{
    "slug": "sprout-social",
    "name": "Sprout Social",
    "entity_id": "https://helpcompare.com/tools/sprout-social/#software",
    "record_url": "https://helpcompare.com/data/tools/sprout-social.json",
    "page_url": "https://helpcompare.com/tools/sprout-social/",
    "verified_at": "2026-09-19",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/sprout-social/",
    "generated": "2026-10-10T07:58:56+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "sprout-social",
        "name": "Sprout Social",
        "category": "Social Media Management",
        "official_site": "https://sproutsocial.com",
        "helpcompare_url": "https://helpcompare.com/tools/sprout-social/",
        "entry_price_usd": 79,
        "entry_price_unit": "user",
        "entry_price_unit_label": "per seat per month, billed annually ($99 monthly)",
        "entry_price_included_users": 1,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://sproutsocial.com/pricing/",
        "entry_price_text": "Essentials $79/seat/mo (annual; 5 profiles)",
        "entry_price_source": "https://helpcompare.com/hootsuite-vs-sprout-social/",
        "free_plan": "No — 30-day free trial",
        "free_trial": "30-day free trial, no card",
        "pricing_model": "Per seat per month",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.4,
        "review_count": 6874,
        "rating_source": "G2",
        "rating_listing": "Sprout Social",
        "rating_url": "https://www.g2.com/products/sprout-social/reviews",
        "rating_checked": "2026-09-19",
        "rating_note": null,
        "last_verified": "2026-09-19",
        "comparisons": [
            {
                "title": "Hootsuite vs Sprout Social",
                "url": "https://helpcompare.com/hootsuite-vs-sprout-social/",
                "last_verified": "2026-09-19"
            },
            {
                "title": "Buffer vs Sprout Social",
                "url": "https://helpcompare.com/buffer-vs-sprout-social/",
                "last_verified": "2026-09-19"
            }
        ],
        "migrations_from": [
            {
                "to": "Hootsuite",
                "url": "https://helpcompare.com/sprout-social-to-hootsuite-migration/"
            },
            {
                "to": "Buffer",
                "url": "https://helpcompare.com/sprout-social-to-buffer-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Hootsuite",
                "url": "https://helpcompare.com/hootsuite-to-sprout-social-migration/"
            },
            {
                "from": "Buffer",
                "url": "https://helpcompare.com/buffer-to-sprout-social-migration/"
            }
        ]
    },
    "security": {
        "slug": "sprout-social",
        "name": "Sprout Social",
        "category": "Social Media Management",
        "checked": "2026-09-19",
        "scope": "Sprout Social application (core platform). Employee Advocacy and Influencer Marketing have separate security pages.",
        "profile_url": "https://helpcompare.com/tools/sprout-social/#security-offline-remote",
        "trust_center": "https://sproutsocial.com/trust-center/",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://sproutsocial.com/trust-center/",
                "q": "Sprout Social regularly completes a SOC 2 Type 2 audit by a qualified, third-party auditor"
            },
            "iso27001": {
                "v": true,
                "src": "https://sproutsocial.com/trust-center/",
                "q": "Sprout Social maintains an Information Security Management System (ISMS) that is independently audited and certified to the ISO/IEC 27001:2013 standard."
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27701",
                    "CSA STAR Level 1",
                    "PCI DSS"
                ],
                "src": "https://sproutsocial.com/trust-center/",
                "q": "Sprout Social has completed a Level 1 assessment through the CSA’s Security Trust Assurance and Risk (STAR) registry."
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Guardian (add-on) for PHI collection via Secure Forms",
                "src": "https://sproutsocial.com/legal/baa-healthcare-customers/",
                "q": "we began offering a tailored BAA scoped to inadvertent uploading of PHI by a social media user."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://sproutsocial.com/trust-center/",
                "q": "Terms of Service Privacy Policy Data Processing Addendum"
            },
            "sso_saml": {
                "v": true,
                "src": "https://support.sproutsocial.com/hc/en-us/articles/360025655491-Single-Sign-on-SSO",
                "q": "Sprout Social offers SAML 2.0 Single Sign-on (SSO) support to our customers across web and mobile."
            },
            "scim": {
                "v": true,
                "src": "https://support.sproutsocial.com/hc/en-us/articles/48587986567565-September-2026",
                "q": "System for Cross-domain Identity Management (SCIM) for Okta and Microsoft Entra ID (formerly Azure AD) is now Generally Available!"
            },
            "mfa": {
                "v": true,
                "enforce": "All plans (email two-step verification is enforced by default)",
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "By default, users log in to the Sprout application using a designated username and password, with two-step verification via email enforced."
            },
            "audit_log": {
                "v": true,
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "The Sprout application includes customer-facing audit trail logs that provide information on user activity within an account."
            },
            "data_residency": {
                "v": [
                    "US"
                ],
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "all components of the Sprout Social application - including the infrastructure, application software, and customer data - are hosted across multiple Availability Zones within the United States."
            },
            "encryption": {
                "v": "AES-256 or greater at rest (including backups); TLS 1.2+ in transit",
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "All data, including backups, is stored encrypted at rest with AES-256 or greater."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": null
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://sproutsocial.com/pricing/",
                "q": "Mobile app for iOS and Android Included Included Included Included"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": true,
                "plan": "Advanced",
                "src": "https://sproutsocial.com/pricing/",
                "q": "IP whitelisting Not included Not included Not included Included"
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Live phone and live chat support run 24/5 on every plan, which covers teams working across time zones on weekdays.",
                "src": "https://sproutsocial.com/pricing/",
                "q": "Support hours 24/5 24/5 24/5 24/5 Live phone support 24/5"
            },
            {
                "topic": "security",
                "text": "Admins can restrict app and API access to specific IP ranges, such as an office or VPN.",
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "Sprout Social may be configured to restrict application and API access from specific IP ranges."
            },
            {
                "topic": "remote",
                "text": "In a crisis, one button pauses all scheduled and queued messages, and it works from both the web and mobile apps.",
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "This is accessible from our web and mobile applications."
            },
            {
                "topic": "security",
                "text": "All data is hosted in the US (AWS us-east-1 primary, us-west-2 secondary, GCP us-central1 for disaster recovery); no other region is offered.",
                "src": "https://sproutsocial.com/security/sprout-social-application/",
                "q": "Primary - AWS us-east-1 (N. Virginia) Secondary - AWS us-west-2 (Oregon) Disaster Recovery/Backup - GCP us-central1 (Iowa)"
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://sproutsocial.com",
        "https://helpcompare.com/hootsuite-vs-sprout-social/",
        "https://sproutsocial.com/pricing/",
        "https://www.g2.com/products/sprout-social/reviews",
        "https://sproutsocial.com/trust-center/",
        "https://sproutsocial.com/legal/baa-healthcare-customers/",
        "https://support.sproutsocial.com/hc/en-us/articles/360025655491-Single-Sign-on-SSO",
        "https://support.sproutsocial.com/hc/en-us/articles/48587986567565-September-2026",
        "https://sproutsocial.com/security/sprout-social-application/"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}