{
    "slug": "mailchimp",
    "name": "Mailchimp",
    "entity_id": "https://helpcompare.com/tools/mailchimp/#software",
    "record_url": "https://helpcompare.com/data/tools/mailchimp.json",
    "page_url": "https://helpcompare.com/tools/mailchimp/",
    "verified_at": "2026-09-18",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/mailchimp/",
    "generated": "2026-10-08T07:20:42+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "mailchimp",
        "name": "Mailchimp",
        "category": "Email Marketing",
        "official_site": "https://mailchimp.com",
        "helpcompare_url": "https://helpcompare.com/tools/mailchimp/",
        "entry_price_usd": 13,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per account per month (up to 500 contacts)",
        "entry_price_included_users": 3,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://mailchimp.com/pricing/marketing/",
        "entry_price_text": "From $13/mo",
        "entry_price_source": "https://helpcompare.com/mailchimp-vs-constant-contact/",
        "free_plan": "250 contacts / 500 sends per month",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.3,
        "review_count": 12987,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-08-11",
        "rating_note": null,
        "last_verified": "2026-09-18",
        "comparisons": [
            {
                "title": "Mailchimp vs Constant Contact",
                "url": "https://helpcompare.com/mailchimp-vs-constant-contact/",
                "last_verified": "2026-09-18"
            },
            {
                "title": "Mailchimp vs Klaviyo",
                "url": "https://helpcompare.com/mailchimp-vs-klaviyo/",
                "last_verified": "2026-08-11"
            },
            {
                "title": "HubSpot vs Mailchimp",
                "url": "https://helpcompare.com/hubspot-vs-mailchimp/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "ActiveCampaign vs Mailchimp",
                "url": "https://helpcompare.com/activecampaign-vs-mailchimp/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "Keap vs Mailchimp",
                "url": "https://helpcompare.com/keap-vs-mailchimp/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "beehiiv vs Mailchimp",
                "url": "https://helpcompare.com/beehiiv-vs-mailchimp/",
                "last_verified": "2026-09-27"
            }
        ],
        "migrations_from": [
            {
                "to": "Klaviyo",
                "url": "https://helpcompare.com/mailchimp-to-klaviyo-migration/"
            },
            {
                "to": "Constant Contact",
                "url": "https://helpcompare.com/mailchimp-to-constant-contact-migration/"
            },
            {
                "to": "HubSpot",
                "url": "https://helpcompare.com/mailchimp-to-hubspot-migration/"
            },
            {
                "to": "ActiveCampaign",
                "url": "https://helpcompare.com/mailchimp-to-activecampaign-migration/"
            },
            {
                "to": "Keap",
                "url": "https://helpcompare.com/mailchimp-to-keap-migration/"
            },
            {
                "to": "beehiiv",
                "url": "https://helpcompare.com/mailchimp-to-beehiiv-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Klaviyo",
                "url": "https://helpcompare.com/klaviyo-to-mailchimp-migration/"
            },
            {
                "from": "Constant Contact",
                "url": "https://helpcompare.com/constant-contact-to-mailchimp-migration/"
            },
            {
                "from": "HubSpot",
                "url": "https://helpcompare.com/hubspot-to-mailchimp-migration/"
            },
            {
                "from": "ActiveCampaign",
                "url": "https://helpcompare.com/activecampaign-to-mailchimp-migration/"
            },
            {
                "from": "Keap",
                "url": "https://helpcompare.com/keap-to-mailchimp-migration/"
            },
            {
                "from": "beehiiv",
                "url": "https://helpcompare.com/beehiiv-to-mailchimp-migration/"
            }
        ]
    },
    "security": {
        "slug": "mailchimp",
        "name": "Mailchimp",
        "category": "Email Marketing",
        "checked": "2026-09-19",
        "scope": null,
        "profile_url": "https://helpcompare.com/tools/mailchimp/#security-offline-remote",
        "trust_center": "https://mailchimp.com/about/security/",
        "fields": {
            "soc2": {
                "v": "Report (type not stated)",
                "src": "https://mailchimp.com/about/security/",
                "q": "Our SOC 2 reports cover controls around security, availability, and process integrity of customer data."
            },
            "iso27001": {
                "v": true,
                "src": "https://mailchimp.com/about/security/",
                "q": "The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard ... These certifications run for 3 years (renewal audits)"
            },
            "other_certs": {
                "v": null
            },
            "hipaa": {
                "v": null
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://mailchimp.com/about/security/",
                "q": "We may transfer data to those third parties as outlined in our Privacy Statement and Data Processing Addendum (DPA), and in accordance with data protection laws."
            },
            "sso_saml": {
                "v": null
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "enforce": "Any multi-user plan (automatic once an Owner or Admin enables 2FA)",
                "src": "https://mailchimp.com/help/set-up-a-two-factor-authentication-app-at-login/",
                "q": "When an Owner or Admin enables 2-factor authentication for their login, all additional users with access to the account will also be required to set up 2-factor authentication"
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": [
                    "US"
                ],
                "src": "https://mailchimp.com/about/security/",
                "q": "Mailchimp's owned and operated servers are located in world class data centers in the United States."
            },
            "encryption": {
                "v": "TLS 1.2+ in transit; at-rest encryption not stated",
                "src": "https://mailchimp.com/about/security/",
                "q": "The entire Mailchimp application is encrypted with TLS 1.2 or higher."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": null
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://mailchimp.com/help/about-mailchimp-for-android/",
                "q": "Mailchimp for Android will display in English, Spanish, Portuguese, German, French, Dutch, or Italian depending on the system language you set in your Android device."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Mailchimp's iOS and Android apps cover campaigns, reports, inbox replies and adding contacts, but Mailchimp says they do not replace the full web version.",
                "src": "https://mailchimp.com/help/about-mailchimp-for-ios/",
                "q": "This app can do a lot for you when you're out and about, but it's not meant to replace the full version of Mailchimp."
            },
            {
                "topic": "security",
                "text": "Mailchimp states it has SOC 2 reports but does not say on its security page whether they are Type I or Type II; reports are downloadable from the Intuit Compliance portal.",
                "src": "https://mailchimp.com/about/security/",
                "q": "Our SOC 2 reports cover controls around security, availability, and process integrity of customer data."
            },
            {
                "topic": "security",
                "text": "Mailchimp's terms leave HIPAA suitability to the customer and disclaim liability if the service does not meet HIPAA requirements.",
                "src": "https://mailchimp.com/legal/terms/",
                "q": "If you’re subject to regulations (like HIPAA) and you use the Service, then we won’t be liable if the Service doesn’t meet those requirements."
            },
            {
                "topic": "remote",
                "text": "Accounts have up to five user levels (Owner, Admin, Manager, Author, Viewer), and the number of seats depends on the pricing plan.",
                "src": "https://mailchimp.com/help/manage-user-levels-in-your-account/",
                "q": "Mailchimp accounts have up to 5 user levels: Owner, Admin, Manager, Author, and Viewer."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://mailchimp.com",
        "https://helpcompare.com/mailchimp-vs-constant-contact/",
        "https://mailchimp.com/pricing/marketing/",
        "https://mailchimp.com/about/security/",
        "https://mailchimp.com/help/set-up-a-two-factor-authentication-app-at-login/",
        "https://mailchimp.com/help/about-mailchimp-for-android/"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}