Skip to content
Start here
Home › Software Index › Zoho CRM
Zoho CRM logo
CRM Platforms

Zoho CRM pricing

Zoho CRM pricing: Free (3 users), from $14/user/mo. Free plan: yes — up to 3 users. Each figure links to the comparison it was verified in.

Last verified September 17, 2026Rechecked Official site ↗Vendor pricing ↗ Methodology Get this as JSON
Entry price
Free (3 users), from $14/user/moVerified in hubspot-vs-zoho-crm
Free plan
Free planYes — up to 3 users

Everything we have verified about Zoho CRM

Every row was recorded on a HelpCompare comparison page. The Source column links to the page it was verified on and the date it was last checked.

AttributeValueSource & date
Entry price Free (3 users), from $14/user/mo hubspot-vs-zoho-crm
Free plan Yes — up to 3 users hubspot-vs-zoho-crm
Verified data

Zoho CRM security, offline access & remote work

Compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Each value links to the vendor page it came from. Zoho CRM’s own security documentation: zoho.com. Scope: Zoho CRM (cloud). Certifications, SSO and MFA are handled at Zoho-wide level (Zoho Accounts / Zoho Directory), not CRM-specific.

Security & compliance

SOC 2 report
SOC 2 Type IIsource
ISO/IEC 27001
Certifiedsource
Other certifications
ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 1 Type II, SOC 2 + HIPAA Type 2, PCI DSS (self-assessment SAQ-D), CSA STAR Self-Assessmentsource
HIPAA (BAA)
BAA availablesource
GDPR data processing agreement
DPA offeredsource
Single sign-on (SAML/OIDC)
Yessource
SCIM user provisioning
Not published
Two-factor authentication
Yessource
Admin audit log
Yessource
Data residency choices
US, EU, India, Australia, Japan, Canada, Saudi Arabia, UAE, Singapore, Chinasource
Encryption
AES-256 at rest for sensitive data; TLS 1.2/1.3 in transit; optional field-level encryption (Enterprise and up)source
Self-hosting option
Not published

Offline access

Offline mode
Works offlineThe Zoho CRM iPhone app keeps working on data stored on the device when connectivity drops, and changes sync to the online account automatically on reconnect.source
Desktop apps
Not published
Mobile apps
iOS, Androidsource

Remote, hybrid & in-office

IP allowlisting
Yessource
Device & session controls
Not published

Zoho CRM: worth knowing

  • OfficeZoho CRM admins can limit logins to office IPs per user, role or group, and the restriction then also applies to every other Zoho app those users sign in to. source
  • SecurityThe Zoho datacenter (US, EU, India, Australia, Japan, Canada, Saudi Arabia, UAE, Singapore or China) is assigned from the country chosen at sign-up. source
  • SecurityZoho CRM's HIPAA settings let admins mark health-data fields and block that data from exports and API access. source

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site; it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Zoho CRM in context

How Zoho CRM connects to the rest of the software we track — head-to-head research, switching paths, and the closest alternatives in its category.

Where this data comes from

HelpCompare records pricing and feature data from vendor pricing pages and documentation at the time each comparison is researched, then re-checks it on a published schedule. This entity page is generated from those records — it does not introduce any figure that has not already been verified on a comparison page.

  • Vendor pricing and documentation — www.zoho.com, checked September 17, 2026.
  • HelpCompare research — 3 comparison pages listed above, each with its own verification date.
  • G2 — aggregate rating and review count (none recorded for this tool). Review counts change daily; treat them as a snapshot.
  • Machine-readable copy — /data/tools.json, /data/tools.csv, and the open data hub.
Prices change often and vendors do not always announce it. Every figure here carries the date it was last checked — confirm current pricing with the vendor before you buy. If you find something out of date, the comparison page it came from is linked in the table above.
Start with the job

Guides for the jobs this software does

Plain-language guides: the steps, what to check before you buy, common mistakes, and every tool it takes with verified prices.

Need sign-off?

Turn this into a one-page decision brief

Verified prices costed for your team size, a check against your must-have requirements, the questions to settle before you sign, and a source for every figure. Print it, or paste it into an email to whoever approves the spend.

Build a decision brief

From shortlist to switched

Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.

Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Engineer by training, operator by experience, marketer by choice. Bill spent eight and a half years as an engineer at HP, was COO of Auctiva (the number one third-party selling platform on eBay, past 200,000 users) and ran Google’s $70M/year search syndication partnership at Alot.com. Then he spent 13 years building his own web properties with his own money at stake. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.