{
    "slug": "microsoft-teams",
    "name": "Microsoft Teams",
    "entity_id": "https://helpcompare.com/tools/microsoft-teams/#software",
    "record_url": "https://helpcompare.com/data/tools/microsoft-teams.json",
    "page_url": "https://helpcompare.com/tools/microsoft-teams/",
    "verified_at": "2026-09-12",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/microsoft-teams/",
    "generated": "2026-10-08T07:21:37+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "microsoft-teams",
        "name": "Microsoft Teams",
        "category": "Team Communication",
        "official_site": "https://www.microsoft.com/microsoft-teams",
        "helpcompare_url": "https://helpcompare.com/tools/microsoft-teams/",
        "entry_price_usd": 4,
        "entry_price_unit": null,
        "entry_price_unit_label": null,
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": null,
        "entry_price_text": "From $4/user/mo (Teams Essentials)",
        "entry_price_source": "https://helpcompare.com/slack-vs-microsoft-teams/",
        "free_plan": "Yes — 60-minute group meeting cap",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": "Copilot",
        "ai_pricing_model": "Flat-fee add-on",
        "ai_pricing_detail": "Paid Copilot add-on on top of your base plan",
        "rating": 4.4,
        "review_count": 19300,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-09-01",
        "rating_note": null,
        "last_verified": "2026-09-12",
        "comparisons": [
            {
                "title": "Slack vs Microsoft Teams",
                "url": "https://helpcompare.com/slack-vs-microsoft-teams/",
                "last_verified": "2026-09-12"
            },
            {
                "title": "Zoom vs Microsoft Teams",
                "url": "https://helpcompare.com/zoom-vs-microsoft-teams/",
                "last_verified": "2026-09-01"
            },
            {
                "title": "Google Meet vs Microsoft Teams",
                "url": "https://helpcompare.com/google-meet-vs-microsoft-teams/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "Slack",
                "url": "https://helpcompare.com/microsoft-teams-to-slack-migration/"
            },
            {
                "to": "Zoom",
                "url": "https://helpcompare.com/microsoft-teams-to-zoom-migration/"
            },
            {
                "to": "Google Meet",
                "url": "https://helpcompare.com/microsoft-teams-to-google-meet-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Slack",
                "url": "https://helpcompare.com/slack-to-microsoft-teams-migration/"
            },
            {
                "from": "Zoom",
                "url": "https://helpcompare.com/zoom-to-microsoft-teams-migration/"
            },
            {
                "from": "Google Meet",
                "url": "https://helpcompare.com/google-meet-to-microsoft-teams-migration/"
            }
        ]
    },
    "security": {
        "slug": "microsoft-teams",
        "name": "Microsoft Teams",
        "category": "Team Communication",
        "checked": "2026-09-19",
        "scope": "Microsoft Teams in Microsoft 365 / Office 365 commercial cloud. Certifications are Office 365-level with Teams in scope; identity controls (SAML federation, MFA, Conditional Access) come from Microsoft Entra ID; Conditional Access needs Entra ID P1 (e.g. Microsoft 365 Business Premium). Teams in-country data residency applies to new tenants.",
        "profile_url": "https://helpcompare.com/tools/microsoft-teams/#security-offline-remote",
        "trust_center": "https://learn.microsoft.com/en-us/microsoftteams/security-compliance-overview",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2",
                "q": "In addition, the Office 365 SOC 2 Type 2 attestation report addresses the requirements defined in the Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)"
            },
            "iso27001": {
                "v": true,
                "src": "https://learn.microsoft.com/en-us/microsoftteams/security-compliance-overview",
                "q": "Teams uses the following standards: ISO 27001 ISO 27018 SSAE18 SOC 1 and SOC 2 HIPAA"
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "SOC 1"
                ],
                "src": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-27017",
                "q": "Microsoft Defender for Office 365, Microsoft Entra ID, Microsoft Purview portal, Microsoft Teams, MyAnalytics"
            },
            "hipaa": {
                "v": "BAA available",
                "src": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech",
                "q": "Yes. Microsoft offers its covered entity and business associate customers a Business Associate Agreement that covers in-scope Microsoft services."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech",
                "q": "The Microsoft HIPAA Business Associate Agreement is available through the Microsoft Online Services Data Protection Addendum by default to all customers"
            },
            "sso_saml": {
                "v": true,
                "src": "https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-fed-saml-idp",
                "q": "Microsoft supports this sign-on experience as the integration of a Microsoft cloud service, such as Microsoft 365, with your properly configured SAML 2.0 profile-based IdP."
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "enforce": "Microsoft Entra ID Free (security defaults)",
                "src": "https://learn.microsoft.com/en-us/entra/fundamentals/security-defaults",
                "q": "Requiring all users to register for multifactor authentication"
            },
            "audit_log": {
                "v": true,
                "src": "https://learn.microsoft.com/en-us/microsoftteams/security-compliance-overview",
                "q": "Microsoft Purview Audit (Standard), Microsoft Purview Audit (Premium), and audit log search plug right into Microsoft Purview."
            },
            "data_residency": {
                "v": [
                    "AU",
                    "BR",
                    "CA",
                    "FR",
                    "DE",
                    "IN",
                    "IT",
                    "JP",
                    "NO",
                    "PL",
                    "QA",
                    "KR",
                    "ZA",
                    "SE",
                    "CH",
                    "AE",
                    "UK",
                    "Americas",
                    "APAC",
                    "EMEA"
                ],
                "src": "https://learn.microsoft.com/en-us/microsoftteams/privacy/location-of-data-in-teams",
                "q": "Data in Teams resides in the geographic region associated with your Microsoft 365 or Office 365 organization."
            },
            "encryption": {
                "v": "TLS 1.2+ with AES-256 in transit; BitLocker plus per-file encryption at rest; optional end-to-end encryption and Customer Key",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/teams-encryption",
                "q": "Helps secure data in transit by using TLS 1.2 or later with AES-256, protecting information as it moves between devices and Microsoft servers."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS"
                ],
                "src": "https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements",
                "q": "Linux users have access to Teams for Web and Teams as a progressive web app (PWA)."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements",
                "q": "Android: Compatible with Android phones and tablets."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": true,
                "plan": "Microsoft Entra ID P1 (included in Microsoft 365 Business Premium)",
                "src": "https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-assignment-network",
                "q": "Named locations might include an organization's headquarters network ranges, VPN network ranges, or ranges you want to block."
            },
            "device_controls": {
                "v": true,
                "summary": "Microsoft Entra Conditional Access policies apply to Teams sign-ins (device compliance, location); Intune mobile application management; Conditional Access requires Entra ID P1.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/security-compliance-overview",
                "q": "Mobile application management with Microsoft Intune."
            },
            "office_hardware": {
                "v": "Microsoft Teams Rooms turn meeting spaces from huddle areas to large conference rooms into one-touch-join Teams rooms, sold as Windows and Android devices from partners.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/rooms/",
                "q": "Teams Rooms are available in Windows & Android variants from one of many partners."
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Microsoft says Teams can deliver HD video in under 1.5 Mbps; actual use varies per call.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/prepare-network",
                "q": "Teams is always conservative on bandwidth utilization and can deliver HD video quality in under 1.5 Mbps."
            },
            {
                "topic": "remote",
                "text": "Phone dial-in (Audio Conferencing) needs an add-on license for each organizer; people who dial in need none.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365",
                "q": "Audio Conferencing requires an extra Teams add-on license for each person in your organization who is going to schedule/host an Audio Conferencing meeting."
            },
            {
                "topic": "remote",
                "text": "External guests with any business or consumer email address can be added to teams.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/guest-access",
                "q": "Anyone with a business or consumer email account, such as Outlook, Gmail, or others, can participate as a guest in Teams."
            },
            {
                "topic": "office",
                "text": "There is no native Linux desktop app; Linux users use Teams on the web or as a PWA.",
                "src": "https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements",
                "q": "Linux users have access to Teams for Web and Teams as a progressive web app (PWA)."
            }
        ]
    },
    "ai_pricing": [
        {
            "tool": "Microsoft Teams",
            "category": "Team Communication",
            "ai_feature": "Copilot",
            "pricing_model": "Flat-fee add-on",
            "pricing_model_key": "Flat add-on",
            "detail": "Paid Copilot add-on on top of your base plan",
            "tool_url": "https://helpcompare.com/tools/microsoft-teams/",
            "last_verified": "2026-09-12"
        }
    ],
    "sources": [
        "https://www.microsoft.com/microsoft-teams",
        "https://helpcompare.com/slack-vs-microsoft-teams/",
        "https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2",
        "https://learn.microsoft.com/en-us/microsoftteams/security-compliance-overview",
        "https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-27017",
        "https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech",
        "https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-fed-saml-idp",
        "https://learn.microsoft.com/en-us/entra/fundamentals/security-defaults",
        "https://learn.microsoft.com/en-us/microsoftteams/privacy/location-of-data-in-teams",
        "https://learn.microsoft.com/en-us/microsoftteams/teams-encryption",
        "https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements",
        "https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-assignment-network",
        "https://learn.microsoft.com/en-us/microsoftteams/rooms/"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}