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Box pricing

Box pricing: Business Starter $5/user/mo (annual, 3-user minimum, up to 10 users). Free plan: no business free plan — 10 GB personal-only free tier exists separately. Each figure links to the comparison it was verified in.

Entry price
Business Starter $5/user/mo (annual, 3-user minimum, up to 10 users)Per user per month, billed annually; Business Starter requires a minimum of 3 users, capped at 10, minimum 3Verified in box-vs-dropbox-business
Free plan
No free planNo business free plan — 10 GB personal-only free tier exists separately
Bill Belcamino
Bottom line up frontby Bill Belcamino, founder of HelpCompare
Editorial assessment

Bottom line up front: Is Box Business Starter enough for a small team, or will you outgrow it?

Business Starter at $5/user/mo billed annually fits a team of 3 to 10, but that cap is the catch: pass 10 users and you're pricing Business at $15/user/mo.

Starter needs at least 3 users, gives 100 GB pooled per user and includes Box Sign for e-signatures, while Business removes the user cap and adds unlimited storage. The 10 GB free tier is personal-only, so don't run company files on it. Permissions matter more than storage here. A folder tree built for a handful of people turns into a mess of one-off shares as you grow, so from day one give access by team group rather than by individual, and when someone leaves, move their files to a named owner before you close the account. If you expect to pass 10 users within the year, price Business now and read Box vs Dropbox Business.

My read of the verified data on this page, checked against vendor sources on September 23, 2026. Disagree or spot an error? Tell Bill

Everything we have verified about Box

Every row was recorded on a HelpCompare comparison page. The Source column links to the page it was verified on and the date it was last checked.

AttributeValueSource & date
Entry price Business Starter $5/user/mo (annual, 3-user minimum, up to 10 users) box-vs-dropbox-business
Free plan No business free plan — 10 GB personal-only free tier exists separately box-vs-dropbox-business
Business plan $15/user/mo (annual), no user cap, unlimited storage box-vs-dropbox-business
Storage (Starter) 100 GB pooled per user, 3–10 users box-vs-dropbox-business
E-signature Box Sign included at Starter box-vs-dropbox-business
G2 rating 4.2/5 (5,256 reviews) box-vs-dropbox-business
Verified data

Box security, offline access & remote work

Compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Each value links to the vendor page it came from. Box’s own security documentation: box.com. Scope: Box Business plans (Business, Business Plus, Enterprise, Enterprise Plus, Enterprise Advanced); individual/Personal Pro plans not researched.

Security & compliance

SOC 2 report
SOC 2 Type IIsource
ISO/IEC 27001
Certifiedsource
Other certifications
ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, FedRAMP High, DoD IL4, C5, IRAP, ISMAP, HDS, PCI DSS, HIPAA/HITECH, SOC 3, FIPS 140-2source
HIPAA (BAA)
BAA availableEnterprisesource
GDPR data processing agreement
DPA offeredsource
Single sign-on (SAML/OIDC)
YesBusinesssource
SCIM user provisioning
Not published
Two-factor authentication
Yessource
Admin audit log
Yessource
Data residency choices
Australia, Canada, EU, France, Israel, Japan, Singapore, Switzerland, UK, USEnterprise Plus (add-on)source
Encryption
256-bit AES at rest (with AES-256 key wrapping); TLS 1.2 in transitsource
Self-hosting option
Not published

Offline access

Offline mode
Works offlineIn Box Drive (desktop), folders marked 'Always keep on device' are downloaded and can be edited offline; changes upload automatically when back online, and conflicting edits by collaborators must be resolved manually.source
Desktop apps
Windows, macOSsource
Mobile apps
iOS, Androidsource
Offline limits
Admins control Mark for Offline: on for all managed users by default, or limited to select users (up to 100), or disabled.source

Remote, hybrid & in-office

IP allowlisting
Not published
Device & session controls
YesDevice Trust minimum requirements (OS version, antivirus, firewall, full disk encryption), device pinning, EDR-triggered session termination and device blocking, and EMM/MDM support for the mobile apps.source

Box: worth knowing

  • SecurityBox Zones (in-region data storage) is an add-on for Enterprise Plus and Enterprise Advanced, covering ten regions. source
  • RemoteFor Device Trust checks in the web app, Windows and macOS laptops must have Box Tools installed, so unmanaged home computers may be blocked. source
  • OfflineOffline edits in Box Drive upload automatically on reconnect, and Box Drive resumes pending syncs where it left off. source
  • OfficeBox Zones customers with France or Canada users had to add new Zone-specific endpoints to office firewall and proxy configurations by September 15, 2026. source

Checked September 24, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Box in context

How Box connects to the rest of the software we track — head-to-head research, switching paths, and the closest alternatives in its category.

Head-to-head comparisons

Full pricing and feature breakdowns featuring Box.

Switching away from Box

What transfers, what you rebuild by hand, and what to budget.

Switching to Box

Moving in from another platform.

Where this data comes from

HelpCompare records pricing and feature data from vendor pricing pages and documentation at the time each comparison is researched, then re-checks it on a published schedule. This entity page is generated from those records — it does not introduce any figure that has not already been verified on a comparison page.

  • Vendor pricing and documentation — www.box.com, checked September 23, 2026.
  • HelpCompare research — 2 comparison pages listed above, each with its own verification date.
  • G2 — aggregate rating and review count (none recorded for this tool). Review counts change daily; treat them as a snapshot.
  • Machine-readable copy — /data/tools.json, /data/tools.csv, and the open data hub.
Prices change often and vendors do not always announce it. Every figure here carries the date it was last checked — confirm current pricing with the vendor before you buy. If you find something out of date, the comparison page it came from is linked in the table above.
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Verified prices costed for your team size, a check against your must-have requirements, the questions to settle before you sign, and a source for every figure. Print it, or paste it into an email to whoever approves the spend.

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Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.