{
    "slug": "smartsheet",
    "name": "Smartsheet",
    "entity_id": "https://helpcompare.com/tools/smartsheet/#software",
    "record_url": "https://helpcompare.com/data/tools/smartsheet.json",
    "page_url": "https://helpcompare.com/tools/smartsheet/",
    "verified_at": "2026-09-24",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/smartsheet/",
    "generated": "2026-10-15T18:08:28+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "smartsheet",
        "name": "Smartsheet",
        "category": "Project Management",
        "official_site": "https://www.smartsheet.com",
        "helpcompare_url": "https://helpcompare.com/tools/smartsheet/",
        "entry_price_usd": 9,
        "entry_price_unit": "user",
        "entry_price_unit_label": "per Member per month, billed yearly (Pro: 1-10 Members)",
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.smartsheet.com/pricing",
        "entry_price_text": "Pro — $9/Member/mo (yearly), $12 monthly",
        "entry_price_source": "https://helpcompare.com/airtable-vs-smartsheet/",
        "free_plan": "No free plan — free trial only",
        "free_trial": "Free trial (length not stated on the pricing page)",
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.4,
        "review_count": 22758,
        "rating_source": "G2",
        "rating_listing": "Smartsheet",
        "rating_url": "https://www.g2.com/products/smartsheet/reviews",
        "rating_checked": "2026-09-24",
        "rating_note": null,
        "last_verified": "2026-09-24",
        "comparisons": [
            {
                "title": "Airtable vs Smartsheet",
                "url": "https://helpcompare.com/airtable-vs-smartsheet/",
                "last_verified": "2026-09-24"
            }
        ],
        "migrations_from": [
            {
                "to": "Airtable",
                "url": "https://helpcompare.com/smartsheet-to-airtable-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Airtable",
                "url": "https://helpcompare.com/airtable-to-smartsheet-migration/"
            }
        ]
    },
    "security": {
        "slug": "smartsheet",
        "name": "Smartsheet",
        "category": "Project Management",
        "checked": "2026-09-24",
        "scope": "Commercial Smartsheet (Pro, Business, Enterprise, Advanced Work Management); Smartsheet Gov is a separate FedRAMP edition.",
        "profile_url": "https://helpcompare.com/tools/smartsheet/#security-offline-remote",
        "trust_center": "https://www.smartsheet.com/trust",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://www.smartsheet.com/trust/compliance/soc",
                "q": "Smartsheet currently has the following reports available to customers: Smartsheet SOC 2 Type 2"
            },
            "iso27001": {
                "v": true,
                "src": "https://www.smartsheet.com/trust/compliance/iso",
                "q": "ISO/IEC 27001:2022 - Information Security Management"
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "ISO 22301"
                ],
                "src": "https://www.smartsheet.com/trust/compliance/iso",
                "q": "ISO/IEC 27701:2019 - Privacy Information Management"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Enterprise",
                "src": "https://help.smartsheet.com/articles/2476526-smartsheet-hipaa",
                "q": "Customers are only permitted to upload PHI into the Subscription Services if (1) using PHI Eligible Services and (2) they have executed a Business Associate Agreement (BAA) with Smartsheet."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.smartsheet.com/legal/DPA",
                "q": "This Data Processing Addendum (\"DPA\") is incorporated into and forms a part of the agreement between Smartsheet Inc. (\"Smartsheet\") and Customer"
            },
            "sso_saml": {
                "v": true,
                "plan": "Enterprise",
                "src": "https://help.smartsheet.com/articles/2476661-saml-sso-overview-enterprise",
                "q": "Set up SAML-based single sign-on (SSO) to let users in your organization sign in to Smartsheet with their corporate credentials"
            },
            "scim": {
                "v": true,
                "plan": "Enterprise",
                "src": "https://help.smartsheet.com/articles/2482731-configure-Okta-SCIM",
                "q": "With the Smartsheet - Okta SCIM Integration, you can manage your user roles and access based on updates made in your Okta active directory environment."
            },
            "mfa": {
                "v": true,
                "enforce": "Pro",
                "src": "https://help.smartsheet.com/articles/2483632-admin-center-manage-authenticator-app-mfa-enforcement",
                "q": "System Admins on Business and Pro plans can only enable or disable the authenticator app enforcement at the plan level."
            },
            "audit_log": {
                "v": true,
                "plan": "Enterprise",
                "src": "https://help.smartsheet.com/articles/2479296-event-reporting-monitor-how-your-organization-uses-data",
                "q": "Event Reporting gives System Admins visibility into how their organization interacts with Smartsheet data."
            },
            "data_residency": {
                "v": [
                    "US",
                    "EU",
                    "AU"
                ],
                "plan": "Pro",
                "src": "https://help.smartsheet.com/articles/2482446-introducing-smartsheet-regions",
                "q": "Smartsheet Regions gives you control over where your account data is hosted: United States (US), European Union (EU), or Australia (AU)."
            },
            "encryption": {
                "v": "AES-256 at rest; TLS 1.2/1.3 in transit",
                "src": "https://www.smartsheet.com/trust/security",
                "q": "Data is secured using industry-standard AES-256 encryption at rest and TLS 1.2/1.3 in transit"
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": "partial",
                "summary": "In the mobile app only forms can be filled out offline; submissions upload once you reconnect and sign in, and everything else needs an internet connection.",
                "src": "https://help.smartsheet.com/articles/2482619-offline-mobile-forms",
                "q": "Forms are the only feature offering offline interactivity. Any other items in the app require an active internet connection."
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS"
                ],
                "plan": "Pro",
                "src": "https://help.smartsheet.com/articles/2482689-desktop-app",
                "q": "Windows: 10 version 21h1 or above"
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "plan": "Pro",
                "src": "https://www.smartsheet.com/pricing",
                "q": "Get real-time notifications, view dashboards, capture images and barcodes"
            },
            "limits": {
                "v": "Offline mobile forms on all plans; Enterprise System Admins can turn the feature off.",
                "plan": "Pro",
                "src": "https://help.smartsheet.com/articles/2482619-offline-mobile-forms",
                "q": "All plans have access to offline forms. On Enterprise plans, a Smartsheet System Admin can deactivate the feature in Admin Center."
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": true,
                "plan": "Pro",
                "summary": "Microsoft Intune app protection for the mobile app: PIN/biometric requirement, copy/paste and screenshot restrictions, print prevention, jailbreak/root detection, data wipe after an offline period.",
                "src": "https://help.smartsheet.com/articles/2483684-smartsheet-mobile-app-security-microsoft-intune",
                "q": "Automated data wipe after a defined offline period"
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "The data region (US, EU or Australia) is picked when the account is created and cannot be changed afterwards.",
                "src": "https://help.smartsheet.com/articles/2482446-introducing-smartsheet-regions",
                "q": "You select your region when you create your account, and you can't change it later."
            },
            {
                "topic": "offline",
                "text": "The Windows/Mac desktop app is deprecated and will be retired on or after 29 October 2026; Smartsheet points users to the web app.",
                "src": "https://help.smartsheet.com/articles/2482689-desktop-app",
                "q": "The Smartsheet Desktop App and its browser extensions are deprecated and will be retired on or after October 29, 2026."
            },
            {
                "topic": "security",
                "text": "On Enterprise, admins can use a safe sharing policy to limit sharing to an approved list of users and domains, which helps control guest and external access.",
                "src": "https://help.smartsheet.com/articles/2483333-safe-sharing-overview",
                "q": "The safe sharing policy lets you create a list of approved users and domains for sharing items."
            },
            {
                "topic": "security",
                "text": "Smartsheet Gov, the separate government edition, holds a FedRAMP Moderate authorization.",
                "src": "https://www.smartsheet.com/trust/compliance/fedramp",
                "q": "Smartsheet Gov has been granted a Moderate ATO by the FedRAMP PMO."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.smartsheet.com",
        "https://helpcompare.com/airtable-vs-smartsheet/",
        "https://www.smartsheet.com/pricing",
        "https://www.g2.com/products/smartsheet/reviews",
        "https://www.smartsheet.com/trust/compliance/soc",
        "https://www.smartsheet.com/trust/compliance/iso",
        "https://help.smartsheet.com/articles/2476526-smartsheet-hipaa",
        "https://www.smartsheet.com/legal/DPA",
        "https://help.smartsheet.com/articles/2476661-saml-sso-overview-enterprise",
        "https://help.smartsheet.com/articles/2482731-configure-Okta-SCIM",
        "https://help.smartsheet.com/articles/2483632-admin-center-manage-authenticator-app-mfa-enforcement",
        "https://help.smartsheet.com/articles/2479296-event-reporting-monitor-how-your-organization-uses-data",
        "https://help.smartsheet.com/articles/2482446-introducing-smartsheet-regions",
        "https://www.smartsheet.com/trust/security",
        "https://help.smartsheet.com/articles/2482619-offline-mobile-forms",
        "https://help.smartsheet.com/articles/2482689-desktop-app",
        "https://help.smartsheet.com/articles/2483684-smartsheet-mobile-app-security-microsoft-intune"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}