{ "slug": "hootsuite", "name": "Hootsuite", "entity_id": "https://helpcompare.com/tools/hootsuite/#software", "record_url": "https://helpcompare.com/data/tools/hootsuite.json", "page_url": "https://helpcompare.com/tools/hootsuite/", "verified_at": "2026-09-19", "license": "https://creativecommons.org/licenses/by/4.0/", "attribution": "HelpCompare - https://helpcompare.com/tools/hootsuite/", "generated": "2026-10-10T16:02:14+00:00", "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.", "record": { "slug": "hootsuite", "name": "Hootsuite", "category": "Social Media Management", "official_site": "https://www.hootsuite.com", "helpcompare_url": "https://helpcompare.com/tools/hootsuite/", "entry_price_usd": 99, "entry_price_unit": "user", "entry_price_unit_label": "per user per month, billed annually", "entry_price_included_users": 1, "entry_price_min_users": 1, "entry_price_unit_source": "https://www.hootsuite.com/plans", "entry_price_text": "Standard $99/user/mo (annual; 10 social accounts)", "entry_price_source": "https://helpcompare.com/hootsuite-vs-buffer/", "free_plan": "No — 14-day free trial", "free_trial": "14-day free trial, no card", "pricing_model": "Per user per month", "ai_feature": null, "ai_pricing_model": null, "ai_pricing_detail": null, "rating": 4.3, "review_count": 7452, "rating_source": "G2", "rating_listing": "Hootsuite", "rating_url": "https://www.g2.com/products/hootsuite/reviews", "rating_checked": "2026-09-19", "rating_note": null, "last_verified": "2026-09-19", "comparisons": [ { "title": "Hootsuite vs Buffer", "url": "https://helpcompare.com/hootsuite-vs-buffer/", "last_verified": "2026-09-19" }, { "title": "Hootsuite vs Sprout Social", "url": "https://helpcompare.com/hootsuite-vs-sprout-social/", "last_verified": "2026-09-19" } ], "migrations_from": [ { "to": "Buffer", "url": "https://helpcompare.com/hootsuite-to-buffer-migration/" }, { "to": "Sprout Social", "url": "https://helpcompare.com/hootsuite-to-sprout-social-migration/" } ], "migrations_to": [ { "from": "Buffer", "url": "https://helpcompare.com/buffer-to-hootsuite-migration/" }, { "from": "Sprout Social", "url": "https://helpcompare.com/sprout-social-to-hootsuite-migration/" } ] }, "security": { "slug": "hootsuite", "name": "Hootsuite", "category": "Social Media Management", "checked": "2026-09-19", "scope": "Hootsuite Social OS (web + mobile). Lumen by Talkwalker listening has its own hosting.", "profile_url": "https://helpcompare.com/tools/hootsuite/#security-offline-remote", "trust_center": "https://trustcenter.hootsuite.com/", "fields": { "soc2": { "v": "Type II", "src": "https://trustcenter.hootsuite.com/", "q": "including SOC 2 Type II audits, ISO certifications (27001, 27017, 27018, and 27701), FedRAMP Authorization, and UK Cyber Essentials." }, "iso27001": { "v": true, "src": "https://trustcenter.hootsuite.com/", "q": "ISO 27001:2022" }, "other_certs": { "v": [ "ISO/IEC 27017", "ISO/IEC 27018", "ISO/IEC 27701", "FedRAMP Li-SaaS", "CSA STAR Level 1", "UK Cyber Essentials", "TX-RAMP", "SOC 3" ], "src": "https://trustcenter.hootsuite.com/", "q": "CCPA CSA STAR 1 Cyber Essentials FedRAMP Li-SaaS GDPR ISO 27001:2022 ISO 27017 ISO 27018 ISO 27701 PCI SOC 2 Type II SOC 3 TX-RAMP VPAT" }, "hipaa": { "v": null }, "gdpr_dpa": { "v": true, "src": "https://trustcenter.hootsuite.com/", "q": "Will enter into a DPA" }, "sso_saml": { "v": true, "plan": "Enterprise", "src": "https://www.hootsuite.com/legal/security-practices", "q": "Hootsuite also supports SSO capability for Enterprise customers that wish to ensure greater and more centralized access control to their accounts." }, "scim": { "v": null }, "mfa": { "v": true, "src": "https://www.hootsuite.com/legal/security-practices", "q": "Hootsuite also supports multi-factor authentication capability for its Customers and their Authorized Users in respect of their use of the Services" }, "audit_log": { "v": null }, "data_residency": { "v": null }, "encryption": { "v": "Customer information encrypted at rest and in transit; TLS 1.2 or above", "src": "https://www.hootsuite.com/legal/security-practices", "q": "All Customer Information is encrypted at rest and in transit." }, "self_host": { "v": null }, "mode": { "v": null }, "desktop": { "v": null }, "mobile": { "v": [ "iOS", "Android" ], "src": "https://www.hootsuite.com/hootsuite-mobile-app", "q": "Download Hootsuite’s iPhone or Android app to manage social media from anywhere." }, "limits": { "v": null }, "ip_allowlist": { "v": null }, "device_controls": { "v": null }, "office_hardware": { "v": null } }, "facts": [ { "topic": "remote", "text": "Standard, Professional and Advanced customers get support via help center tickets and X/Facebook, Monday to Friday business hours in several regional time zones; languages are English, Spanish and French.", "src": "https://help.hootsuite.com/s/article/need-help?language=en_US", "q": "Monday to Friday 9:00 am - 5:00 pm (PST GMT-8, CST GMT-6, EST GMT-5, EET GMT+2, CET GMT+1, NZDT GMT+13)" } ] }, "ai_pricing": [], "sources": [ "https://www.hootsuite.com", "https://helpcompare.com/hootsuite-vs-buffer/", "https://www.hootsuite.com/plans", "https://www.g2.com/products/hootsuite/reviews", "https://trustcenter.hootsuite.com/", "https://www.hootsuite.com/legal/security-practices", "https://www.hootsuite.com/hootsuite-mobile-app" ], "datasets": "https://helpcompare.com/data/manifest.json" }