Security, offline and access rules that differ between Mailchimp and Klaviyo. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: Mailchimp, Klaviyo.
| What changes | Mailchimp (today) | Klaviyo (after) |
|---|---|---|
| SOC 2 report | SOC 2 reportType not stated by vendorsource | SOC 2 Type IIsource |
| Other certifications | Not published | ISO/IEC 27017, PCI DSSsource |
| HIPAA (BAA) | Not published | Not supportedsource |
| Single sign-on (SAML/OIDC) | Not published | YesPaid planssource |
| SCIM user provisioning | Not published | YesPaid planssource |
| Two-factor authentication | YesEnforcement: Any multi-user plan (automatic once an Owner or Admin enables 2FA)source | YesEnforcement: Mandatory on all paid plans; Owner can require it on free accountssource |
| Admin audit log | Not published | Yessource |
| Encryption | TLS 1.2+ in transit; at-rest encryption not statedsource | Encrypted at rest and in transit ('strong encryption'; algorithm not stated)source |
| Mobile apps | iOS, Androidsource | Not published |
Mailchimp customers moving to Klaviyo can lean on Klaviyo’s native Mailchimp integration to pull in contacts and engagement history automatically, though campaigns and automations still need to be rebuilt by hand.
Klaviyo’s segmentation is built around real-time purchase and browse behavior pulled straight from your store, which lets you target by predicted lifetime value, product category, or specific SKUs in ways Mailchimp’s audience tags can’t match.
Klaviyo’s flow builder supports branching logic, multiple conditional splits, and cross-channel (email plus SMS) sequencing in a single automation, versus the more linear automation builder in Mailchimp’s lower tiers.
Once contact counts climb into the tens of thousands, Klaviyo’s send infrastructure and deliverability tooling are generally viewed as stronger than Mailchimp’s for revenue-driving ecommerce email programs.
Estimate the real hidden cost of moving from Mailchimp to Klaviyo, not just the subscription price.
Klaviyo’s built-in Mailchimp integration handles the bulk of the contact transfer, but plan on manual work for anything creative or automated.
| Step | What happens |
|---|---|
| 1Connect your Mailchimp API key | In Klaviyo, add the Mailchimp integration and authenticate with your Mailchimp API key to start the sync. |
| 2Sync historical contacts and campaign data | Klaviyo pulls in your existing Mailchimp audiences (as lists), subscriber status, and roughly the last 90 days of campaign engagement data during the initial sync. |
| 3Wait for ongoing sync cycles | After the initial import, Klaviyo syncs existing audiences approximately every 30 minutes and picks up brand-new audiences or campaigns roughly every 6 hours while the integration stays connected. |
| 4Rebuild tags as segments or lists | Because Mailchimp tags don’t come across through the native sync, export them as a CSV and re-import them into Klaviyo, then convert them into lists or segments. |
| 5Recreate templates and automations | Export your Mailchimp email HTML and rebuild it as Klaviyo templates, and manually recreate any Mailchimp automations as Klaviyo flows since neither transfers automatically. |
| 6Redirect signup forms and disconnect Mailchimp | Point website and landing-page signup forms at Klaviyo, run both tools in parallel for a billing cycle to confirm parity, then remove the Mailchimp integration. |
Both tools offer a free entry tier, but Klaviyo’s active-profile-based pricing costs more than Mailchimp Essentials but less than Mailchimp Standard at 1,000 contacts.
| Plan | Mailchimp | Klaviyo |
|---|---|---|
| Free plan | $0 (up to 250 contacts, Mailchimp) | $0 (up to 250 profiles, 500 emails/month, Klaviyo) |
| Entry paid tier (500 contacts) | Essentials: $13/month (up to 500 contacts) | Email: $20/month (251 to 500 active profiles) |
| Mid tier (1,000 contacts) | Standard: $45/month (501 to 1,500 contacts; Essentials is $26.50/month at this size) | Email: $30/month (501 to 1,000 active profiles) |
Both vendors price by active contact/profile count and raise rates as your list grows, so compare quotes at your actual list size rather than the entry-level numbers above; figures are as of September 2026 and both vendors adjust tiers periodically.
The two platforms overlap heavily on core email marketing but diverge on automation depth and ecommerce-specific data.
| Feature | Mailchimp | Klaviyo equivalent |
|---|---|---|
| Visual automation/flow builder | Linear automations, more steps at higher tiers | Branching flows with conditional splits, built for ecommerce triggers |
| Ecommerce platform integrations | Solid Shopify/WooCommerce integrations, less granular data | Deep native Shopify/BigCommerce sync with real-time purchase and browse events |
| SMS marketing | Available as an add-on in some regions | Native SMS/MMS/WhatsApp on a shared credit system |
| Landing pages | Built-in landing page builder | Available but less mature than Mailchimp’s |
| Reporting on revenue attribution | Basic ecommerce reporting | Detailed revenue-per-flow and predictive analytics (CLV, churn risk) |
No – Klaviyo’s native integration only syncs contacts and roughly 90 days of campaign engagement data; automations must be manually rebuilt as Klaviyo flows.
Not through the native sync. You’ll need to export tags as a CSV from Mailchimp and re-import them into Klaviyo as list or segment memberships.
The initial historical sync happens shortly after connecting, and ongoing updates land roughly every 30 minutes for existing audiences and every 6 hours for new ones, as of Klaviyo’s current documentation.
Yes, and it’s the safer approach – most teams keep both connected for a billing cycle to verify data parity before cancelling Mailchimp.
At the same contact volume, Klaviyo’s email plan typically costs more than Mailchimp’s equivalent tier, though Klaviyo’s SMS/WhatsApp is billed separately via credits rather than bundled.
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Cite this page: HelpCompare, “Switching from Mailchimp to Klaviyo: A Step-by-Step Migration Guide”, helpcompare.com/mailchimp-to-klaviyo-migration/ (updated ).
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