and it’s the safer approach – most teams keep both connected for a billing cycle to verify data parity before cancelling Mailchimp.

Is Klaviyo more expensive than Mailchimp?

At the same contact volume, Klaviyo’s email plan typically costs more than Mailchimp’s equivalent tier, though Klaviyo’s SMS/WhatsApp is billed separately via credits rather than bundled.

Sources

Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

Cite this page: HelpCompare, “Switching from Mailchimp to Klaviyo: A Step-by-Step Migration Guide”, helpcompare.com/mailchimp-to-klaviyo-migration/ (updated ).

Source links on this site are checked every month; last check . How sources are checked.

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About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 16, 2026. No paid sponsorships, no affiliate commissions.