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Scheduling Software

Cal.com vs Acuity Scheduling: Which Scheduling Tool Fits Your Business in 2026?

Cal.com prices per seat and gives a full-featured free single-user plan. Acuity Scheduling prices per account (not per seat) with no free tier, and is built around client-facing booking for service businesses (intake forms, packages, memberships).

Cal.com logoFree (1 user); Teams $12/user/mo (annual), $15 monthly

Cal.com

VS
Acuity Scheduling logoFrom $16/mo (Emerging, per account, 1 calendar)

Acuity Scheduling

Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: Does a service business need Acuity Scheduling, or will Cal.com do?

Clients booking paid appointments fit Acuity, with intake forms, packages, memberships and gift certificates built in; teams booking sales calls and internal meetings fit Cal.com.

Cal.com is free for 1 user and $12/user/mo on Teams billed annually, while Acuity's Emerging plan is $16/mo per account for 1 calendar, and its multi-calendar tier prices aren't published for our calculator. That flat fee only stays flat while one person takes bookings, so count bookable staff, not logins. For a service business, the feature that pays for itself is taking money at the moment of booking. A client who has paid a deposit or bought a package shows up far more reliably than one who clicked a free slot, and every no-show is an hour you can't sell again. If you sell your time by the appointment, run your trial with a real deposit on it.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Verified data

Cal.com vs Acuity Scheduling: quick facts

At a glanceCal.comAcuity Scheduling
CategoryScheduling Software
Entry priceFree (1 user); Teams $12/user/mo (annual), $15 monthlyFrom $16/mo (Emerging, per account, 1 calendar)
Free planFree forever — 1 user, unlimited event types and calendars, 100+ app integrationsNo free tier — trial only

Is Cal.com cheaper than Acuity Scheduling?

Depends on team size. For a solo operator, Cal.com is free; Acuity has no free tier, only a trial. For a small team, Acuity’s $16/mo Emerging plan is priced per account (1 calendar), so it does not multiply by seats the way Cal.com’s $12/seat Teams plan does — at 3+ people needing separate calendars, compare Acuity’s multi-calendar tiers directly on its pricing page, since those prices are not published for calculator use here.

Verified data

Cal.com vs Acuity Scheduling at a glance

CategoryCal.comAcuity Scheduling
Entry priceFree (1 user); Teams $12/seat/mo (annual)Emerging $16/mo, per account (1 calendar)
Pricing basisPer seatPer account, not per seat
Free planYes — 1 user, full featuresNo — trial only
Client intake formsNot a core featureYes, built in
Packages, gift certificates, membershipsNot offeredYes, built in
Open sourceYesNo
Payment collectionBuilt-in Stripe and PayPalStripe, Square, PayPal integrations
Built forInternal and sales schedulingClient-facing service businesses

Verified September 23, 2026Prices recorded from each vendor’s own pricing page. See sources

Prices in USD from cal.com/pricing and acuityscheduling.com/pricing, both checked September 23, 2026.

Editorial assessment

How they actually differ

Both handle the core job — a visitor picks an open slot and it lands on your calendar — but they are built for different kinds of businesses.

Who books, and why

Cal.com is built around meetings: sales calls, internal 1:1s, interviews, with round-robin routing across a team. Acuity Scheduling is built around client appointments for service businesses — salons, coaches, clinics, consultants — with intake forms clients fill out before booking, package and membership sales, and gift certificates baked into the product.

How the price scales

Cal.com Teams multiplies by seat, so a 10-person team pays 10x the entry price. Acuity’s Emerging plan is a flat per-account fee for one calendar; adding more staff calendars moves you to a higher published tier rather than a linear per-seat charge — check Acuity’s own pricing page for exact multi-calendar tier prices, since HelpCompare’s record only covers the entry tier.

Moving between them

Scheduling links live at a URL, and event types define what a booker sees, so switching means recreating event types and re-sharing new links — nothing to “import” in the traditional sense, since neither vendor reads the other one’s account.

Cal.com

Pros

  • Genuinely free single-user plan
  • Open source, self-hostable
  • Round-robin routing built for sales teams
  • Built-in Stripe and PayPal payment collection

Cons

  • No client intake forms or packages
  • Price rises per seat as the team grows
  • Not built for service-business booking flows
  • Smaller integration ecosystem than the category leaders

Acuity Scheduling

Pros

  • Built-in intake forms, packages, memberships, gift certificates
  • Price does not multiply per seat on a shared calendar
  • Established in the service-business booking niche
  • Square, Stripe and PayPal payment options

Cons

  • No free tier, trial only
  • Not built for internal team scheduling or sales routing
  • Higher tiers for multiple calendars not published for a calculator
  • No open-source or self-hosted option
Verified data

Cost calculator: what does your team actually pay?

Cal.com

 
$0/mo

Acuity Scheduling

 
$0/mo
 

Standard list prices checked September 23, 2026. Cal.com Teams is priced per seat; Acuity Scheduling’s Emerging plan is a flat per-account fee for one calendar and does not scale with the seat count entered above. Promotions and taxes are not included.

Choose Cal.com if…

You are scheduling internal meetings or sales calls across a team, want a real free plan, or care about open source.

Choose Acuity Scheduling if…

You run a client-facing service business and want intake forms, packages, memberships or gift certificates built in.

Total cost over time

Uses your selections above. Estimate excludes add-ons, overages, and negotiated discounts.

Ready to pick your scheduling tool?

Cal.com’s free plan costs nothing to try for a single user; Acuity offers a free trial. Book a real test appointment through each before rolling it out to clients.

Verified data

Cal.com vs Acuity Scheduling: security, offline & remote work

How Cal.com and Acuity Scheduling compare on compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Every value links to the vendor page it came from.

What we checkedCal.comAcuity Scheduling
Security & compliance
SOC 2 reportSOC 2 Type IIsourceNot published
ISO/IEC 27001CertifiedsourceNot published
Other certificationsHIPAAsourceNot published
HIPAA (BAA)BAA availableOrganizationssourceBAA availablePremium (or legacy Powerhouse)source
GDPR data processing agreementDPA offeredsourceNot published
Single sign-on (SAML/OIDC)YesOrganizationssourceYesEnterprisesource
SCIM user provisioningYesOrganizationssourceNot published
Two-factor authenticationYessourceYessource
Admin audit logYesOrganizationssourceNot published
Data residency choicesUS, EUOrganizationssourceNot published
EncryptionDatabase encrypted; data protected in transit and at rest (algorithms not published)sourceNot published
Self-hosting optionYessourceNot published
Offline access
Offline modeNot documentedNeeds a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.source
Desktop appsWindows, macOS, LinuxsourceBrowser onlysource
Mobile appsiOS, AndroidsourceiOS, Androidsource
Remote, hybrid & in-office
IP allowlistingNot publishedNot published
Device & session controlsNot publishedNot published
Office & room hardware—The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source
Editorial assessment

What this means for your team

  • Audit reports: Cal.com states a SOC 2 report on its own site; we found no SOC 2 statement for Acuity Scheduling. If your security team requires SOC 2, ask Acuity Scheduling directly before shortlisting.
  • Single sign-on: Cal.com includes it on Organizations; Acuity Scheduling includes it on Enterprise. If your team signs in through Okta, Microsoft Entra ID or Google, price the plan that includes SSO, not the entry plan.
  • Health data: Cal.com and Acuity Scheduling will sign a HIPAA business associate agreement (Cal.com: Organizations; Acuity Scheduling: Premium (or legacy Powerhouse)).
  • Working offline: Acuity Scheduling needs an internet connection; Cal.com doesn’t document an offline mode. Details are in the Offline mode row above.
  • Where your data lives: Cal.com lets you choose US, EU on Organizations. This matters for teams hiring across the EU, UK or Australia.
  • In the office: Acuity Scheduling: The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).

Cal.com: worth knowing

  • SecurityCal.eu is a separate EU-hosted edition where all data is stored and processed inside the EU; it is aimed at larger teams (minimum 50 users). source
  • SecurityOn Organizations plans, audit logs recording important admin actions are on by default. source
  • RemoteTeams that need to run scheduling inside their own infrastructure can deploy the open-source Cal.diy edition themselves. source

Acuity Scheduling: worth knowing

  • OfficeAt the front desk or an event, staff can collect payments and tips in the Acuity admin mobile app. source
  • OfficeTap to Pay needs a US business charging in US dollars, and an iPhone XS+ on iOS 16+ or an NFC Android 10+ phone. source
  • RemoteEnterprise plan adds multi-location support with an organization-wide dashboard and individualized BAAs. source
  • SecurityOnly Acuity, not other Squarespace features, is covered by the HIPAA Business Associate Addendum. source

Checked September 24, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Frequently Asked Questions

Is Acuity Scheduling priced per user?

No. Acuity’s entry tier is billed per account for one calendar, not per seat, unlike Cal.com’s Teams plan. Multiple staff calendars move you to a higher published tier.

Does Cal.com have client intake forms or packages?

Not as a core feature. Acuity Scheduling has built-in intake forms, packages, memberships and gift certificates, built for service businesses.

Which is cheaper for a solo operator?

Cal.com — its free plan has no cost and no feature cap for one user. Acuity has no free tier, only a trial.

Can I take payments through either?

Yes. Cal.com has built-in Stripe and PayPal collection; Acuity integrates with Stripe, Square and PayPal.

Migration Guides

Already decided? Here’s how to actually switch.

Step-by-step migration guides covering what transfers automatically, what doesn’t, and how to handle the gap — in both directions.

Editorial assessment

When to Buy — and When to Walk Away

Every “best scheduling tool” listicle tells you why to buy. Here’s the other half: the specific conditions under which Cal.com or Acuity Scheduling is the wrong purchase for your team.

Cal.com

Buy Cal.com if:

  • You schedule internal meetings or sales calls
  • You want a genuinely free plan
  • You want round-robin routing across a team

Do NOT buy Cal.com if:

  • You run a service business needing intake forms
  • You sell packages, memberships or gift certificates
  • Your team is large enough that per-seat pricing adds up fast

Acuity Scheduling

Buy Acuity Scheduling if:

  • You run a client-facing service business
  • You want packages, memberships or gift certificates built in
  • One shared calendar covers your booking needs

Do NOT buy Acuity Scheduling if:

  • You want a free plan to start
  • You are scheduling internal team meetings, not client appointments
  • You want an open-source or self-hosted option

Sources

Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

Source links on this site are checked every month; last check . How sources are checked.

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Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 23, 2026. No paid sponsorships, no affiliate commissions.