{
    "slug": "microsoft-copilot",
    "name": "Microsoft 365 Copilot",
    "entity_id": "https://helpcompare.com/tools/microsoft-copilot/#software",
    "record_url": "https://helpcompare.com/data/tools/microsoft-copilot.json",
    "page_url": "https://helpcompare.com/tools/microsoft-copilot/",
    "verified_at": "2026-09-23",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/microsoft-copilot/",
    "generated": "2026-10-10T07:57:51+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "microsoft-copilot",
        "name": "Microsoft 365 Copilot",
        "category": "AI Assistants",
        "official_site": "https://www.microsoft.com/microsoft-365-copilot",
        "helpcompare_url": "https://helpcompare.com/tools/microsoft-copilot/",
        "entry_price_usd": 18,
        "entry_price_unit": null,
        "entry_price_unit_label": null,
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": null,
        "entry_price_text": "Copilot Chat free with Microsoft 365; Copilot Business $18/user/mo add-on (annual, discounted from $21 through Dec 31, 2026)",
        "entry_price_source": "https://helpcompare.com/chatgpt-vs-microsoft-copilot/",
        "free_plan": "Copilot Chat included with eligible Microsoft 365 business plans",
        "free_trial": "One-month trial (credit card required)",
        "pricing_model": "Per-user add-on to Microsoft 365, or bundled",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.4,
        "review_count": 431,
        "rating_source": "G2",
        "rating_listing": "Microsoft Copilot",
        "rating_url": "https://www.g2.com/products/microsoft-copilot-2026-08-27/reviews",
        "rating_checked": "2026-09-19",
        "rating_note": "G2 lists Microsoft 365 Copilot under “Microsoft Copilot”",
        "last_verified": "2026-09-23",
        "comparisons": [
            {
                "title": "ChatGPT vs Microsoft 365 Copilot",
                "url": "https://helpcompare.com/chatgpt-vs-microsoft-copilot/",
                "last_verified": "2026-09-19"
            },
            {
                "title": "Claude vs Microsoft 365 Copilot",
                "url": "https://helpcompare.com/claude-vs-microsoft-copilot/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "ChatGPT",
                "url": "https://helpcompare.com/microsoft-copilot-to-chatgpt-migration/"
            },
            {
                "to": "Claude",
                "url": "https://helpcompare.com/microsoft-copilot-to-claude-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "ChatGPT",
                "url": "https://helpcompare.com/chatgpt-to-microsoft-copilot-migration/"
            },
            {
                "from": "Claude",
                "url": "https://helpcompare.com/claude-to-microsoft-copilot-migration/"
            }
        ]
    },
    "security": {
        "slug": "microsoft-copilot",
        "name": "Microsoft 365 Copilot",
        "category": "AI Assistants",
        "checked": "2026-09-19",
        "scope": "Microsoft 365 Copilot / Copilot Chat for work accounts; identity and network controls come from the underlying Microsoft 365 / Microsoft Entra tenant.",
        "profile_url": "https://helpcompare.com/tools/microsoft-copilot/#security-offline-remote",
        "trust_center": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
        "fields": {
            "soc2": {
                "v": null
            },
            "iso27001": {
                "v": true,
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
                "q": "Microsoft Copilot provides broad compliance offerings and certifications, including GDPR, ISO 27001, HIPAA, and the ISO 42001 standard for AI management systems."
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 42001"
                ],
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
                "q": "Microsoft Copilot provides broad compliance offerings and certifications, including GDPR, ISO 27001, HIPAA, and the ISO 42001 standard for AI management systems."
            },
            "hipaa": {
                "v": "BAA available",
                "src": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech",
                "q": "The Microsoft HIPAA Business Associate Agreement is available through the Microsoft Online Services Data Protection Addendum by default to all customers who are covered entities or business associates under HIPAA."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.microsoft.com/en-us/microsoft-365-copilot/business",
                "q": "all associated data handling commitments apply, including support for General Data Protection Regulation (GDPR), International Organization for Standardization (ISO)/IEC 27018, and the Microsoft Data Protection Addendum (DPA)."
            },
            "sso_saml": {
                "v": true,
                "plan": "Any eligible Microsoft 365 plan (sign-in via Microsoft Entra ID)",
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-requirements",
                "q": "Users must have Microsoft Entra ID accounts."
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "enforce": "All Microsoft 365 plans via Entra ID security defaults; Conditional Access policies need Entra ID P1 (included in Business Premium)",
                "src": "https://learn.microsoft.com/en-us/entra/fundamentals/licensing",
                "q": "Microsoft Entra ID Free - Security defaults (enabled for all users)"
            },
            "audit_log": {
                "v": true,
                "plan": "Copilot Chat (included)",
                "src": "https://learn.microsoft.com/en-us/copilot/privacy-and-protections",
                "q": "Before sending the response back to the user, both the prompt and response are logged and stored in Exchange for auditing/eDiscovery (Microsoft 365 tenant)."
            },
            "data_residency": {
                "v": null
            },
            "encryption": {
                "v": "BitLocker and per-file encryption at rest; TLS and IPsec in transit",
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
                "q": "Microsoft 365 uses service-side technologies that encrypt customer content at rest and in transit, including BitLocker, per-file encryption, Transport Layer Security (TLS), and Internet Protocol Security (IPsec)."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS"
                ],
                "src": "https://support.microsoft.com/en-us/microsoft-365-copilot/what-is-microsoft-copilot-app",
                "q": "Desktop: The Microsoft Copilot app on Windows and Mac."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://support.microsoft.com/en-us/microsoft-365-copilot/what-is-microsoft-copilot-app",
                "q": "Mobile: The Microsoft Copilot app for iOS and Android."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": true,
                "plan": "Microsoft 365 Business Premium (Entra ID P1 Conditional Access)",
                "src": "https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-assignment-network",
                "q": "Admins can create policies that target specific network locations as a signal along with other conditions in their decision making process."
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": "Copilot in Teams Phone works on VoIP and PSTN calls; no Copilot-specific room hardware is documented.",
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-requirements",
                "q": "Copilot in Teams Phone supports voice over Internet Protocol (VOIP) and public switched telephone network (PSTN) calls."
            }
        },
        "facts": [
            {
                "topic": "security",
                "text": "For EU customers Copilot runs inside the EU Data Boundary; customers outside the EU may have queries processed in the US, EU or other regions.",
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
                "q": "For EU customers, Microsoft Copilot is an EU Data Boundary service. Customers outside the EU may have their queries processed in the US, EU, or other regions."
            },
            {
                "topic": "security",
                "text": "Web-search queries that Copilot Chat sends to Bing fall outside the EU Data Boundary, which matters for EU teams with strict residency rules.",
                "src": "https://learn.microsoft.com/en-us/copilot/privacy-and-protections",
                "q": "Web search queries sent from Copilot Chat to Bing are not EUDB-compliant."
            },
            {
                "topic": "remote",
                "text": "Copilot in Teams is available on Windows, Mac, web, Android and iOS, so remote and in-office staff get the same meeting features.",
                "src": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-requirements",
                "q": "Copilot in Teams is available on Windows, Mac, web, Android, and iOS."
            },
            {
                "topic": "office",
                "text": "Even without a paid Copilot licence, Copilot Chat in Outlook can answer questions across a user's email, calendar, meetings and chats.",
                "src": "https://learn.microsoft.com/en-us/copilot/overview",
                "q": "Copilot Chat in Outlook provides additional organizational grounding for eligible users, even when they don't have a Microsoft 365 Copilot license."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.microsoft.com/microsoft-365-copilot",
        "https://helpcompare.com/chatgpt-vs-microsoft-copilot/",
        "https://www.g2.com/products/microsoft-copilot-2026-08-27/reviews",
        "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy",
        "https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech",
        "https://www.microsoft.com/en-us/microsoft-365-copilot/business",
        "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-requirements",
        "https://learn.microsoft.com/en-us/entra/fundamentals/licensing",
        "https://learn.microsoft.com/en-us/copilot/privacy-and-protections",
        "https://support.microsoft.com/en-us/microsoft-365-copilot/what-is-microsoft-copilot-app",
        "https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-assignment-network"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}