{
    "slug": "webex",
    "name": "Webex",
    "entity_id": "https://helpcompare.com/tools/webex/#software",
    "record_url": "https://helpcompare.com/data/tools/webex.json",
    "page_url": "https://helpcompare.com/tools/webex/",
    "verified_at": "2026-10-06",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/webex/",
    "generated": "2026-10-08T13:41:04+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "webex",
        "name": "Webex",
        "category": "Video Conferencing",
        "official_site": "https://pricing.webex.com",
        "helpcompare_url": "https://helpcompare.com/tools/webex/",
        "entry_price_usd": 12,
        "entry_price_unit": "user",
        "entry_price_unit_label": "per user per month, billed annually",
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://pricing.webex.com/us/en/",
        "entry_price_text": "From $12/mo",
        "entry_price_source": "https://helpcompare.com/zoom-vs-webex/",
        "free_plan": "40 minutes",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": "AI Assistant",
        "ai_pricing_model": "Bundled free",
        "ai_pricing_detail": "Built-in noise removal, highlights & transcription on paid plans",
        "rating": 4.2,
        "review_count": 18900,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-08-22",
        "rating_note": null,
        "last_verified": "2026-10-06",
        "comparisons": [
            {
                "title": "Zoom vs Webex",
                "url": "https://helpcompare.com/zoom-vs-webex/",
                "last_verified": "2026-08-22"
            }
        ],
        "migrations_from": [
            {
                "to": "Zoom",
                "url": "https://helpcompare.com/webex-to-zoom-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Zoom",
                "url": "https://helpcompare.com/zoom-to-webex-migration/"
            }
        ]
    },
    "security": {
        "slug": "webex",
        "name": "Webex",
        "category": "Video Conferencing",
        "checked": "2026-09-19",
        "scope": "Webex Suite (Meetings, Messaging, Calling) managed in Control Hub. FedRAMP and DISA IL5 apply to Webex for Government.",
        "profile_url": "https://helpcompare.com/tools/webex/#security-offline-remote",
        "trust_center": "https://www.webex.com/us/en/solutions/cross-platform/security.html",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://www.webex.com/us/en/solutions/cross-platform/security.html",
                "q": "ISO/IEC 27701:2019 ISO/IEC 9001:2015 SOC 2 Type II SOC 3"
            },
            "iso27001": {
                "v": true,
                "src": "https://help.webex.com/en-us/article/pdz31w/Webex-Compliance-and-Certifications",
                "q": "Webex is ISO/IEC 27001:2013 certified."
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "ISO 9001",
                    "SOC 3",
                    "C5",
                    "CSA STAR Level 2",
                    "Cyber Essentials (UK)",
                    "ENS (Spain)",
                    "EU Cloud CoC",
                    "IRAP",
                    "ISMAP",
                    "FedRAMP (Webex for Government)",
                    "DISA IL5 (Webex for Government)"
                ],
                "src": "https://www.webex.com/us/en/solutions/cross-platform/security.html",
                "q": "C5 (Germany) CSA STAR - Level 1 CSA STAR - Level 2 Cyber Essentials (UK) ENS (Spain) EU Cloud CoC IRAP (Australia) ISMAP (Japan)"
            },
            "hipaa": {
                "v": null
            },
            "gdpr_dpa": {
                "v": null
            },
            "sso_saml": {
                "v": true,
                "src": "https://help.webex.com/en-us/article/lfu88u/Single-Sign-On-Integration-in-Cisco-Webex-Control-Hub",
                "q": "If you have your own identity provider (IdP) in your organization, you can integrate the SAML IdP with your organization in Control Hub for single sign-on (SSO)."
            },
            "scim": {
                "v": true,
                "src": "https://help.webex.com/en-us/article/6ta3gz/Synchronize-Azure-Active-Directory-users-into-Control-Hub",
                "q": "Use the prebuilt Cisco Webex enterprise application in Microsoft Entra ID to synchronize assigned users to Control Hub with the legacy SCIM provisioning integration."
            },
            "mfa": {
                "v": true,
                "src": "https://help.webex.com/en-us/article/52szeq/Enable-multi-factor-authentication-integration-in-Control-Hub",
                "q": "If you want to add an extra layer of security for users in your organization, you can enable multi-factor authentication (MFA) in Control Hub."
            },
            "audit_log": {
                "v": true,
                "src": "https://help.webex.com/en-us/article/2tc9yx/Review-Your-Administrator-Activity-Logs-in-Cisco-Webex-Control-Hub",
                "q": "Organization full and read-only administrators can audit activities in the activity log, which tracks site configuration changes and recording management."
            },
            "data_residency": {
                "v": [
                    "US",
                    "EU",
                    "CA",
                    "UK",
                    "JP",
                    "AU",
                    "SG",
                    "SA",
                    "AE",
                    "IN"
                ],
                "src": "https://help.webex.com/en-US/article/oybc4fb/Data-Residency-in-Webex",
                "q": "Webex services and user-generated content US EU Canada UK Japan Australia Singapore Saudi Arabia UAE India"
            },
            "encryption": {
                "v": "AES-256-GCM for meeting media and stored content; TLS 1.2+ in transit; optional end-to-end encryption",
                "src": "https://help.webex.com/en-us/article/nhxkyce/Webex-Suite-Meetings-Security-technical-paper",
                "q": "Media streams—including audio, video, screen sharing, and document sharing—are encrypted using the AES-256-GCM as the preferred cipher."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS",
                    "Linux"
                ],
                "src": "https://help.webex.com/en-us/article/nhxkyce/Webex-Suite-Meetings-Security-technical-paper",
                "q": "Webex desktop application on Windows, Mac and Linux."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://help.webex.com/en-us/article/nhxkyce/Webex-Suite-Meetings-Security-technical-paper",
                "q": "Webex mobile application on Android and iOS."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": "Cisco Board, Desk and Room Series devices are Webex's own meeting-room and desk hardware; meetings also accept third-party SIP endpoints and PSTN phones.",
                "src": "https://help.webex.com/en-us/article/nhxkyce/Webex-Suite-Meetings-Security-technical-paper",
                "q": "Cisco Room Devices and Desk Devices. Third-party SIP standards-based audio and video endpoints. PSTN devices."
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Webex HD video uses up to 3.0 Mbps sending and 2.5 Mbps receiving per participant.",
                "src": "https://help.webex.com/en-us/article/WBX22158/What-are-the-Minimum-Bandwidth-Requirements-for-Sending-and-Receiving-Video-in-Cisco-Webex-Meetings",
                "q": "High Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)"
            },
            {
                "topic": "remote",
                "text": "Webex Messaging data region follows the organization's country: EMEA orgs go to EU data centers, the Americas and APAC to US data centers.",
                "src": "https://help.webex.com/en-US/article/oybc4fb/Data-Residency-in-Webex",
                "q": "EU, Middle East, and Africa customers will be provisioned to EU data centers; US, Canada, APAC, and South America customers will be provisioned to US data centers."
            },
            {
                "topic": "security",
                "text": "Webex says it can be used in healthcare settings consistent with HIPAA needs; its help page does not state a standard customer BAA.",
                "src": "https://help.webex.com/en-us/article/pdz31w/Webex-Compliance-and-Certifications",
                "q": "Webex can be used in a healthcare environment consistent with customer needs for HIPAA compliance."
            },
            {
                "topic": "security",
                "text": "Admin audit logs are kept one year in most regions and three years in India.",
                "src": "https://help.webex.com/en-US/article/oybc4fb/Data-Residency-in-Webex",
                "q": "Audit log retention is one year (12 months) in most regions and three years in India."
            }
        ]
    },
    "ai_pricing": [
        {
            "tool": "Webex",
            "category": "Video Conferencing",
            "ai_feature": "AI Assistant",
            "pricing_model": "Bundled free",
            "pricing_model_key": "Bundled free",
            "detail": "Built-in noise removal, highlights & transcription on paid plans",
            "tool_url": "https://helpcompare.com/tools/webex/",
            "last_verified": "2026-10-06"
        }
    ],
    "sources": [
        "https://pricing.webex.com",
        "https://helpcompare.com/zoom-vs-webex/",
        "https://pricing.webex.com/us/en/",
        "https://www.webex.com/us/en/solutions/cross-platform/security.html",
        "https://help.webex.com/en-us/article/pdz31w/Webex-Compliance-and-Certifications",
        "https://help.webex.com/en-us/article/lfu88u/Single-Sign-On-Integration-in-Cisco-Webex-Control-Hub",
        "https://help.webex.com/en-us/article/6ta3gz/Synchronize-Azure-Active-Directory-users-into-Control-Hub",
        "https://help.webex.com/en-us/article/52szeq/Enable-multi-factor-authentication-integration-in-Control-Hub",
        "https://help.webex.com/en-us/article/2tc9yx/Review-Your-Administrator-Activity-Logs-in-Cisco-Webex-Control-Hub",
        "https://help.webex.com/en-US/article/oybc4fb/Data-Residency-in-Webex",
        "https://help.webex.com/en-us/article/nhxkyce/Webex-Suite-Meetings-Security-technical-paper"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}