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BUSINESS BACKUP · MIGRATION GUIDE

Switching from IDrive to Carbonite

Carbonite cannot import IDrive backups. Check your data fits Carbonite’s allowance, install it on each device and run a fresh backup before closing IDrive.

Jump to migration steps Read the full comparison
By Bill Belcamino · Last updated September 19, 2026 · Our methodologyResearched and fact-checked by the HelpCompare team
Switching from IDrive to CarboniteVerified Sep 19, 2026

Quick verdict: Carbonite Core covers up to 25 computers with 250 GB in total, so measure your data first. Buy Core, or Power or Ultimate for servers, install Safe Backup Pro, complete the first backup and test a restore, then close IDrive.

Estimate · your inputs

Switching Cost & Friction Estimator

Most buyers only budget for the new subscription. This estimates the hidden labor, data-cleanup, and retraining cost of actually making the switch.

25,000
10

Estimate assumes: 1 hour of data-mapping/cleaning labor per 2,000 records, a blended $75/hr ops rate, tiered migration & cleaning tooling fees, and 4 hours of retraining per seat at a $45/hr fully-loaded rate.

Estimated Migration Time —
Data Friction Rating —
Total Hidden Switching Cost $0

    Why teams move from IDrive to Carbonite

    One price up to 25 computers

    Core is $287.99 a year.

    Server bundles

    Power and Ultimate include Windows server backup.

    Ransomware help

    Support-assisted restore of clean versions within two weeks of an infection.

    How the migration actually works

    Carbonite does not list Linux support or Google Workspace backup; keep other tools for those.

    StepWhat you do
    1Take stockList every computer, server and NAS you back up and how much data each holds, so you can pick the right plan and storage.
    2Choose a Carbonite planPick Core, or Power or Ultimate if you back up Windows servers, then add users and assign computers in the web dashboard.
    3Install Carbonite on each computerInstall Safe Backup Pro on each computer (and server, on Power or Ultimate); set a private key at setup if you want one (Windows only).
    4Run the first backupThe first backup of each computer uploads everything again and can take days on a slow connection; schedule it before you cancel the old plan.
    5Test a restoreRestore a few files and one full folder from the new service to confirm it works.
    6Keep the old service runningDo not cancel until the new service has completed a full first backup of every computer and you have tested a restore. IDrive restores through its desktop app, web or mobile apps, and admins can restore for users; IDrive Express ships a drive for $99.50 per restore.

    What this path doesn’t do for you:

    IDrive history, Snapshots and SaaS backups do not move. Carbonite’s storage is far smaller than IDrive’s bundles.

    Pricing side by side

    PlanIDriveCarbonite
    Pricing basisBundles (Team) or storage tiers (Business)Flat bundle for up to 25 computers
    Entry priceTeam $9.99/mo for 5 computers (annual)Core $287.99/year ($24/mo)
    Storage5 TB per 5-computer bundle250 GB (Core) to 500 GB
    ServersBusiness; Team add-onPower and Ultimate
    Free planIDrive Basic, 10 GBNone (30-day trial)

    Standard prices checked on each vendor’s pricing page on September 19, 2026.

    Feature parity check

    CapabilityIDriveCarbonite
    Import from the other serviceNoneNone
    StorageTerabytes per bundle250–500 GB shared
    LinuxYesNot listed
    Monthly billingYesNo
    Support24/7 chat, email, phoneWeekday phone and email

    Going the other direction, or want the full comparison first?

    Read the IDrive vs Carbonite comparison Switching from Carbonite to IDrive instead?
    Verified data

    Security & access: what changes when you switch

    Security, offline and access rules that differ between IDrive and Carbonite. Rows where both tools are the same (3) are left out; the full side-by-side is on each tool’s page: IDrive, Carbonite.

    What changesIDrive (today)Carbonite (after)
    ISO/IEC 27001CertifiedsourceNot published
    Other certificationsEU-U.S. Data Privacy Framework (incl. UK Extension, Swiss-U.S. DPF)sourceNot published
    HIPAA (BAA)BAA availableTeam (with private key encryption; another paragraph says Business and Enterprise only)sourceBAA availableCoresource
    GDPR data processing agreementDPA offeredsourceNot published
    Single sign-on (SAML/OIDC)YesTeam (pricing table; SSO page says Enterprise)sourceNot published
    EncryptionAES 256-bit in transfer and at rest; optional private key (not stored by IDrive)sourceAES-256 at rest; TLS 1.2 in transit; optional private key (Windows only)source
    Desktop appsWindows, macOS, LinuxsourceWindows, macOSsource
    Mobile appsiOS, AndroidsourceNonesource
    Device & session controlsYesBusinessCentral dashboard: push and lock backup settings/policies per group, remotely change backup sets and schedules, remote client upgrades, block or delete users, legal hold on a user account.sourceYesCoreAdmin-defined backup policies by group, role or device; admins add and remove computers and assign them to users.source
    Office & room hardwareBacks up NAS devices (Synology, Netgear, Asustor, QNAP), external/mapped drives and Windows servers; IDrive Express ships a temporary storage device for bulk backup or restore.sourceBacks up office NAS devices and external drives on all plans; Power/Ultimate add Windows servers (2008+) with cloud and onsite server backup targets.source
    Editorial assessment

    Before you cut over

    • You have single sign-on in IDrive but we found none documented for Carbonite. Plan how people will sign in, and how you will remove leavers, before cut-over.

    Checked September 19, 2026 against each vendor’s own trust center, help docs and app pages. Hover or tap “source” to see the exact wording we relied on. “Not published” means we could not find the vendor saying it on its own site — it doesn’t mean the feature is missing. Plan names are the lowest plan the vendor says includes the feature. Security · Offline · Remote vs office · Download the data

    Frequently Asked Questions

    Can Carbonite import my IDrive backups?

    No. Install Carbonite and run a new first backup.

    Will Carbonite cost less?

    Only for 11 to 25 computers with little data; for up to 10 computers IDrive Team costs less.

    Does Carbonite back up Linux?

    Linux is not listed on the pages we read.

    Will my version history move with me?

    No. Backup services do not import each other’s history. Keep the old account until you no longer need its older versions, or restore anything you must keep before cancelling.

    Canonical data for the tools on this page

    Every pricing fact, rating, AI billing model and switching guide we hold on each tool, on one page — with the date each figure was last verified.

    IDrivePricing, free plan, AI cost & every comparison›CarbonitePricing, free plan, AI cost & every comparison›
    IDrive vs CarboniteHead-to-head comparisonBackblaze vs CarboniteHead-to-head comparisonBackblaze vs IDriveHead-to-head comparison

    Sources

    Prices on this page were recorded from each vendor’s own pricing page on the date shown at the top of the page. Vendors change pricing often — check the live source before you buy.

    Every figure is also in our open dataset (JSON and CSV, CC BY 4.0), with its source page and verification date. See how we research pricing.

    Start with the job

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    Plain-language guides: the steps, what to check before you buy, common mistakes, and every tool it takes with verified prices.

    Store and share filesAll 50 job guides
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    Build a decision brief

    From shortlist to switched

    Built for the leader who owns the selection, answers for the spend, drives the rollout, and lives with the results. HelpCompare covers the whole decision, not just the first step.

    01 · CompareWhich tool fits your team, side by side.75 comparisons 02 · Price & approveSourced, dated pricing and a one-page brief for sign-off.Decision brief 03 · SwitchWhat moves, what you rebuild, what it costs.150 guides 04 · ShareDownload and cite the data. CC BY 4.0.Open data
    Bill Belcamino, founder of HelpCompare
    About the author

    Bill Belcamino

    Founder and author, HelpCompare

    Bill has worked in software and digital marketing for more than 20 years. He spent nine years as an engineer at HP, served as COO scaling a platform past 200,000 users, and ran Google’s $70M/year search syndication partnership at Alot.com. He has bought, trialled, integrated and cancelled more SaaS tools than he can count, and started HelpCompare because the real cost of switching tools is the part nobody covers.

    “I’ve sat on both sides of the table: the agency recommending the tool and the client paying for it.”

    Researched and fact-checked by the HelpCompare team. Pricing on this page was last verified on September 19, 2026. No paid sponsorships, no affiliate commissions.

    Read Bill’s story How we verify pricingSpot an error? Tell Bill