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SCHEDULING SOFTWARE · MIGRATION GUIDE

Switching from Cal.com to Acuity Scheduling

Acuity has no Cal.com importer. Rebuild your appointment types and any intake forms or packages by hand.

Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: How do I switch from Cal.com to Acuity without losing bookings?

Rebuild your appointment types, intake forms and packages by hand in Acuity, since there's no Cal.com importer, then replace every old booking link before you cancel.

Acuity's Emerging plan is $16/mo per account for 1 calendar, so a solo operator leaving Cal.com's free plan starts paying, and you give up round-robin routing and open source. The links are where this move quietly costs money. Old booking pages 404 once you cancel or remove the event type, and your link sits in more places than you remember: signatures, your website, confirmation emails, social bios and live ad campaigns. I've run enough paid traffic to know a dead link on an ad just burns the budget, so pause or update ads first. Build a list of every place the link lives, swap them all, and only cancel once bookings have come through Acuity for a full week.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from Cal.com to Acuity Scheduling

    Client intake forms

    Collect information before a client books.

    Packages and memberships

    Sell bundles and recurring appointment plans.

    Gift certificates

    Built-in gift certificate sales.

    How the migration actually works

    Acuity’s pricing is per account, not per seat, so it does not scale down for a solo user the way Cal.com’s free plan does.

    StepWhat you do
    1List your event typesWrite down every meeting type, its duration, buffer times and any custom questions you ask bookers.
    2Connect your calendarConnect your calendar to Acuity Scheduling and start its free trial.
    3Rebuild appointment types and formsRecreate each appointment type, plus any intake forms, packages or membership products, since none of these import automatically.
    4Set your availabilityRecreate your working hours and any date overrides (holidays, vacation) in the new tool.
    5Update shared linksReplace the old booking links in your email signature, website and any ad campaigns with the new tool’s links.
    6Cancel the old planOnce bookings are flowing through the new tool for a full week, cancel the old subscription.

    What this path doesn’t do for you:

    Cal.com’s round-robin team routing and open-source option have no Acuity equivalent.

    Pricing side by side

    PlanCal.comAcuity Scheduling
    Pricing basisPer seatPer account (1 calendar)
    Entry priceFree (1 user); Teams $12/seat/mo (annual)Emerging $16/mo
    Open sourceYesNo
    Payment collectionBuilt-in Stripe, PayPalStripe, Square, PayPal
    Built forInternal and sales meetingsClient-facing service businesses

    Standard prices checked on each vendor’s pricing page on September 23, 2026.

    Feature parity check

    CapabilityCal.comAcuity Scheduling
    Pricing basisPer seatPer account
    Free planYes, 1 userNo, trial only
    Intake formsNot a core featureYes
    Packages/membershipsNot offeredYes
    Open sourceYesNo
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between Cal.com and Acuity Scheduling. Rows where both tools are the same (2) are left out; the full side-by-side is on each tool’s page: Cal.com, Acuity Scheduling.

    What changesCal.com (today)Acuity Scheduling (after)
    SOC 2 reportSOC 2 Type IIsourceNot published
    ISO/IEC 27001CertifiedsourceNot published
    Other certificationsHIPAAsourceNot published
    HIPAA (BAA)BAA availableOrganizationssourceBAA availablePremium (or legacy Powerhouse)source
    GDPR data processing agreementDPA offeredsourceNot published
    Single sign-on (SAML/OIDC)YesOrganizationssourceYesEnterprisesource
    SCIM user provisioningYesOrganizationssourceNot published
    Admin audit logYesOrganizationssourceNot published
    Data residency choicesUS, EUOrganizationssourceNot published
    EncryptionDatabase encrypted; data protected in transit and at rest (algorithms not published)sourceNot published
    Self-hosting optionYessourceNot published
    Offline modeNot documentedNeeds a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.source
    Desktop appsWindows, macOS, LinuxsourceBrowser onlysource
    Office & room hardware—The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source
    Editorial assessment

    Before you cut over

    • Set up single sign-on in Acuity Scheduling on Enterprise before you invite the team, so accounts are created through your identity provider rather than by hand.

    Checked September 24, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Does Acuity import Cal.com data?

    No. Appointment types, forms and packages are rebuilt by hand.

    Will I save money?

    Cal.com’s Teams plan is cheaper per seat ($12 vs $16), but Acuity’s $16 is a flat per-account fee that does not multiply by team size the way Cal.com’s does.

    Can I sell packages or memberships in Cal.com?

    No, this is not a core Cal.com feature; it is a reason teams choose Acuity instead.

    Will booking links I already shared stop working?

    Links to the old tool’s booking pages will 404 once you cancel or remove the event type, so update any links shared in email signatures, websites or ad campaigns before you cancel the old account.

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

    Cite this page: HelpCompare, “Switching from Cal.com to Acuity Scheduling”, helpcompare.com/cal-com-to-acuity-scheduling-migration/ (updated ).

    Source links on this site are checked every month; last check . How sources are checked.

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    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 23, 2026. No paid sponsorships, no affiliate commissions.