{
    "slug": "jira",
    "name": "Jira",
    "entity_id": "https://helpcompare.com/tools/jira/#software",
    "record_url": "https://helpcompare.com/data/tools/jira.json",
    "page_url": "https://helpcompare.com/tools/jira/",
    "verified_at": "2026-09-17",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/jira/",
    "generated": "2026-10-08T13:37:37+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "jira",
        "name": "Jira",
        "category": "Project Management",
        "official_site": "https://www.atlassian.com/software/jira",
        "helpcompare_url": "https://helpcompare.com/tools/jira/",
        "entry_price_usd": 9.05,
        "entry_price_unit": null,
        "entry_price_unit_label": null,
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": null,
        "entry_price_text": "Free (10 users), from $9.05/user/mo",
        "entry_price_source": "https://helpcompare.com/jira-vs-linear/",
        "free_plan": "Yes — up to 10 users",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": null,
        "review_count": null,
        "rating_source": null,
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": null,
        "rating_note": null,
        "last_verified": "2026-09-17",
        "comparisons": [
            {
                "title": "Jira vs Linear: Which Issue Tracker Should Your Engineering Team Use in 2026?",
                "url": "https://helpcompare.com/jira-vs-linear/",
                "last_verified": "2026-09-17"
            },
            {
                "title": "Asana vs Jira",
                "url": "https://helpcompare.com/asana-vs-jira/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "Jira vs Monday.com",
                "url": "https://helpcompare.com/jira-vs-monday/",
                "last_verified": "2026-09-24"
            }
        ],
        "migrations_from": [
            {
                "to": "Linear",
                "url": "https://helpcompare.com/jira-to-linear-migration/"
            },
            {
                "to": "Asana",
                "url": "https://helpcompare.com/jira-to-asana-migration/"
            },
            {
                "to": "Monday.com",
                "url": "https://helpcompare.com/jira-to-monday-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Linear",
                "url": "https://helpcompare.com/linear-to-jira-migration/"
            },
            {
                "from": "Asana",
                "url": "https://helpcompare.com/asana-to-jira-migration/"
            },
            {
                "from": "Monday.com",
                "url": "https://helpcompare.com/monday-to-jira-migration/"
            }
        ]
    },
    "security": {
        "slug": "jira",
        "name": "Jira",
        "category": "Project Management",
        "checked": "2026-09-19",
        "scope": "Jira Cloud; self-managed Jira Data Center not researched. SSO/SCIM come from Atlassian Guard (formerly Atlassian Access)",
        "profile_url": "https://helpcompare.com/tools/jira/#security-offline-remote",
        "trust_center": "https://www.atlassian.com/trust/compliance/resources",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://wac-cdn.atlassian.com/misc-assets/pdfs/FY25_Mega_Audit_Atlassian_SOC_2_Bridge_Letter.pdf",
                "q": "Coalfire Controls, LLC prepared the latest SOC 2 Type II report relevant to the following Atlassian Cloud products"
            },
            "iso27001": {
                "v": true,
                "src": "https://www.atlassian.com/trust/compliance/resources/iso27001",
                "q": "ISO/IEC 27001:2022 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance."
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27018",
                    "FedRAMP Moderate",
                    "CSA STAR",
                    "TISAX",
                    "C5",
                    "IRAP"
                ],
                "src": "https://www.atlassian.com/trust/compliance/resources/fedramp",
                "q": "Jira, Confluence, & Jira Service Management FedRAMP Moderate Marketplace Listing"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Standard",
                "src": "https://www.atlassian.com/trust/compliance/resources/hipaa",
                "q": "Customers who are subject to HIPAA compliance and want to partner with Atlassian purchase a Standard, Premium, or Enterprise Plan and enter into a Business Associate Agreement (BAA)"
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.atlassian.com/legal/data-processing-addendum",
                "q": "Atlassian Data Processing Addendum"
            },
            "sso_saml": {
                "v": true,
                "plan": "Any plan with Atlassian Guard Standard (add-on); included in Enterprise",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/atlassian-guard-product-and-plan-availability/",
                "q": "SAML single sign-on Atlassian Cloud: Atlassian Guard Standard Apps: Jira, Jira Service Management, Jira Product Discovery, Jira Align, Confluence, Bitbucket, Trello, Statuspage"
            },
            "scim": {
                "v": true,
                "plan": "Any plan with Atlassian Guard Standard (add-on); included in Enterprise",
                "src": "https://www.atlassian.com/software/jira/pricing",
                "q": "Atlassian Guard Standard (SSO, SCIM, Active Directory Sync)"
            },
            "mfa": {
                "v": true,
                "enforce": "All plans (managed accounts)",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/",
                "q": "Atlassian Cloud: All plans Atlassian Government Cloud: Not available Enforce two-step verification for managed accounts"
            },
            "audit_log": {
                "v": true,
                "plan": "Any plan with Atlassian Guard Standard (add-on); included in Enterprise",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/atlassian-guard-product-and-plan-availability/",
                "q": "Audit logs for organization administration activities Atlassian Cloud: Atlassian Guard Standard"
            },
            "data_residency": {
                "v": [
                    "AU",
                    "CA",
                    "EU",
                    "DE",
                    "IN",
                    "JP",
                    "SG",
                    "KR",
                    "CH",
                    "UK",
                    "US"
                ],
                "plan": "Standard",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/",
                "q": "Atlassian Cloud: Jira, Jira Service Management, Jira Product Discovery, Loom, and Confluence with Enterprise, Premium, and Standard plans."
            },
            "encryption": {
                "v": "AES-256 full-disk encryption at rest; TLS 1.2+ in transit",
                "src": "https://www.atlassian.com/trust/security/security-practices",
                "q": "Jira, Bitbucket Cloud, Confluence Cloud, Statuspage, Opsgenie, Trello, Loom, Compass and Rovo use full disk, industry-standard AES-256 encryption at rest."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "summary": "Atlassian's documentation does not describe an offline mode for Jira Cloud; an offline mode for the mobile apps is an open, unresolved suggestion on Atlassian's public tracker.",
                "src": "https://jira.atlassian.com/browse/JRACLOUD-78201",
                "q": "Provide an offline mode for Jira Cloud apps (Android and iOS)."
            },
            "desktop": {
                "v": [],
                "src": "https://support.atlassian.com/jira-cloud-macos/docs/use-jira-cloud-for-mac/",
                "q": "Support has ended for the Jira Cloud for Mac app Continue moving your work forward with Jira via your web browser."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://support.atlassian.com/security-and-access-policies/docs/atlassian-guard-product-and-plan-availability/",
                "q": "Mobile apps: Jira Cloud, Confluence Cloud, and Opsgenie, and Rovo apps for iOS and Android"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": true,
                "plan": "Premium",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/",
                "q": "Plan: Premium plan for Jira, Jira Service Management, Confluence, and Compass."
            },
            "device_controls": {
                "v": true,
                "plan": "Any plan with Atlassian Guard Standard (add-on); included in Enterprise",
                "summary": "Mobile app management policies for the Jira Cloud iOS and Android apps via Atlassian Guard Standard.",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/atlassian-guard-product-and-plan-availability/",
                "q": "Mobile app management Atlassian Cloud: Atlassian Guard Standard Mobile apps: Jira Cloud, Confluence Cloud, and Opsgenie, and Rovo apps for iOS and Android"
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Even with an IP allowlist, some Jira/Confluence information (such as notification details and Smart Links) stays visible to users outside the allowed ranges.",
                "src": "https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/",
                "q": "Regardless of your IP allowlists, users can always see the following information types:"
            },
            {
                "topic": "security",
                "text": "On the Jira pricing page, Guard Standard (SSO, SCIM, AD sync) is marked 'Requires Atlassian Guard Standard subscription' on Free, Standard and Premium and 'Included' on Enterprise.",
                "src": "https://www.atlassian.com/software/jira/pricing",
                "q": "Requires Atlassian Guard Standard subscription"
            },
            {
                "topic": "offline",
                "text": "Atlassian's public tracker lists an offline mode for the Jira Cloud Android and iOS apps as an unresolved suggestion.",
                "src": "https://jira.atlassian.com/browse/JRACLOUD-78201",
                "q": "Provide an offline mode for Jira Cloud apps (Android and iOS)."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.atlassian.com/software/jira",
        "https://helpcompare.com/jira-vs-linear/",
        "https://wac-cdn.atlassian.com/misc-assets/pdfs/FY25_Mega_Audit_Atlassian_SOC_2_Bridge_Letter.pdf",
        "https://www.atlassian.com/trust/compliance/resources/iso27001",
        "https://www.atlassian.com/trust/compliance/resources/fedramp",
        "https://www.atlassian.com/trust/compliance/resources/hipaa",
        "https://www.atlassian.com/legal/data-processing-addendum",
        "https://support.atlassian.com/security-and-access-policies/docs/atlassian-guard-product-and-plan-availability/",
        "https://www.atlassian.com/software/jira/pricing",
        "https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/",
        "https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/",
        "https://www.atlassian.com/trust/security/security-practices",
        "https://jira.atlassian.com/browse/JRACLOUD-78201",
        "https://support.atlassian.com/jira-cloud-macos/docs/use-jira-cloud-for-mac/",
        "https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}