{
    "slug": "paypal",
    "name": "PayPal",
    "entity_id": "https://helpcompare.com/tools/paypal/#software",
    "record_url": "https://helpcompare.com/data/tools/paypal.json",
    "page_url": "https://helpcompare.com/tools/paypal/",
    "verified_at": "2026-10-06",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/paypal/",
    "generated": "2026-10-08T07:21:23+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "paypal",
        "name": "PayPal",
        "category": "Payment Processing",
        "official_site": "https://www.paypal.com",
        "helpcompare_url": "https://helpcompare.com/tools/paypal/",
        "entry_price_usd": null,
        "entry_price_unit": null,
        "entry_price_unit_label": null,
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": null,
        "entry_price_text": "3.49% + 49¢ (PayPal Checkout)",
        "entry_price_source": "https://helpcompare.com/stripe-vs-paypal/",
        "free_plan": null,
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.4,
        "review_count": 2748,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-07-29",
        "rating_note": null,
        "last_verified": "2026-10-06",
        "comparisons": [
            {
                "title": "Stripe vs PayPal",
                "url": "https://helpcompare.com/stripe-vs-paypal/",
                "last_verified": "2026-07-29"
            },
            {
                "title": "Square vs PayPal",
                "url": "https://helpcompare.com/square-vs-paypal/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "Stripe",
                "url": "https://helpcompare.com/paypal-to-stripe-migration/"
            },
            {
                "to": "Square",
                "url": "https://helpcompare.com/paypal-to-square-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Stripe",
                "url": "https://helpcompare.com/stripe-to-paypal-migration/"
            },
            {
                "from": "Square",
                "url": "https://helpcompare.com/square-to-paypal-migration/"
            }
        ]
    },
    "security": {
        "slug": "paypal",
        "name": "PayPal",
        "category": "Payment Processing",
        "checked": "2026-09-19",
        "scope": "PayPal Business account, including PayPal Zettle / Point of Sale for in-person payments. Features vary by country.",
        "profile_url": "https://helpcompare.com/tools/paypal/#security-offline-remote",
        "trust_center": "https://www.paypal.com/us/security",
        "fields": {
            "soc2": {
                "v": null
            },
            "iso27001": {
                "v": null
            },
            "other_certs": {
                "v": [
                    "PCI DSS Level 1 (Service Provider)"
                ],
                "src": "https://www.paypal.com/us/business/payment-processing",
                "q": "PayPal Enterprise Payments is a Level 1 PCI DSS compliant service provider."
            },
            "hipaa": {
                "v": null
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.paypal.com/us/legalhub/paypal/data-protection",
                "q": "This Addendum forms part of the applicable agreement between you (“you” or “Merchant”) and PayPal"
            },
            "sso_saml": {
                "v": null
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "src": "https://www.paypal.com/us/cshelp/article/what-is-2-step-verification-help167",
                "q": "PayPal’s 2-step verification (two-factor authentication) gives you an extra layer of security when accessing your account."
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": null
            },
            "encryption": {
                "v": null
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": "partial",
                "summary": "Offline card payments work only on a PayPal Reader used through a third-party POS app built on the Zettle SDK; queued payments upload when the device reconnects.",
                "src": "https://www.zettle.com/gb/help/articles/7102116-offline-payments",
                "q": "Offline payments are currently only available to sellers who use PayPal Point of Sale with third-party apps integrated via some SDK partners."
            },
            "desktop": {
                "v": null
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://www.paypal.com/us/cshelp/article/what-are-the-benefits-of-paypals-apps-and-how-do-i-download-them%E2%80%AF-help379",
                "q": "All PayPal apps are available to download from the iOS App Store or Android Play store."
            },
            "limits": {
                "v": "Reconnect within 24 hours of the first offline payment; offline mode requires a PayPal Reader on the latest software",
                "src": "https://www.zettle.com/gb/help/articles/7102116-offline-payments",
                "q": "Failing to connect to the internet within 24 hours will increase the risk of transactions being declined and therefore merchandise being lost."
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": "PayPal sells the Bluetooth Card Reader and the PayPal Reader for in-person chip, contactless and mobile-wallet payments through the Point of Sale app.",
                "src": "https://paypal.com/us/cshelp/article/what-is-the-the-zettle-card-reader-and-its-accessories-help609",
                "q": "The Card Reader : Connects to your device using Bluetooth. Accepts chip and PIN, contactless payments, and mobile payments including Apple Pay, Google Pay, and Samsung Pay."
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "A business account owner can add users and choose each user's account privileges from Account Settings.",
                "src": "https://www.paypal.com/us/cshelp/article/how-do-i-manage-users-on-my-business-account-help274",
                "q": "Select which account privileges you want the user to have"
            },
            {
                "topic": "offline",
                "text": "Uninstalling the POS app, clearing the device cache or factory-resetting it while offline payments are pending permanently deletes those stored payments.",
                "src": "https://www.zettle.com/gb/help/articles/7102116-offline-payments",
                "q": "Do not uninstall your POS app, clear your device cache or factory reset your device while you have unprocessed offline payments."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.paypal.com",
        "https://helpcompare.com/stripe-vs-paypal/",
        "https://www.paypal.com/us/business/payment-processing",
        "https://www.paypal.com/us/legalhub/paypal/data-protection",
        "https://www.paypal.com/us/cshelp/article/what-is-2-step-verification-help167",
        "https://www.zettle.com/gb/help/articles/7102116-offline-payments",
        "https://www.paypal.com/us/cshelp/article/what-are-the-benefits-of-paypals-apps-and-how-do-i-download-them%E2%80%AF-help379",
        "https://paypal.com/us/cshelp/article/what-is-the-the-zettle-card-reader-and-its-accessories-help609"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}