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SCHEDULING SOFTWARE · MIGRATION GUIDE

Switching from Acuity Scheduling to Cal.com

Cal.com has no Acuity importer. Rebuild your event types by hand; a solo user can start on Cal.com’s free plan at no cost.

Jump to migration steps Read the full comparison
By Bill Belcamino · Last updated September 23, 2026 · Our methodologyResearched and fact-checked by the HelpCompare team
Switching from Acuity Scheduling to Cal.comVerified Sep 23, 2026
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: What breaks when a business moves from Acuity Scheduling to Cal.com?

Your client-service extras break: Cal.com has no Acuity importer and no intake forms, packages, memberships or gift certificates, so this move only fits teams booking meetings rather than paid appointments.

The upside is real for the right team: 1 user is free, and Teams is $12/seat/mo annual with round-robin routing. The risk sits in what clients already bought. Before you cancel, list every client with a prepaid package, an active membership or an unused gift certificate, and decide how you'll honor each one, because those balances live in Acuity and won't follow you. Export your client records and intake answers too, since that history is often the only notes you have on a returning client. Keep Acuity running until the last appointment booked there has happened, then cancel.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from Acuity Scheduling to Cal.com

    Real free plan

    No cost for one user, every feature unlocked.

    Round-robin routing

    Distribute bookings across a sales or support team.

    Open source

    Self-hostable if you run your own infrastructure.

    How the migration actually works

    Cal.com has no built-in intake forms, packages, memberships or gift certificates.

    StepWhat you do
    1List your event typesWrite down every meeting type, its duration, buffer times and any custom questions you ask bookers.
    2Connect your calendarConnect Google, Outlook or Apple Calendar to Cal.com and start the free plan (no card required for 1 user).
    3Rebuild event typesRecreate each meeting type in Cal.com, including custom questions, buffers and (if you take payment) your Stripe or PayPal connection.
    4Set your availabilityRecreate your working hours and any date overrides (holidays, vacation) in the new tool.
    5Update shared linksReplace the old booking links in your email signature, website and any ad campaigns with the new tool’s links.
    6Cancel the old planOnce bookings are flowing through the new tool for a full week, cancel the old subscription.

    What this path doesn’t do for you:

    Acuity’s client-intake forms, packages, memberships and gift certificates have no Cal.com equivalent — keep another tool for those if you still need them.

    Pricing side by side

    PlanAcuity SchedulingCal.com
    Pricing basisPer account (1 calendar)Per seat
    Entry priceEmerging $16/moFree (1 user); Teams $12/seat/mo (annual)
    Open sourceNoYes
    Payment collectionStripe, Square, PayPalBuilt-in Stripe, PayPal
    Built forClient-facing service businessesInternal and sales meetings

    Standard prices checked on each vendor’s pricing page on September 23, 2026.

    Feature parity check

    CapabilityAcuity SchedulingCal.com
    Pricing basisPer accountPer seat
    Free planNo, trial onlyYes, 1 user
    Intake formsYesNot a core feature
    Packages/membershipsYesNot offered
    Round-robin routingNot a focusYes

    Going the other direction, or want the full comparison first?

    Read the Cal.com vs Acuity Scheduling comparison Switching from Cal.com to Acuity Scheduling instead?
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between Acuity Scheduling and Cal.com. Rows where both tools are the same (2) are left out; the full side-by-side is on each tool’s page: Acuity Scheduling, Cal.com.

    What changesAcuity Scheduling (today)Cal.com (after)
    SOC 2 reportNot publishedSOC 2 Type IIsource
    ISO/IEC 27001Not publishedCertifiedsource
    Other certificationsNot publishedHIPAAsource
    HIPAA (BAA)BAA availablePremium (or legacy Powerhouse)sourceBAA availableOrganizationssource
    GDPR data processing agreementNot publishedDPA offeredsource
    Single sign-on (SAML/OIDC)YesEnterprisesourceYesOrganizationssource
    SCIM user provisioningNot publishedYesOrganizationssource
    Admin audit logNot publishedYesOrganizationssource
    Data residency choicesNot publishedUS, EUOrganizationssource
    EncryptionNot publishedDatabase encrypted; data protected in transit and at rest (algorithms not published)source
    Self-hosting optionNot publishedYessource
    Offline modeNeeds a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.sourceNot documented
    Desktop appsBrowser onlysourceWindows, macOS, Linuxsource
    Office & room hardwareThe Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source—
    Editorial assessment

    Before you cut over

    • Set up single sign-on in Cal.com on Organizations before you invite the team, so accounts are created through your identity provider rather than by hand.

    Checked September 24, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Does Cal.com import from Acuity?

    No. Rebuild appointment types, availability and any forms by hand.

    Will I lose client intake forms?

    Yes, Cal.com has no equivalent built-in feature; plan to collect that information another way.

    Is Cal.com cheaper?

    Per seat, its Teams plan is $12 against Acuity’s flat $16 per account — the better price depends on how many staff calendars you actually need.

    Will booking links I already shared stop working?

    Links to the old tool’s booking pages will 404 once you cancel or remove the event type, so update any links shared in email signatures, websites or ad campaigns before you cancel the old account.

    Canonical data for the tools on this page

    Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.

    Acuity SchedulingPricing, free plan, AI cost & every comparison›Cal.comPricing, free plan, AI cost & every comparison›
    Cal.com vs Acuity SchedulingHead-to-head comparisonCal.com vs CalendlyHead-to-head comparisonCalendly vs Acuity SchedulingHead-to-head comparison
    Cal.com to Acuity SchedulingSwitching guideCal.com to CalendlySwitching guideCalendly to Cal.comSwitching guideAcuity Scheduling to CalendlySwitching guideCalendly to Acuity SchedulingSwitching guide

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

    Cite this page: HelpCompare, “Switching from Acuity Scheduling to Cal.com”, helpcompare.com/acuity-scheduling-to-cal-com-migration/ (updated ).

    Source links on this site are checked every month; last check . How sources are checked.

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    01 · CompareWhich tool fits your team, side by side.133 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.264 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 23, 2026. No paid sponsorships, no affiliate commissions.

    Read Bill’s story How we verify pricingSpot an error? Tell Bill