{
    "slug": "idrive",
    "name": "IDrive",
    "entity_id": "https://helpcompare.com/tools/idrive/#software",
    "record_url": "https://helpcompare.com/data/tools/idrive.json",
    "page_url": "https://helpcompare.com/tools/idrive/",
    "verified_at": "2026-09-19",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/idrive/",
    "generated": "2026-10-10T03:26:56+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "idrive",
        "name": "IDrive",
        "category": "Business Backup",
        "official_site": "https://www.idrive.com",
        "helpcompare_url": "https://helpcompare.com/tools/idrive/",
        "entry_price_usd": 9.99,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per account per month for 5 computers, 5 users and 5 TB, billed annually ($11.99 monthly)",
        "entry_price_included_users": 5,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.idrive.com/pricing",
        "entry_price_text": "Team $9.99/mo for 5 computers & 5 users, 5 TB (annual); $11.99 monthly",
        "entry_price_source": "https://helpcompare.com/backblaze-vs-idrive/",
        "free_plan": "Yes — IDrive Basic, 10 GB",
        "free_trial": "Free 10 GB Basic plan; no Team or Business trial found",
        "pricing_model": "Bundles of computers, users and storage (Team) or storage tiers (Business)",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": null,
        "review_count": null,
        "rating_source": null,
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": null,
        "rating_note": null,
        "last_verified": "2026-09-19",
        "comparisons": [
            {
                "title": "Backblaze vs IDrive",
                "url": "https://helpcompare.com/backblaze-vs-idrive/",
                "last_verified": "2026-09-19"
            },
            {
                "title": "IDrive vs Carbonite",
                "url": "https://helpcompare.com/idrive-vs-carbonite/",
                "last_verified": "2026-09-19"
            }
        ],
        "migrations_from": [
            {
                "to": "Backblaze",
                "url": "https://helpcompare.com/idrive-to-backblaze-migration/"
            },
            {
                "to": "Carbonite",
                "url": "https://helpcompare.com/idrive-to-carbonite-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Backblaze",
                "url": "https://helpcompare.com/backblaze-to-idrive-migration/"
            },
            {
                "from": "Carbonite",
                "url": "https://helpcompare.com/carbonite-to-idrive-migration/"
            }
        ]
    },
    "security": {
        "slug": "idrive",
        "name": "IDrive",
        "category": "Business Backup",
        "checked": "2026-09-19",
        "scope": "IDrive cloud backup, Team and Business plans; IDrive 360, e2 and Enterprise not researched.",
        "profile_url": "https://helpcompare.com/tools/idrive/#security-offline-remote",
        "trust_center": "https://www.idrive.com/online-backup-compliance",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://www.idrive.com/compliance-statement",
                "q": "IDrive ® has proudly achieved SOC 2 Type 2 certification through a rigorous evaluation conducted by an independent third-party auditing firm."
            },
            "iso27001": {
                "v": true,
                "src": "https://www.idrive.com/online-backup-compliance",
                "q": "IDrive is now ISO/IEC 27001:2022 certified — the global standard for Information Security Management Systems (ISMS)."
            },
            "other_certs": {
                "v": [
                    "EU-U.S. Data Privacy Framework (incl. UK Extension, Swiss-U.S. DPF)"
                ],
                "src": "https://www.idrive.com/online-backup-compliance",
                "q": "IDrive is certified under the EU–U.S. Data Privacy Framework, the UK Extension to the EU–U.S. DPF, and the Swiss–U.S. Data Privacy Framework"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Team (with private key encryption; another paragraph says Business and Enterprise only)",
                "src": "https://www.idrive.com/online-backup-compliance",
                "q": "This agreement is available on request to IDrive Business, Team, and Enterprise users who opt for Private key encryption."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.idrive.com/dpa",
                "q": "This Data Processing Addendum (\"DPA\") forms part of IDrive Inc.’s Terms of Service Agreement"
            },
            "sso_saml": {
                "v": true,
                "plan": "Team (pricing table; SSO page says Enterprise)",
                "src": "https://www.idrive.com/single-sign-on",
                "q": "admin of an Enterprise account needs to register the IDrive application with an IdP and get the single sign-on URL, issuer URL and X.509 certificate (Base64)."
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "src": "https://www.idrive.com/new-design/online-backup-security",
                "q": "IDrive uses two-factor authentication (2FA) to protect your account."
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": [
                    "US"
                ],
                "src": "https://www.idrive.com/online-backup-security",
                "q": "The IDrive application is hosted at our data centers in the United States."
            },
            "encryption": {
                "v": "AES 256-bit in transfer and at rest; optional private key (not stored by IDrive)",
                "src": "https://www.idrive.com/online-backup-security",
                "q": "Your data is encrypted with 256-bit AES encryption on transfer and storage."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS",
                    "Linux"
                ],
                "src": "https://www.idrive.com/pricing",
                "q": "Access files backed up from PCs, Macs, and Linux computers or synced from connected devices via web, iOS and Android devices"
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://www.idrive.com/mobile-backup",
                "q": "IDrive® mobile backup for iphone, ipad and Android devices"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": true,
                "plan": "Business",
                "summary": "Central dashboard: push and lock backup settings/policies per group, remotely change backup sets and schedules, remote client upgrades, block or delete users, legal hold on a user account.",
                "src": "https://www.idrive.com/dashboard",
                "q": "Admin can lock the particular settings for groups or users. The users or groups cannot modify those settings, till the Admin unlocks it."
            },
            "office_hardware": {
                "v": "Backs up NAS devices (Synology, Netgear, Asustor, QNAP), external/mapped drives and Windows servers; IDrive Express ships a temporary storage device for bulk backup or restore.",
                "src": "https://www.idrive.com/pricing",
                "q": "Backup NAS devices like Synology, Netgear, Asustor, QNAP with dedicated applications"
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "Admins can manage backups on remote employees' computers from the web dashboard, including backup sets, schedules and client upgrades.",
                "src": "https://www.idrive.com/dashboard",
                "q": "Remotely manage your PCs, Mac, and Linux with robust reporting tools in near real-time response."
            },
            {
                "topic": "office",
                "text": "IDrive Express ships a temporary drive to seed or retrieve bulk data without using office bandwidth; free up to three times a year on Team and Business.",
                "src": "https://www.idrive.com/idrive-express",
                "q": "This service is provided FREE with Express Backup — once per year for Personal users, and up to three times per year for Team and Business users."
            },
            {
                "topic": "security",
                "text": "Admins can put a legal hold on a departing user's account: the user is blocked while the admin can still access and download the data.",
                "src": "https://www.idrive.com/dashboard-faq",
                "q": "Legal hold is a process which allows the admin to block a user account."
            },
            {
                "topic": "remote",
                "text": "Support is available around the clock by live chat, email and phone.",
                "src": "https://www.idrive.com/support",
                "q": "IDrive® support is available 24/7 via live chat, email and phone"
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.idrive.com",
        "https://helpcompare.com/backblaze-vs-idrive/",
        "https://www.idrive.com/pricing",
        "https://www.idrive.com/compliance-statement",
        "https://www.idrive.com/online-backup-compliance",
        "https://www.idrive.com/dpa",
        "https://www.idrive.com/single-sign-on",
        "https://www.idrive.com/new-design/online-backup-security",
        "https://www.idrive.com/online-backup-security",
        "https://www.idrive.com/mobile-backup",
        "https://www.idrive.com/dashboard"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}