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Home › Software Index › Carbonite
Carbonite logo
Business Backup

Carbonite pricing

Carbonite is tracked by HelpCompare in the Business Backup category. This page collects every pricing fact, rating and switching guide we publish about Carbonite, and links each one back to the comparison it was verified in.

Last verified September 19, 2026 Official site ↗Vendor pricing ↗ Methodology Get this as JSON
Entry price
Safe Backup Pro Core $287.99/year ($24/mo), up to 25 computers, 250 GBPer account for up to 25 computers and 250 GB, billed annually ($287.99 a year)Verified in backblaze-vs-carbonite
Free plan
Trial onlyNo — 30-day free trial
AI feature
None tracked
How AI is billed
Not trackedThis tool is not yet in The AI Tax dataset.
G2 rating
Not tracked
On HelpCompare
2 comparisons4 migration guides
Carbonite pricing

Everything we have verified about Carbonite

Every row was recorded on a HelpCompare comparison page. The Source column links to the page it was verified on and the date it was last checked.

AttributeValueSource & date
Entry price Safe Backup Pro Core $287.99/year ($24/mo), up to 25 computers, 250 GB backblaze-vs-carbonite
September 19, 2026
Free plan No — 30-day free trial backblaze-vs-carbonite
September 19, 2026
Power $799.99/year: 1 server + 25 computers, 500 GB backblaze-vs-carbonite
September 19, 2026
Ultimate $1,299.99/year: unlimited servers + 25 computers, 500 GB backblaze-vs-carbonite
September 19, 2026
Storage 250 GB on Core; $99 per extra 100 GB/year backblaze-vs-carbonite
September 19, 2026
Billing Annual only backblaze-vs-carbonite
September 19, 2026
Verified data

Carbonite security, offline access & remote work

Compliance reports, sign-in controls, offline access and the setup details that matter for remote, hybrid and in-office teams. Each value links to the vendor page it came from. Carbonite’s own security documentation: support.carbonite.com. Scope: Carbonite Safe Backup Pro (Core) and Safe Pro + Safe Server Backup bundles (Power, Ultimate); OpenText enterprise backup products not researched.

Security & compliance

SOC 2 report
SOC 2 Type IIsource
ISO/IEC 27001
Not published
HIPAA (BAA)
BAA availableCoresource
GDPR data processing agreement
Not published
Single sign-on (SAML/OIDC)
Not published
SCIM user provisioning
Not published
Two-factor authentication
Yessource
Admin audit log
Not published
Data residency choices
US onlysource
Encryption
AES-256 at rest; TLS 1.2 in transit; optional private key (Windows only)source
Self-hosting option
Not published

Offline access

Offline mode
Not documented
Desktop apps
Windows, macOSsource
Mobile apps
Nonesource

Remote, hybrid & in-office

IP allowlisting
Not published
Device & session controls
YesCoreAdmin-defined backup policies by group, role or device; admins add and remove computers and assign them to users.source
Office & room hardware
Backs up office NAS devices and external drives on all plans; Power/Ultimate add Windows servers (2008+) with cloud and onsite server backup targets.source

Carbonite: worth knowing

  • OfficeNAS drives are included only on Safe Backup Pro plans, and a NAS whose path changes or whose selecting Windows admin stops signing in is dropped from the backup within 60 days. source
  • RemoteCourier Recovery (a shipped restore drive) is available only to Safe Backup Pro subscribers living in the United States. source
  • SecurityPrivate encryption key management is not available for Mac users. source
  • RemotePhone and email support is weekday business hours only (Eastern time), not 24/7. source
Backblaze vs Carbonite: security & offlineIDrive vs Carbonite: security & offlineSecurity databaseOffline databaseRemote vs office guide

Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site — it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

Carbonite in context

How Carbonite connects to the rest of the software we track — head-to-head research, switching paths, and the closest alternatives in its category.

Head-to-head comparisons

Full pricing and feature breakdowns featuring Carbonite.

Switching away from Carbonite

What transfers, what you rebuild by hand, and what to budget.

Switching to Carbonite

Moving in from another platform.

Alternatives in Business Backup

Other tools we track in the same category, with their entry price.

Where this data comes from

HelpCompare records pricing and feature data from vendor pricing pages and documentation at the time each comparison is researched, then re-checks it on a published schedule. This entity page is generated from those records — it does not introduce any figure that has not already been verified on a comparison page.

  • Vendor pricing and documentation — www.carbonite.com, checked September 19, 2026.
  • HelpCompare research — 2 comparison pages listed above, each with its own verification date.
  • G2 — aggregate rating and review count (none recorded for this tool). Review counts change daily; treat them as a snapshot.
  • Machine-readable copy — /data/tools.json, /data/tools.csv, and the open data hub.
Prices change often and vendors do not always announce it. Every figure here carries the date it was last checked — confirm current pricing with the vendor before you buy. If you find something out of date, the comparison page it came from is linked in the table above.
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01 · CompareWhich tool fits your team, side by side.75 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.150 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
Bill Belcamino, founder of HelpCompare
About the author

Bill Belcamino

Founder and author, HelpCompare

Bill has worked in software and digital marketing for more than 20 years. He spent nine years as an engineer at HP, served as COO scaling a platform past 200,000 users, and ran Google’s $70M/year search syndication partnership at Alot.com. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

“I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

Researched and fact-checked by the HelpCompare team. No paid sponsorships, no affiliate commissions.

Read Bill’s story How we verify pricingSpot an error? Tell Bill