Security, offline and access rules that differ between Acuity Scheduling and Calendly. Rows where both tools are the same (2) are left out; the full side-by-side is on each tool’s page: Acuity Scheduling, Calendly.
| What changes | Acuity Scheduling (today) | Calendly (after) |
|---|---|---|
| SOC 2 report | Not published | SOC 2 Type IIsource |
| ISO/IEC 27001 | Not published | Certifiedsource |
| Other certifications | Not published | SOC 3, CSA STAR, PCI compliantsource |
| HIPAA (BAA) | BAA availablePremium (or legacy Powerhouse)source | Not supportedsource |
| GDPR data processing agreement | Not published | DPA offeredsource |
| Single sign-on (SAML/OIDC) | YesEnterprisesource | YesTeams (SSO add-on)source |
| SCIM user provisioning | Not published | YesEnterprisesource |
| Admin audit log | Not published | YesEnterprisesource |
| Data residency choices | Not published | US onlysource |
| Encryption | Not published | AES-256 at rest; TLS 1.2+ in transitsource |
| Offline mode | Needs a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.source | Not documented |
| Desktop apps | Browser onlysource | Not published |
| Office & room hardware | The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source | — |
Switching from Acuity Scheduling to Calendly usually happens when a business’s needs simplify to straightforward one-on-one or team meeting scheduling rather than full appointment-business management.
Calendly’s event-type model is faster to set up for sales calls, interviews, and consultations than Acuity’s appointment-business-oriented workflow.
Calendly’s native integrations with Salesforce, HubSpot, and applicant-tracking systems are more built out than Acuity’s.
Calendly’s Teams plan offers more mature round-robin and lead-routing features for sales and customer-success teams.
Estimate the real hidden cost of moving from Acuity Scheduling to Calendly, not just the subscription price.
Calendly’s import tooling is limited to a contacts CSV, so most of the actual scheduling setup has to be rebuilt manually.
| Step | What happens |
|---|---|
| 1Export client list from Acuity | Use Acuity’s client export to download names, emails, and phone numbers as a CSV file. |
| 2Import contacts into Calendly | Use Calendly’s limited-availability contacts CSV import to bring in client names and emails, mapping fields as needed. |
| 3Recreate appointment types as Calendly event types | Manually rebuild each Acuity appointment type as a Calendly event type, since there’s no automated conversion between the two. |
| 4Rebuild availability and buffers | Reconnect your calendar and manually reset working hours, buffer times, and scheduling limits inside Calendly. |
| 5Recreate intake questions | Rebuild Acuity’s intake-form questions as Calendly’s booking-page questions, since form structures don’t transfer between platforms. |
| 6Update booking links and calendar embeds | Swap Acuity scheduling links on your website and in email signatures for your new Calendly booking page URLs. |
Both tools offer a genuinely free tier or trial, but their paid tiers serve different use cases.
| Plan | Acuity Scheduling | Calendly |
|---|---|---|
| Free plan | No permanent free plan — 7-day free trial only | Free plan: $0/month (1 event type, 1 calendar) |
| Entry paid tier | Starter: $16/month billed annually ($20/month billed monthly) | Standard: $10/seat/month billed yearly ($12 billed monthly) |
| Mid tier | Standard: $27/month billed annually ($34/month billed monthly) | Teams: $16/seat/month billed yearly ($20 billed monthly) |
Calendly’s free tier remains usable indefinitely for basic one-on-one scheduling, while Acuity offers only a 7-day trial with no permanently free option.
Acuity is purpose-built for appointment-based service businesses; Calendly focuses on flexible meeting scheduling.
| Feature | Acuity Scheduling | Calendly equivalent |
|---|---|---|
| Appointment packages & memberships | Native support for packages, gift certificates, memberships | Not supported |
| Round-robin / team routing | More limited team-routing features | Strong on Teams plan |
| SMS reminders | Included from Standard plan up | Not available |
| Intake forms | Detailed, service-specific intake forms | Basic booking-question fields |
| CRM/Salesforce integration | Available mainly via Zapier or the Squarespace ecosystem | Native Salesforce integration on Teams plan |
No, there’s no import path for appointment types or availability rules, so you’ll need to manually recreate each one as a Calendly event type.
Partially: Calendly’s contacts CSV import (currently limited-availability) can bring in names and emails, but nothing about booking history or preferences.
Their package/membership data doesn’t transfer at all, since Calendly has no equivalent feature, so you’ll need a different approach for those clients.
Not usually: businesses relying on packages, gift certificates, or SMS reminders typically find Calendly’s meeting-first model too limited.
For simple one-on-one scheduling, often just a day; teams with multiple appointment types and intake forms should expect several days of manual rebuilding.
Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.
Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.
Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.
Cite this page: HelpCompare, “Switching from Acuity Scheduling to Calendly: A Step-by-Step Migration Guide”, helpcompare.com/acuity-scheduling-to-calendly-migration/ (updated ).
Source links on this site are checked every month; last check . How sources are checked.
Plain-language guides: the steps, what to check before you buy, common mistakes, and every tool it takes with verified prices.
Verified prices costed for your team size, a check against your must-have requirements, the questions to settle before you sign, and a source for every figure. Print it, or paste it into an email to whoever approves the spend.
Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.