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Scheduling Software

Calendly vs Acuity Scheduling: Which Scheduling Tool Fits Your Business in 2026?

A meeting-scheduling tool built for sales and teams vs. a client-management platform built for service businesses. Here is the real difference.

Calendly logoFrom $10/mo

Calendly

VS
Acuity Scheduling logoFrom $16/mo

Acuity Scheduling

Calendly vs Acuity SchedulingVerified Sep 8, 2026
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: Does a service business need Acuity Scheduling, or is Calendly enough?

If clients buy services from you rather than book meetings with you, Acuity Scheduling fits better, and it's the only one of the two that offers a HIPAA BAA (on Premium).

Calendly starts at $10/seat/mo (Standard, annual) with a free plan capped at 1 event type, and suits sales, consulting and recruiting. Acuity starts at $16/mo (Starter, annual) with no free plan, but builds payments into every paid tier, plus packages, memberships and class waitlists. For a service business, that payment piece is a bigger deal than it sounds. No-shows are the quiet cost of appointment work, and taking a deposit or full payment at booking, paired with a clear cancellation policy, cuts them far more reliably than reminder emails alone, because people turn up for what they've already paid for. If the people you serve can pay upfront, switch on payment at booking from day one, whichever tool you choose.

My read of the verified data on this page, checked against vendor sources on September 8, 2026. Disagree or spot an error? Tell Bill

Verified data

Calendly vs Acuity Scheduling: quick facts

At a glanceCalendlyAcuity Scheduling
CategoryScheduling Software
Entry priceFrom $10/moFrom $16/mo
Free plan1 event type (unlimited starts on paid Standard plan)No free tier — trial only; paid plans start at 1 calendar

Is Calendly cheaper than Acuity Scheduling?

Calendly is priced at From $10/mo and Acuity Scheduling at From $16/mo. See the full breakdown below for what is included at each tier.

Verified data

Calendly vs Acuity Scheduling at a glance

CategoryCalendlyAcuity Scheduling
Free-tier event type cap1 event type (unlimited starts on paid Standard plan)No free tier — trial only; paid plans start at 1 calendar
Payment/invoicing at bookingStripe and PayPal collection from the Standard plan upBuilt into every paid tier via Stripe, Square, PayPal, and Venmo, plus invoices and packages
Class/group schedulingGroup event types supported, no dedicated class-series/waitlist toolingPurpose-built class scheduling with class series, group classes, and waitlists
Calendar integrationsUp to 6 connections per seat on Standard/Teams; 150+ native app integrations1 calendar on Starter, up to 36 on Premium; ~30+ native integrations
Routing forms for sales teamsLead-qualification routing forms with CRM matching from the Teams planNot a native feature
Client self-reschedulingYes, across all plansYes, based on the business’s configured policy

Verified September 8, 2026Prices recorded from each vendor’s own pricing page. See sources

Total cost of ownership: Calendly vs Acuity Scheduling for your team

Estimate built from the published starting rate shown above (as of Sep 2026). Excludes add-ons, usage overages, and negotiated discounts.

Editorial assessment

Pros & cons

Calendly

Pros

  • Simple, low-learning-curve interface
  • Large native integration library (150+ apps) including deep CRM support
  • Usable free plan and strong fit for sales/consulting workflows via routing forms

Cons

  • Per-seat pricing scales up quickly for larger teams
  • No HIPAA compliance offering
  • Advanced payment/monetization options are limited versus Acuity

Acuity Scheduling

Pros

  • Deep client- and revenue-management tooling: packages, memberships, gift certificates, subscriptions
  • Purpose-built class/group scheduling with waitlists, suited to studios
  • HIPAA BAA compliance available on the Premium tier

Cons

  • No free plan, only a 7-day trial
  • Fewer native integrations than Calendly
  • Interface and setup are commonly described as more complex than Calendly’s

Choose Calendly if…

Choose Calendly if you run sales, consulting, or recruiting meetings and need CRM/video-conferencing integrations or lead-routing forms.

Choose Acuity Scheduling if…

Choose Acuity Scheduling if you run a service business that needs class/group booking, packages, memberships, or HIPAA-compliant scheduling.

Verified data

Calendly vs Acuity Scheduling: security, offline & remote work

How Calendly and Acuity Scheduling compare on compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Every value links to the vendor page it came from.

What we checkedCalendlyAcuity Scheduling
Security & compliance
SOC 2 reportSOC 2 Type IIsourceNot published
ISO/IEC 27001CertifiedsourceNot published
Other certificationsSOC 3, CSA STAR, PCI compliantsourceNot published
HIPAA (BAA)Not supportedsourceBAA availablePremium (or legacy Powerhouse)source
GDPR data processing agreementDPA offeredsourceNot published
Single sign-on (SAML/OIDC)YesTeams (SSO add-on)sourceYesEnterprisesource
SCIM user provisioningYesEnterprisesourceNot published
Two-factor authenticationYessourceYessource
Admin audit logYesEnterprisesourceNot published
Data residency choicesUS onlysourceNot published
EncryptionAES-256 at rest; TLS 1.2+ in transitsourceNot published
Self-hosting optionNot publishedNot published
Offline access
Offline modeNot documentedNeeds a connectionAcuity is web-based and needs an internet connection; no offline mode is documented.source
Desktop appsNot publishedBrowser onlysource
Mobile appsiOS, AndroidsourceiOS, Androidsource
Remote, hybrid & in-office
IP allowlistingNot publishedNot published
Device & session controlsNot publishedNot published
Office & room hardware—The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).source
Editorial assessment

What this means for your team

  • Audit reports: Calendly states a SOC 2 report on its own site; we found no SOC 2 statement for Acuity Scheduling. If your security team requires SOC 2, ask Acuity Scheduling directly before shortlisting.
  • Single sign-on: Calendly includes it on Teams (SSO add-on); Acuity Scheduling includes it on Enterprise. If your team signs in through Okta, Microsoft Entra ID or Google, price the plan that includes SSO, not the entry plan.
  • Health data: Acuity Scheduling will sign a HIPAA business associate agreement (Acuity Scheduling: Premium (or legacy Powerhouse)). We found no BAA offer for Calendly, so keep protected health information out of it.
  • Working offline: Acuity Scheduling needs an internet connection; Calendly doesn’t document an offline mode. Details are in the Offline mode row above.
  • In the office: Acuity Scheduling: The Acuity admin mobile app takes in-person payments with a paired Stripe M2 card reader or Tap to Pay (Square also supported).

Calendly: worth knowing

  • RemoteCalendly detects each invitee's time zone and shows your availability in their local time. source
  • SecurityCalendly data is hosted in US data centers on Google Cloud and AWS, with no customer-selectable region stated. source
  • SecurityCalendly's customer terms bar protected health information, so it is not for HIPAA-regulated intake. source

Acuity Scheduling: worth knowing

  • OfficeAt the front desk or an event, staff can collect payments and tips in the Acuity admin mobile app. source
  • OfficeTap to Pay needs a US business charging in US dollars, and an iPhone XS+ on iOS 16+ or an NFC Android 10+ phone. source
  • RemoteEnterprise plan adds multi-location support with an organization-wide dashboard and individualized BAAs. source
  • SecurityOnly Acuity, not other Squarespace features, is covered by the HIPAA Business Associate Addendum. source

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Frequently Asked Questions

What is Calendly?

Calendly is an online scheduling tool that lets people share their availability and let others book meetings automatically.

What is Acuity Scheduling?

Acuity Scheduling is an online appointment scheduling platform built for service businesses to manage bookings, payments, and client information.

How much does Calendly cost compared to Acuity Scheduling?

Calendly starts at $10/seat/mo (Standard, annual), while Acuity Scheduling starts at $16/mo (Starter, annual).

Which has better reviews on G2, Calendly or Acuity Scheduling?

Calendly holds a 4.7/5 (~2,648 reviews) rating on G2, compared to Acuity Scheduling at 4.6/5 (~410 reviews).

Who should choose Calendly?

Choose Calendly if you run sales, consulting, or recruiting meetings and need CRM/video-conferencing integrations or lead-routing forms.

Who should choose Acuity Scheduling?

Choose Acuity Scheduling if you run a service business that needs class/group booking, packages, memberships, or HIPAA-compliant scheduling.

Ready to pick one?

See live pricing directly from each vendor before you decide.

Sources

Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

Cite this page: HelpCompare, “Calendly vs Acuity Scheduling”, helpcompare.com/calendly-vs-acuity-scheduling/ (updated ).

Source links on this site are checked every month; last check . How sources are checked.

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Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 8, 2026. No paid sponsorships, no affiliate commissions.