Security, offline and access rules that differ between DocuSign and PandaDoc. Rows where both tools are the same (2) are left out; the full side-by-side is on each tool’s page: DocuSign, PandaDoc.
| What changes | DocuSign (today) | PandaDoc (after) |
|---|---|---|
| ISO/IEC 27001 | Certifiedsource | Not published |
| Other certifications | ISO/IEC 27017, ISO/IEC 27018, PCI DSS v4.0, C5 Type II, IRAP (PROTECTED), FedRAMP Moderate, DoD IL4, APEC PRP, Canada Protected B, CSA STAR (CAIQ self-assessment)source | HIPAAsource |
| HIPAA (BAA) | BAA availableEnhanced planssource | BAA availableEnterprise (add-on)source |
| GDPR data processing agreement | DPA offeredsource | Not published |
| Single sign-on (SAML/OIDC) | YesEnhanced plans (Access Management with SSO add-on)source | YesEnterprise (Business: paid add-on)source |
| SCIM user provisioning | YesPlan with Organization Management, or Organization Management add-onsource | YesEnterprisesource |
| Two-factor authentication | YesEnforcement: Docusign organization with a claimed domain (plan not stated)source | Yessource |
| Admin audit log | Yessource | Not published |
| Data residency choices | US, Canada, EU, Australia, JapanEnhanced planssource | US, EUEnterprisesource |
| Encryption | AES-256 at rest; TLS 1.2 in transitsource | AES-256 at rest; encrypted in transitsource |
| Offline mode | PartialIn the Docusign iOS and Android apps, a host can download envelopes that were prepared and sent online, then run in-person signing sessions without an internet connection; sending and preparing envelopes still happens online.source | Not documented |
| Offline limits | Sending or signing for offline use requires a premium account bought in the app or a web plan; only mobile-supported fields can be used.source | — |
| IP allowlisting | YesDocusign organization with a claimed domainsource | Not published |
| Device & session controls | YesNew-device email verification on password logins (can be disabled per domain), required login before opening envelopes, and SSO-only login enforcement for claimed domains.source | Not published |
Switching from DocuSign to PandaDoc is often driven by wanting document workflows (proposals, quotes, contracts) bundled with e-signature rather than e-signature as a standalone product.
PandaDoc combines proposal, quote, and contract creation with e-signature in one tool, which DocuSign treats as more separate add-on functionality.
PandaDoc’s Starter plan ($19/seat/month billed annually) costs more than DocuSign Personal ($11/month on an annual plan billed monthly), but Personal is a single-user plan capped at 5 envelopes a month, and Starter includes document creation features DocuSign doesn’t bundle at that price.
PandaDoc publishes a specific ‘DocuSign to PandaDoc’ guide using its bulk-import feature, which is more than DocuSign offers for any inbound competitor migration.
Estimate the real hidden cost of moving from DocuSign to PandaDoc, not just the subscription price.
PandaDoc’s official DocuSign import guide is really a document-archival process rather than a full workflow migration.
| Step | What happens |
|---|---|
| 1Download documents from DocuSign | In DocuSign’s Manage section, download your completed and in-progress documents as files for import. |
| 2Unarchive the downloaded files | Extract the downloaded DocuSign files so they’re ready to upload individually or in bulk to PandaDoc. |
| 3Bulk-import into PandaDoc | Use PandaDoc’s bulk import feature to upload the files, choosing draft or completed status and a destination folder for each batch. |
| 4Manually recreate templates | Rebuild your DocuSign templates from scratch in PandaDoc, since the import only brings in static document files, not template structure or fields. |
| 5Rebuild signing workflows and CRM connections | Recreate signing order, roles, and any CRM or proposal-tool integrations that previously pointed to DocuSign. |
| 6Pilot new documents and cut over | Send a batch of new proposals or contracts through PandaDoc to validate templates and workflows before retiring DocuSign licenses. |
PandaDoc has a genuine free plan; DocuSign does not.
| Plan | DocuSign | PandaDoc |
|---|---|---|
| Free plan | No free plan — cheapest tier is Personal, $11/month (annual plan, billed monthly) | Free plan: $0/month (up to 5 documents/month) |
| Entry paid tier | Personal: $11/month on an annual plan billed monthly (5 envelopes/month cap) | Starter: $19/seat/month billed annually ($35 billed monthly) |
| Mid tier | Standard: $30/user/month (annual plan, billed monthly) | Business: $49/seat/month billed annually ($65 billed monthly) |
PandaDoc offers a genuinely free plan (capped at 5 documents a month), which DocuSign does not match at any tier. DocuSign sells each plan three ways: billed annually upfront (Personal $10, Standard $25, Business Pro $40 a user a month), an annual plan billed monthly ($11, $30, $45) or month-to-month ($15, $45, $65). Each DocuSign price on this page names the billing mode it uses.
PandaDoc leans toward document creation and sales workflows; DocuSign is a more focused, standalone e-signature tool.
| Feature | DocuSign | PandaDoc equivalent |
|---|---|---|
| Proposal/quote document builder | Not a core feature | Built-in proposal and quote editor |
| CRM-native quoting (CPQ-style) | Limited, mostly via integrations | Native CPQ features on higher tiers |
| DocuSign import path | N/A (source) | Official bulk-import guide for DocuSign documents |
| Free plan availability | No free plan at any tier | Free plan available (5 docs/month cap) |
| Envelope/document volume on entry plans | 5 envelopes/month on Personal plan | Unlimited document uploads and e-signatures on Starter and above (PandaDoc’s FAQ also describes a sent-document limit with overage fees, so confirm your volume) |
No, it only imports static document files (draft or completed); templates, fields, and signing workflows need to be manually recreated in PandaDoc.
Yes, PandaDoc’s bulk import feature supports uploading multiple files at once, though you still choose status and folder placement per batch.
At the entry tier, PandaDoc’s Starter plan often compares favorably, especially since it includes a genuine free tier that DocuSign lacks entirely.
No, contacts and recipient lists aren’t part of the official import, so you’ll need to re-add or import contacts separately in PandaDoc.
Downloading and bulk-importing documents can take a day or two, but rebuilding templates and workflows for active use typically takes one to two weeks.
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Cite this page: HelpCompare, “Switching from DocuSign to PandaDoc: A Step-by-Step Migration Guide”, helpcompare.com/docusign-to-pandadoc-migration/ (updated ).
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