A meeting-scheduling tool built for sales and teams vs. a client-management platform built for service businesses. Here is the real difference.
If clients buy services from you rather than book meetings with you, Acuity Scheduling fits better, and it's the only one of the two that offers a HIPAA BAA (on Premium).
Calendly starts at $10/seat/mo (Standard, annual) with a free plan capped at 1 event type, and suits sales, consulting and recruiting. Acuity starts at $16/mo (Starter, annual) with no free plan, but builds payments into every paid tier, plus packages, memberships and class waitlists. For a service business, that payment piece is a bigger deal than it sounds. No-shows are the quiet cost of appointment work, and taking a deposit or full payment at booking, paired with a clear cancellation policy, cuts them far more reliably than reminder emails alone, because people turn up for what they've already paid for. If the people you serve can pay upfront, switch on payment at booking from day one, whichever tool you choose.
My read of the verified data on this page, checked against vendor sources on September 8, 2026. Disagree or spot an error? Tell Bill
| At a glance | Calendly | Acuity Scheduling |
|---|---|---|
| Category | Scheduling Software | |
| Entry price | From $10/mo | From $16/mo |
| Free plan | 1 event type (unlimited starts on paid Standard plan) | No free tier — trial only; paid plans start at 1 calendar |
Calendly is priced at From $10/mo and Acuity Scheduling at From $16/mo. See the full breakdown below for what is included at each tier.
| Category | Calendly | Acuity Scheduling |
|---|---|---|
| Free-tier event type cap | 1 event type (unlimited starts on paid Standard plan) | No free tier — trial only; paid plans start at 1 calendar |
| Payment/invoicing at booking | Stripe and PayPal collection from the Standard plan up | Built into every paid tier via Stripe, Square, PayPal, and Venmo, plus invoices and packages |
| Class/group scheduling | Group event types supported, no dedicated class-series/waitlist tooling | Purpose-built class scheduling with class series, group classes, and waitlists |
| Calendar integrations | Up to 6 connections per seat on Standard/Teams; 150+ native app integrations | 1 calendar on Starter, up to 36 on Premium; ~30+ native integrations |
| Routing forms for sales teams | Lead-qualification routing forms with CRM matching from the Teams plan | Not a native feature |
| Client self-rescheduling | Yes, across all plans | Yes, based on the business’s configured policy |
Verified September 8, 2026Prices recorded from each vendor’s own pricing page. See sources
Estimate built from the published starting rate shown above (as of Sep 2026). Excludes add-ons, usage overages, and negotiated discounts.
Choose Calendly if you run sales, consulting, or recruiting meetings and need CRM/video-conferencing integrations or lead-routing forms.
Choose Acuity Scheduling if you run a service business that needs class/group booking, packages, memberships, or HIPAA-compliant scheduling.
How Calendly and Acuity Scheduling compare on compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Every value links to the vendor page it came from.
| What we checked | Calendly | Acuity Scheduling |
|---|---|---|
| Security & compliance | ||
| SOC 2 report | SOC 2 Type IIsource | Not published |
| ISO/IEC 27001 | Certifiedsource | Not published |
| Other certifications | SOC 3, CSA STAR, PCI compliantsource | Not published |
| HIPAA (BAA) | Not supportedsource | BAA availablePremium (or legacy Powerhouse)source |
| GDPR data processing agreement | DPA offeredsource | Not published |
| Single sign-on (SAML/OIDC) | YesTeams (SSO add-on)source | YesEnterprisesource |
| SCIM user provisioning | YesEnterprisesource | Not published |
| Two-factor authentication | Yessource | Yessource |
| Admin audit log | YesEnterprisesource | Not published |
| Data residency choices | US onlysource | Not published |
| Encryption | AES-256 at rest; TLS 1.2+ in transitsource | Not published |
| Self-hosting option | Not published | Not published |
| Offline access | ||
| Offline mode | Not documented | Needs a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.source |
| Desktop apps | Not published | Browser onlysource |
| Mobile apps | iOS, Androidsource | iOS, Androidsource |
| Remote, hybrid & in-office | ||
| IP allowlisting | Not published | Not published |
| Device & session controls | Not published | Not published |
| Office & room hardware | — | The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source |
We mapped out exactly what transfers automatically and what you will need to rebuild by hand, in both directions.
Calendly is an online scheduling tool that lets people share their availability and let others book meetings automatically.
Acuity Scheduling is an online appointment scheduling platform built for service businesses to manage bookings, payments, and client information.
Calendly starts at $10/seat/mo (Standard, annual), while Acuity Scheduling starts at $16/mo (Starter, annual).
Calendly holds a 4.7/5 (~2,648 reviews) rating on G2, compared to Acuity Scheduling at 4.6/5 (~410 reviews).
Choose Calendly if you run sales, consulting, or recruiting meetings and need CRM/video-conferencing integrations or lead-routing forms.
Choose Acuity Scheduling if you run a service business that needs class/group booking, packages, memberships, or HIPAA-compliant scheduling.
See live pricing directly from each vendor before you decide.
Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page, with the date each figure was last verified.
Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.
Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.
Cite this page: HelpCompare, “Calendly vs Acuity Scheduling”, helpcompare.com/calendly-vs-acuity-scheduling/ (updated ).
Source links on this site are checked every month; last check . How sources are checked.
Plain-language guides: the steps, what to check before you buy, common mistakes, and every tool it takes with verified prices.
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