{
    "slug": "gohighlevel",
    "name": "GoHighLevel",
    "entity_id": "https://helpcompare.com/tools/gohighlevel/#software",
    "record_url": "https://helpcompare.com/data/tools/gohighlevel.json",
    "page_url": "https://helpcompare.com/tools/gohighlevel/",
    "verified_at": "2026-09-14",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/gohighlevel/",
    "generated": "2026-10-08T13:39:20+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "gohighlevel",
        "name": "GoHighLevel",
        "category": "CRM & Agency Software",
        "official_site": "https://www.gohighlevel.com",
        "helpcompare_url": "https://helpcompare.com/tools/gohighlevel/",
        "entry_price_usd": 97,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per account per month; unlimited users",
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.gohighlevel.com/pricing",
        "entry_price_text": "Starting at $97/mo",
        "entry_price_source": "https://helpcompare.com/gohighlevel-vs-hubspot/",
        "free_plan": "14-day free trial",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.6,
        "review_count": 651,
        "rating_source": "G2",
        "rating_listing": "HighLevel",
        "rating_url": "https://www.g2.com/products/highlevel/reviews",
        "rating_checked": "2026-09-17",
        "rating_note": null,
        "last_verified": "2026-09-14",
        "comparisons": [
            {
                "title": "GoHighLevel vs ActiveCampaign",
                "url": "https://helpcompare.com/gohighlevel-vs-activecampaign/",
                "last_verified": "2026-09-14"
            },
            {
                "title": "GoHighLevel vs ClickFunnels",
                "url": "https://helpcompare.com/gohighlevel-vs-clickfunnels/",
                "last_verified": "2026-09-14"
            },
            {
                "title": "GoHighLevel vs Kartra",
                "url": "https://helpcompare.com/gohighlevel-vs-kartra/",
                "last_verified": "2026-09-14"
            },
            {
                "title": "GoHighLevel vs Keap",
                "url": "https://helpcompare.com/gohighlevel-vs-keap/",
                "last_verified": "2026-09-14"
            },
            {
                "title": "GoHighLevel vs Vendasta",
                "url": "https://helpcompare.com/gohighlevel-vs-vendasta/",
                "last_verified": "2026-09-14"
            },
            {
                "title": "GoHighLevel vs HubSpot",
                "url": "https://helpcompare.com/gohighlevel-vs-hubspot/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "HubSpot",
                "url": "https://helpcompare.com/gohighlevel-to-hubspot-migration/"
            },
            {
                "to": "ClickFunnels",
                "url": "https://helpcompare.com/gohighlevel-to-clickfunnels-migration/"
            },
            {
                "to": "ActiveCampaign",
                "url": "https://helpcompare.com/gohighlevel-to-activecampaign-migration/"
            },
            {
                "to": "Keap",
                "url": "https://helpcompare.com/gohighlevel-to-keap-migration/"
            },
            {
                "to": "Kartra",
                "url": "https://helpcompare.com/gohighlevel-to-kartra-migration/"
            },
            {
                "to": "Vendasta",
                "url": "https://helpcompare.com/gohighlevel-to-vendasta-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "HubSpot",
                "url": "https://helpcompare.com/hubspot-to-gohighlevel-migration/"
            },
            {
                "from": "ClickFunnels",
                "url": "https://helpcompare.com/clickfunnels-to-gohighlevel-migration/"
            },
            {
                "from": "ActiveCampaign",
                "url": "https://helpcompare.com/activecampaign-to-gohighlevel-migration/"
            },
            {
                "from": "Keap",
                "url": "https://helpcompare.com/keap-to-gohighlevel-migration/"
            },
            {
                "from": "Kartra",
                "url": "https://helpcompare.com/kartra-to-gohighlevel-migration/"
            },
            {
                "from": "Vendasta",
                "url": "https://helpcompare.com/vendasta-to-gohighlevel-migration/"
            }
        ]
    },
    "security": {
        "slug": "gohighlevel",
        "name": "GoHighLevel",
        "category": "CRM & Agency Software",
        "checked": "2026-09-19",
        "scope": "HighLevel agency platform (also sold white-labeled; LeadConnector is its app brand)",
        "profile_url": "https://helpcompare.com/tools/gohighlevel/#security-offline-remote",
        "trust_center": "https://www.gohighlevel.com/privacy-and-security",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://www.gohighlevel.com/privacy-and-security",
                "q": "HighLevel undergoes annual SOC 2 Type II assessments."
            },
            "iso27001": {
                "v": true,
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
                "q": "downloadable/viewable documents including HighLevel’s Information Security Program, ISO/IEC 27001:2022 Certificate, and SOC 2 Attestation Report."
            },
            "other_certs": {
                "v": null
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Paid add-on (can’t be turned off once enabled)",
                "src": "https://help.gohighlevel.com/support/solutions/articles/48000983084-hipaa-compliance-with-highlevel",
                "q": "HighLevel offers an optional, account-wide HIPAA add-on that enables encryption of ePHI, Business-Associate Agreements (BAAs), audit logging, and MFA enforcement."
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
                "q": "We also maintain a list of our sub-processors (which may change from time-to-time) within our Data Processing Agreement."
            },
            "sso_saml": {
                "v": true,
                "plan": "Agency Pro (OpenID Connect only, not SAML)",
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000004387-setting-up-single-sign-on-sso-on-highlevel",
                "q": "Currently, HighLevel supports OIDC only . SAML is not yet supported, but it is part of the future roadmap."
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "enforce": "Not plan-gated in vendor docs (portal admin setting)",
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
                "q": "Portal administrators may require all users to have two-factor authentication enabled."
            },
            "audit_log": {
                "v": true,
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000006667-audit-logs",
                "q": "Audit Logs are the source of truth for who did what and when across your HighLevel account."
            },
            "data_residency": {
                "v": [
                    "US"
                ],
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
                "q": "Our product infrastructure resides in the United States."
            },
            "encryption": {
                "v": "AES-256 at rest; TLS 1.2+ in transit",
                "src": "https://www.gohighlevel.com/privacy-and-security",
                "q": "Encryption: TLS 1.2+ (in transit) and AES-256 (at rest)"
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS",
                    "Linux"
                ],
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000006704-download-highlevel-leadconnector-desktop-app-for-windows-macos-linux",
                "q": "We’re excited to introduce the HighLevel Desktop App for macOS, Windows and Linux ."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000007191-custom-dispositions-for-voice-calls",
                "q": "Custom Dispositions are supported in the HighLevel, LeadConnector, and whitelabeled mobile apps on both iOS and Android."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "security",
                "text": "HighLevel offers SSO only over OpenID Connect (OIDC), which requires the $497 Agency Pro plan and a white-label domain.",
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000004387-setting-up-single-sign-on-sso-on-highlevel",
                "q": "Before enabling SSO, two conditions must be met: Your agency must be on the $497 plan . A Whitelabel domain must already be configured."
            },
            {
                "topic": "security",
                "text": "HighLevel's HIPAA add-on cannot be disabled once purchased, and accounts are not HIPAA compliant by default.",
                "src": "https://help.gohighlevel.com/support/solutions/articles/48000983084-hipaa-compliance-with-highlevel",
                "q": "HighLevel accounts are NOT HIPAA compliant by default . Once HIPAA is purchased and enabled, it applies to all location accounts within your account and cannot be deactivated ."
            },
            {
                "topic": "security",
                "text": "Audit log entries are kept for 60 days.",
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000006667-audit-logs",
                "q": "how long data is retained (60 days)"
            },
            {
                "topic": "office",
                "text": "HighLevel says it is not PCI-DSS compliant itself and relies on PCI-compliant payment processors.",
                "src": "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
                "q": "HighLevel does not store, process, or collect credit card information submitted to us by customers, and we are not PCI-DSS compliant."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.gohighlevel.com",
        "https://helpcompare.com/gohighlevel-vs-hubspot/",
        "https://www.gohighlevel.com/pricing",
        "https://www.g2.com/products/highlevel/reviews",
        "https://www.gohighlevel.com/privacy-and-security",
        "https://help.gohighlevel.com/support/solutions/articles/155000000574-highlevel-security-and-compliance-overview",
        "https://help.gohighlevel.com/support/solutions/articles/48000983084-hipaa-compliance-with-highlevel",
        "https://help.gohighlevel.com/support/solutions/articles/155000004387-setting-up-single-sign-on-sso-on-highlevel",
        "https://help.gohighlevel.com/support/solutions/articles/155000006667-audit-logs",
        "https://help.gohighlevel.com/support/solutions/articles/155000006704-download-highlevel-leadconnector-desktop-app-for-windows-macos-linux",
        "https://help.gohighlevel.com/support/solutions/articles/155000007191-custom-dispositions-for-voice-calls"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}