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Security & access: what changes when you switch

Security, offline and access rules that differ between QuickBooks and Xero. Rows where both tools are the same (1) are left out; the full side-by-side is on each tool’s page: QuickBooks, Xero.

What changesQuickBooks (today)Xero (after)
SOC 2 reportSOC 2 Type IIsourceSOC 2 reportType not stated by vendorsource
ISO/IEC 27001Not publishedCertifiedsource
Other certificationsNot publishedPCI DSS v4.0 (SAQ A; Level 2 merchant)source
GDPR data processing agreementNot publishedDPA offeredsource
Two-factor authenticationYessourceYesEnforcement: All plans (MFA is mandatory for all users)source
Admin audit logYesAll plans, including QuickBooks Online FreesourceNot published
Encryption128-bit SSL encryptionsourceEncryption in transit and at rest (algorithms not stated)source
Offline modeNeeds a connectionQuickBooks Online needs an internet connection in both the browser and the mobile apps; Intuit points offline users to the separate QuickBooks Desktop product.sourcePartialIn the Xero mobile app you can draft invoices and capture receipts offline and they sync when you reconnect; everything else, including the web app, needs an internet connection.source
Office & room hardwareQuickBooks Payments supports in-person card payments through the QuickBooks GoPayment app with a Bluetooth QuickBooks Card Reader.sourceTap to Pay in the Xero Accounting app (powered by Stripe) takes contactless in-person payments for invoices with no extra hardware or terminal.source
Editorial assessment

Before you cut over

  • Xero adds offline access (partial): install the mobile app for staff who work on the move.

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

ACCOUNTING SOFTWARE · MIGRATION GUIDE

Switching from QuickBooks Online to Xero

Switching from QuickBooks Online to Xero is one of the more automated accounting migrations available, thanks to Xero’s free, purpose-built conversion tool.

Quick verdict: A relatively low-friction switch for businesses that prefer Xero’s interface or its unlimited users, since Xero’s free conversion tool automates most of the heavy lifting for current and recent financial data.

Why teams switch from QuickBooks Online to Xero

A genuinely free, official conversion tool

Xero offers a free, self-serve QuickBooks conversion tool (built with partner Jet Convert) that imports your chart of accounts, contacts, and recent transactions automatically.

Multi-currency on the plan you pick

Xero includes multi-currency on its Established plan; QuickBooks Online includes it from Essentials up. If you bill or pay in other currencies, compare those two plans, not the entry tiers.

Unlimited users on every plan

Xero doesn’t cap the number of user seats on any plan, unlike QuickBooks Online, which limits users by tier.

Estimate · your inputs

Switching Cost & Friction Estimator

Estimate the real hidden cost of moving from QuickBooks Online to Xero, not just the subscription price.

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Estimated migration time
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Data friction rating
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Total hidden switching cost
Data mapping & cleaning labor—
Migration / cleaning tooling fees—
Team retraining overhead—
Switching friction buffer (10%)—
Assumes a blended $45/hr internal labor rate, using Xero’s native importer. Adjust the sliders to match your team.

How to migrate your data

Xero’s official conversion tool automates most of this migration, but it has real limits on history and payroll data.

StepWhat happens
1Set up your Xero organizationCreate a new Xero account and choose the plan that matches your business size before starting the conversion.
2Run Xero’s free QuickBooks conversion toolUse Xero’s official conversion tool (powered by Jet Convert) to automatically import your chart of accounts, customers, suppliers, and transactions.
3Confirm the data windowVerify that current and prior fiscal year transactions came across, since the free tool only covers that window; older history requires an additional paid conversion.
4Manually set up payrollRe-enter employee and payroll setup in Xero (with Gusto-powered Xero Payroll, where available), since payroll data does not migrate through the conversion tool.
5Reconcile opening balancesCheck that opening balances in Xero match your QuickBooks closing balances as of the cutover date, adjusting for any timing differences.
6Run a parallel close and cut overClose one month in both systems side by side to confirm reports match, then make Xero your system of record.
What Xero’s importer doesn’t handle: Xero’s free conversion tool only imports the current and prior fiscal year of transactional data — older history requires an additional paid conversion, and payroll data never transfers automatically.

Pricing during the transition

Both vendors run frequent introductory discounts, so compare list prices for a realistic long-term view.

PlanQuickBooks OnlineXero
Free planFree plan: $0 — 1 user, 2 invoices/month, 1 bank connection, no accountant access; 30-day free trial on paid plansNo permanent free plan — 30-day free trial only
Entry paid tierSimple Start: $38/month list priceEarly: $27/month (since October 1, 2026)
Mid tierPlus: $140/month list priceGrowing: $59/month (since October 1, 2026)

Both vendors frequently run steep first-months discounts (sometimes 50-90% off) for new customers, so the list prices above are what plans revert to after the promotional period.

Feature-parity checklist

QuickBooks Online and Xero cover similar ground, but differ in user limits, multi-currency depth, and app-ecosystem size.

FeatureQuickBooks OnlineXero equivalent
User seat limitsCapped by plan (1 to 25 users)Unlimited users on every plan
Multi-currency supportAvailable on Essentials, Plus and AdvancedOnly on the Established plan
App marketplace sizeLarger, more North America-centric app ecosystemStrong app ecosystem, popular internationally
Inventory trackingNative on Plus and AdvancedItem tracking (up to 4,000 items) on every plan; Inventory Plus add-on optional on Growing and Established
Free migration toolingRoutes Xero conversions through DataswitcherFree, official QuickBooks conversion tool (via Jet Convert)

Frequently Asked Questions

Is Xero’s QuickBooks conversion tool really free?

Yes, for current and prior fiscal year data; importing more than two years of history or very large data sets can incur additional fees.

Will my payroll data move over automatically?

No, payroll never transfers through the conversion tool; employees and payroll setup need to be re-entered manually in Xero.

How long does the QuickBooks-to-Xero conversion take?

Typically between 20 minutes and five business days, depending on the size and complexity of your QuickBooks data.

Do I need an accountant to switch to Xero?

It’s not strictly required, but having a bookkeeper review opening balances and the first reconciliation is strongly recommended to catch conversion errors.

Does Xero support unlimited users on its cheapest plan?

Yes, unlike QuickBooks Online, Xero doesn’t restrict user seats by plan tier, only feature access.

Sources

Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

Cite this page: HelpCompare, “Switching from QuickBooks Online to Xero: A Step-by-Step Migration Guide”, helpcompare.com/quickbooks-to-xero-migration/ (updated ).

Source links on this site are checked every month; last check . How sources are checked.

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About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 16, 2026. No paid sponsorships, no affiliate commissions.