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BUSINESS BACKUP · MIGRATION GUIDE

Switching from Carbonite to IDrive

IDrive cannot import Carbonite backups. Pick an IDrive bundle, install it on each device and run a fresh backup before Carbonite lapses.

Jump to migration steps Read the full comparison
By Bill Belcamino · Last updated September 19, 2026 · Our methodologyResearched and fact-checked by the HelpCompare team
Switching from Carbonite to IDriveVerified Sep 19, 2026

Quick verdict: Choose IDrive Team for your computer count, or Business if you back up servers, install IDrive on each device, finish the first backup and test a restore. Then stop Carbonite from renewing; it keeps data for 30 days after a subscription lapses.

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from Carbonite to IDrive

    More storage

    Team includes 5 TB with 5 computers.

    Monthly or annual billing

    Team is $11.99 a month on monthly billing or $9.99 on annual.

    Broader coverage

    Linux, NAS, servers and Microsoft 365 or Google Workspace backup.

    How the migration actually works

    IDrive’s first-year promotion ends at renewal; budget for the standard price.

    StepWhat you do
    1Take stockList every computer, server and NAS you back up and how much data each holds, so you can pick the right plan and storage.
    2Choose an IDrive planPick a Team bundle that covers your computer count and storage, or Business if you back up servers; add users and groups in the dashboard.
    3Install IDrive on each deviceInstall the IDrive app on each computer or server and set the encryption type (default or private key) at setup.
    4Run the first backupThe first backup of each computer uploads everything again and can take days on a slow connection; schedule it before you cancel the old plan.
    5Test a restoreRestore a few files and one full folder from the new service to confirm it works.
    6Keep the old service runningDo not cancel until the new service has completed a full first backup of every computer and you have tested a restore. Carbonite restores in its app or at account.carbonite.com; US customers can order a Courier Recovery drive for $175.99 per computer. After a subscription lapses, Carbonite keeps data for 30 days.

    What this path doesn’t do for you:

    Carbonite versions do not move. Servers need IDrive Business or the $5 per server Team add-on.

    Pricing side by side

    PlanCarboniteIDrive
    Pricing basisFlat bundle for up to 25 computersBundles (Team) or storage tiers (Business)
    Entry priceCore $287.99/year ($24/mo)Team $9.99/mo for 5 computers (annual)
    Storage250 GB (Core) to 500 GB5 TB per 5-computer bundle
    ServersPower and UltimateBusiness; Team add-on
    Free planNone (30-day trial)IDrive Basic, 10 GB

    Standard prices checked on each vendor’s pricing page on September 19, 2026.

    Feature parity check

    CapabilityCarboniteIDrive
    Import from the other serviceNoneNone
    Storage250–500 GB sharedTerabytes per bundle
    Server backupPower and UltimateBusiness; Team add-on
    Monthly billingNoYes
    Free planNone10 GB

    Going the other direction, or want the full comparison first?

    Read the IDrive vs Carbonite comparison Switching from IDrive to Carbonite instead?
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between Carbonite and IDrive. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: Carbonite, IDrive.

    What changesCarbonite (today)IDrive (after)
    ISO/IEC 27001Not publishedCertifiedsource
    Other certificationsNot publishedEU-U.S. Data Privacy Framework (incl. UK Extension, Swiss-U.S. DPF)source
    HIPAA (BAA)BAA availableCoresourceBAA availableTeam (with private key encryption; another paragraph says Business and Enterprise only)source
    GDPR data processing agreementNot publishedDPA offeredsource
    Single sign-on (SAML/OIDC)Not publishedYesTeam (pricing table; SSO page says Enterprise)source
    EncryptionAES-256 at rest; TLS 1.2 in transit; optional private key (Windows only)sourceAES 256-bit in transfer and at rest; optional private key (not stored by IDrive)source
    Desktop appsWindows, macOSsourceWindows, macOS, Linuxsource
    Mobile appsNonesourceiOS, Androidsource
    Device & session controlsYesCoreAdmin-defined backup policies by group, role or device; admins add and remove computers and assign them to users.sourceYesBusinessCentral dashboard: push and lock backup settings/policies per group, remotely change backup sets and schedules, remote client upgrades, block or delete users, legal hold on a user account.source
    Office & room hardwareBacks up office NAS devices and external drives on all plans; Power/Ultimate add Windows servers (2008+) with cloud and onsite server backup targets.sourceBacks up NAS devices (Synology, Netgear, Asustor, QNAP), external/mapped drives and Windows servers; IDrive Express ships a temporary storage device for bulk backup or restore.source
    Editorial assessment

    Before you cut over

    • Set up single sign-on in IDrive on Team (pricing table; SSO page says Enterprise) before you invite the team, so accounts are created through your identity provider rather than by hand.

    Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site — it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Can IDrive import my Carbonite backups?

    No. Install IDrive and run a new first backup.

    Will IDrive cost less?

    For up to 10 computers, yes: $9.99 or $19.99 a month on annual billing against $24 for Carbonite Core.

    Can IDrive back up my servers?

    Yes: IDrive Business includes server backup, and Team adds it at $5 a server a month.

    Will my version history move with me?

    No. Backup services do not import each other’s history. Keep the old account until you no longer need its older versions, or restore anything you must keep before cancelling.

    Canonical data for the tools on this page

    Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page — with the date each figure was last verified.

    CarbonitePricing, free plan, AI cost & every comparison›IDrivePricing, free plan, AI cost & every comparison›
    IDrive vs CarboniteHead-to-head comparisonBackblaze vs CarboniteHead-to-head comparisonBackblaze vs IDriveHead-to-head comparison

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

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    From shortlist to switched

    Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.

    01 · CompareWhich tool fits your team, side by side.75 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.150 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Bill has worked in software and digital marketing for more than 20 years. He spent nine years as an engineer at HP, served as COO scaling a platform past 200,000 users, and ran Google’s $70M/year search syndication partnership at Alot.com. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 19, 2026. No paid sponsorships, no affiliate commissions.

    Read Bill’s story How we verify pricingSpot an error? Tell Bill