{
    "slug": "slack",
    "name": "Slack",
    "entity_id": "https://helpcompare.com/tools/slack/#software",
    "record_url": "https://helpcompare.com/data/tools/slack.json",
    "page_url": "https://helpcompare.com/tools/slack/",
    "verified_at": "2026-09-12",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/slack/",
    "generated": "2026-10-08T13:40:43+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "slack",
        "name": "Slack",
        "category": "Team Communication",
        "official_site": "https://slack.com",
        "helpcompare_url": "https://helpcompare.com/tools/slack/",
        "entry_price_usd": 7.25,
        "entry_price_unit": null,
        "entry_price_unit_label": null,
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": null,
        "entry_price_text": "From $7.25/seat/mo",
        "entry_price_source": "https://helpcompare.com/slack-vs-microsoft-teams/",
        "free_plan": "Yes — 90-day message history",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": "AI search, recaps, translation",
        "ai_pricing_model": "Bundled free",
        "ai_pricing_detail": "Folded into Business+ tier; separate paid AI add-on discontinued Aug 2025",
        "rating": 4.5,
        "review_count": 39795,
        "rating_source": "G2",
        "rating_listing": "Slack",
        "rating_url": "https://www.g2.com/products/slack/reviews",
        "rating_checked": "2026-09-17",
        "rating_note": null,
        "last_verified": "2026-09-12",
        "comparisons": [
            {
                "title": "Slack vs Microsoft Teams",
                "url": "https://helpcompare.com/slack-vs-microsoft-teams/",
                "last_verified": "2026-09-12"
            }
        ],
        "migrations_from": [
            {
                "to": "Microsoft Teams",
                "url": "https://helpcompare.com/slack-to-microsoft-teams-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Microsoft Teams",
                "url": "https://helpcompare.com/microsoft-teams-to-slack-migration/"
            }
        ]
    },
    "security": {
        "slug": "slack",
        "name": "Slack",
        "category": "Team Communication",
        "checked": "2026-09-19",
        "scope": "Commercial Slack plans (Free, Pro, Business+, Enterprise). GovSlack is a separate FedRAMP High offering.",
        "profile_url": "https://helpcompare.com/tools/slack/#security-offline-remote",
        "trust_center": "https://slack.com/trust/security",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://slack.com/trust/compliance",
                "q": "SOC 2 (Type Ⅱ) Trust Services Principles"
            },
            "iso27001": {
                "v": true,
                "src": "https://slack.com/trust/compliance",
                "q": "ISO/IEC 27001 Information Security Management System (ISMS) Download certificate"
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "ISO/IEC 42001",
                    "SOC 3",
                    "CSA STAR (registry listing)",
                    "FedRAMP Moderate",
                    "TISAX",
                    "IRAP",
                    "ISMAP",
                    "C5",
                    "ENS High",
                    "Korea CSP Safety Assessment",
                    "FINRA 17a-4 configurable"
                ],
                "src": "https://slack.com/trust/compliance",
                "q": "Slack is FedRAMP Moderate authorized to meet the compliance needs of organizations in the public sector with an Enterprise or Enterprise+ Slack plan"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Enterprise",
                "src": "https://slack.com/help/articles/360020685594-Slack-and-HIPAA",
                "q": "You must be using a Slack Enterprise plan. You must execute a Business Associate Agreement."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://slack.com/trust/compliance",
                "q": "Slack offers Data Processing Addenda that supplement the Customer Terms of Service or any MSA."
            },
            "sso_saml": {
                "v": true,
                "plan": "Business+",
                "src": "https://slack.com/help/articles/203772216-Set-up-SAML-single-sign-on-for-Slack",
                "q": "Available on the Business+ and Enterprise plans"
            },
            "scim": {
                "v": true,
                "plan": "Business+",
                "src": "https://slack.com/help/articles/212572638-Manage-members-with-SCIM-provisioning",
                "q": "Slack supports member provisioning with the System for Cross-domain Identity Management (SCIM) standard."
            },
            "mfa": {
                "v": true,
                "enforce": "Free (available on all plans)",
                "src": "https://slack.com/help/articles/212221668-Mandatory-workspace-two-factor-authentication-",
                "q": "For an added layer of security, you can require your members and guests to use two-factor authentication (2FA) when they sign in to Slack."
            },
            "audit_log": {
                "v": true,
                "plan": "Enterprise",
                "src": "https://slack.com/help/articles/360000394286-Audit-logs-in-Slack",
                "q": "Available on Enterprise plans"
            },
            "data_residency": {
                "v": [
                    "US",
                    "DE",
                    "FR",
                    "SE",
                    "CH",
                    "JP",
                    "IN",
                    "SG",
                    "KR",
                    "AU",
                    "UK",
                    "CA",
                    "BR"
                ],
                "plan": "Business+",
                "src": "https://slack.com/help/articles/360035633934-Data-residency-for-Slack",
                "q": "Data residency for Slack allows global teams to choose the region where certain types of data at rest are stored."
            },
            "encryption": {
                "v": "Encrypted at rest and in transit by default; optional customer-managed keys via Slack EKM",
                "src": "https://slack.com/trust/security",
                "q": "We protect your data with tools like Slack Enterprise Key Management (Slack EKM), audit logs and native data loss prevention (DLP)"
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS",
                    "Linux"
                ],
                "src": "https://slack.com/downloads/mac",
                "q": "Slack works for Windows and Linux, too."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://slack.com/downloads/mac",
                "q": "Take teamwork to go with the Slack apps for Android and iOS"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": true,
                "plan": "Free",
                "summary": "Block desktop/mobile file downloads (desktop downloads can be limited to allowed IP ranges) and mobile message copying on all plans; session duration controls; EMM-managed mobile device requirement on Enterprise Grid/Enterprise+.",
                "src": "https://slack.com/help/articles/360016181794-Block-file-downloads-and-message-copying-in-Slack",
                "q": "can choose to block file downloads on desktop and mobile devices and block message copying on mobile devices only."
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "office",
                "text": "Slack huddles need UDP/3478 (or legacy UDP/22466) and TCP/443 open on office networks.",
                "src": "https://slack.com/help/articles/36284146785427-Guide-to-network-and-system-configuration-for-Slack-huddles",
                "q": "Allow traffic to and from UDP/3478 or UDP/22466, and TCP/443"
            },
            {
                "topic": "security",
                "text": "Admins can block desktop file downloads except from specified IP ranges, e.g. office or VPN addresses.",
                "src": "https://slack.com/help/articles/360016181794-Block-file-downloads-and-message-copying-in-Slack",
                "q": "You can block file downloads and previews from unauthorized locations by only allowing downloads from specific IP address ranges."
            },
            {
                "topic": "remote",
                "text": "Guest accounts for contractors or clients require a paid plan; Single-Channel Guests are free, up to 5 per paid member.",
                "src": "https://slack.com/help/articles/202518103-Understand-guest-roles-in-Slack",
                "q": "For every paid active member in your workspace, you can add up to 5 guests."
            },
            {
                "topic": "office",
                "text": "Slack needs a persistent WebSocket connection over port 443; proxies and firewalls must allow it.",
                "src": "https://slack.com/help/articles/360001603387-Manage-Slack-connection-issues",
                "q": "Slack must have a persistent connection between our messaging server and members’ apps or browsers. To do so, Slack uses WebSockets over port 443."
            }
        ]
    },
    "ai_pricing": [
        {
            "tool": "Slack",
            "category": "Team Communication",
            "ai_feature": "AI search, recaps, translation",
            "pricing_model": "Bundled free",
            "pricing_model_key": "Bundled free",
            "detail": "Folded into Business+ tier; separate paid AI add-on discontinued Aug 2025",
            "tool_url": "https://helpcompare.com/tools/slack/",
            "last_verified": "2026-09-12"
        }
    ],
    "sources": [
        "https://slack.com",
        "https://helpcompare.com/slack-vs-microsoft-teams/",
        "https://www.g2.com/products/slack/reviews",
        "https://slack.com/trust/compliance",
        "https://slack.com/help/articles/360020685594-Slack-and-HIPAA",
        "https://slack.com/help/articles/203772216-Set-up-SAML-single-sign-on-for-Slack",
        "https://slack.com/help/articles/212572638-Manage-members-with-SCIM-provisioning",
        "https://slack.com/help/articles/212221668-Mandatory-workspace-two-factor-authentication-",
        "https://slack.com/help/articles/360000394286-Audit-logs-in-Slack",
        "https://slack.com/help/articles/360035633934-Data-residency-for-Slack",
        "https://slack.com/trust/security",
        "https://slack.com/downloads/mac",
        "https://slack.com/help/articles/360016181794-Block-file-downloads-and-message-copying-in-Slack"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}