{
    "slug": "gotomeeting",
    "name": "GoToMeeting",
    "entity_id": "https://helpcompare.com/tools/gotomeeting/#software",
    "record_url": "https://helpcompare.com/data/tools/gotomeeting.json",
    "page_url": "https://helpcompare.com/tools/gotomeeting/",
    "verified_at": "2026-10-06",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/gotomeeting/",
    "generated": "2026-10-08T07:21:54+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "gotomeeting",
        "name": "GoToMeeting",
        "category": "Video Conferencing",
        "official_site": "https://www.goto.com/meeting",
        "helpcompare_url": "https://helpcompare.com/tools/gotomeeting/",
        "entry_price_usd": 12,
        "entry_price_unit": "user",
        "entry_price_unit_label": "per organizer per month, billed annually",
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.goto.com/pricing/meeting",
        "entry_price_text": "From $12/mo",
        "entry_price_source": "https://helpcompare.com/zoom-vs-gotomeeting/",
        "free_plan": "N/A — no free plan, only a 14-day trial",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.2,
        "review_count": 17100,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-09-05",
        "rating_note": null,
        "last_verified": "2026-10-06",
        "comparisons": [
            {
                "title": "Zoom vs GoToMeeting",
                "url": "https://helpcompare.com/zoom-vs-gotomeeting/",
                "last_verified": "2026-09-05"
            }
        ],
        "migrations_from": [
            {
                "to": "Zoom",
                "url": "https://helpcompare.com/gotomeeting-to-zoom-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Zoom",
                "url": "https://helpcompare.com/zoom-to-gotomeeting-migration/"
            }
        ]
    },
    "security": {
        "slug": "gotomeeting",
        "name": "GoToMeeting",
        "category": "Video Conferencing",
        "checked": "2026-09-19",
        "scope": "GoTo Meeting commercial plans; HIPAA use is via the separate GoTo Meeting for Healthcare plan (North America only). Compliance data from GoTo's Technical and Organizational Security Measures (TOMs) document linked from goto.com/company/trust/compliance/meeting.",
        "profile_url": "https://helpcompare.com/tools/gotomeeting/#security-offline-remote",
        "trust_center": "https://www.goto.com/company/trust",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
                "q": "GoTo Meeting, GoTo Webinar and GoTo Training holds SOC 2 / SOC 3 Type II, BSI C5, PCI DSS, TRUSTe Enterprise Privacy certifications"
            },
            "iso27001": {
                "v": null
            },
            "other_certs": {
                "v": [
                    "SOC 3",
                    "BSI C5",
                    "PCI DSS",
                    "TRUSTe Enterprise Privacy",
                    "Global CBPR",
                    "Global PRP",
                    "APEC CBPR",
                    "APEC PRP"
                ],
                "src": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
                "q": "GoTo Meeting, GoTo Webinar and GoTo Training holds SOC 2 / SOC 3 Type II, BSI C5, PCI DSS, TRUSTe Enterprise Privacy certifications"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "GoTo Meeting for Healthcare",
                "src": "https://support.goto.com/meeting/help/plan-overview-gotomeeting-for-healthcare",
                "q": "GoTo Meeting for Healthcare, in conjunction with a Business Associate Agreement (BAA), is HIPAA compatible and tailored for our customers in the healthcare industry"
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.goto.com/company/legal/data-processing-addendum",
                "q": "This Data Processing Addendum includes Schedules 1 (Processing Description) and 2 (Regional Transfer Terms)."
            },
            "sso_saml": {
                "v": true,
                "src": "https://support.goto.com/meeting/help/single-sign-on-options-g2m790666",
                "q": "Set up a SAML-based single sign-on (SSO) option for your global GoTo account to provide a simplified sign-in experience for your users."
            },
            "scim": {
                "v": true,
                "src": "https://support.goto.com/meeting/help/automated-provisioning-options",
                "q": "You can have your development team build a custom solution for your organization using the SCIM APIs and Administration REST APIs."
            },
            "mfa": {
                "v": true,
                "src": "https://support.goto.com/meeting/help/how-do-i-set-up-and-use-multi-factor-authentication-for-my-goto-meeting-account",
                "q": "You can enable Multi-Factor Authentication (MFA) for your account to add a level of security on your account"
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": null
            },
            "encryption": {
                "v": "TLS 1.2+ in transit; AES-256 at rest for customer content",
                "src": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
                "q": "In Transit - Transport Layer Security (TLS) v1.2 or higher. o At Rest - Advanced Encryption Standard (AES) 256-bit for Customer Content."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS"
                ],
                "src": "https://support.goto.com/meeting/help/system-requirements",
                "q": "Windows 10 or newer macOS 12 or newer Linux/Ubuntu (web browser only)"
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://support.goto.com/meeting/help/system-requirements",
                "q": "Apple phone or iPad: iOS 15.1 or newer Android phone or tablet: Android OS 8 (Oreo) or newer"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": "GoTo no longer sells GoTo Room hardware kits or licenses; existing Poly, Logitech and Dolby kits still work, and rooms can join via SIP/H.323 audio gateways.",
                "src": "https://support.goto.com/meeting/help/how-do-i-identify-my-goto-room-hardware",
                "q": "Although the hardware still works for existing customers, we are no longer offering any GoTo Room hardware kits or licenses."
            }
        },
        "facts": [
            {
                "topic": "remote",
                "text": "GoTo asks for 1 Mbps or better on computers; mobile devices need 3G or better, with WiFi recommended for VoIP audio.",
                "src": "https://support.goto.com/meeting/help/system-requirements",
                "q": "Computer: 1 Mbps or better (high-speed connection) Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio)"
            },
            {
                "topic": "remote",
                "text": "Participants can dial into sessions by phone (PSTN).",
                "src": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
                "q": "PSTN: Public switched telephone network allows users to dial into sessions via physical or IP telephones."
            },
            {
                "topic": "office",
                "text": "SIP or H.323 conference-room devices can connect to session audio via GoTo's gateway.",
                "src": "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
                "q": "H.323-/SIP-Gateway: Enables connection to session audio via SIP or H.323 conferencing devices."
            },
            {
                "topic": "security",
                "text": "The HIPAA-oriented Healthcare plan is North America only and turns off recording and chat.",
                "src": "https://support.goto.com/meeting/help/plan-overview-gotomeeting-for-healthcare",
                "q": "Note: GoTo Meeting for Healthcare is currently only available in North America."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.goto.com/meeting",
        "https://helpcompare.com/zoom-vs-gotomeeting/",
        "https://www.goto.com/pricing/meeting",
        "https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/goto/pdfs/trust-resource-center/oct-2025-gtm-w-t-toms.pdf",
        "https://support.goto.com/meeting/help/plan-overview-gotomeeting-for-healthcare",
        "https://www.goto.com/company/legal/data-processing-addendum",
        "https://support.goto.com/meeting/help/single-sign-on-options-g2m790666",
        "https://support.goto.com/meeting/help/automated-provisioning-options",
        "https://support.goto.com/meeting/help/how-do-i-set-up-and-use-multi-factor-authentication-for-my-goto-meeting-account",
        "https://support.goto.com/meeting/help/system-requirements",
        "https://support.goto.com/meeting/help/how-do-i-identify-my-goto-room-hardware"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}