{
    "slug": "dropbox",
    "name": "Dropbox",
    "entity_id": "https://helpcompare.com/tools/dropbox/#software",
    "record_url": "https://helpcompare.com/data/tools/dropbox.json",
    "page_url": "https://helpcompare.com/tools/dropbox/",
    "verified_at": "2026-10-06",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/dropbox/",
    "generated": "2026-10-08T07:20:24+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "dropbox",
        "name": "Dropbox",
        "category": "Cloud Storage",
        "official_site": "https://www.dropbox.com",
        "helpcompare_url": "https://helpcompare.com/tools/dropbox/",
        "entry_price_usd": 9.99,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per month, billed yearly, for 1 person (Dropbox Plus, a personal plan)",
        "entry_price_included_users": 1,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.dropbox.com/plans",
        "entry_price_text": "From $9.99/mo",
        "entry_price_source": "https://helpcompare.com/dropbox-vs-google-drive/",
        "free_plan": "2 GB (Dropbox Basic)",
        "free_trial": null,
        "pricing_model": null,
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.4,
        "review_count": 31428,
        "rating_source": "G2",
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": "2026-08-19",
        "rating_note": null,
        "last_verified": "2026-10-06",
        "comparisons": [
            {
                "title": "Dropbox vs Google Drive",
                "url": "https://helpcompare.com/dropbox-vs-google-drive/",
                "last_verified": "2026-08-19"
            }
        ],
        "migrations_from": [
            {
                "to": "Google Drive",
                "url": "https://helpcompare.com/dropbox-to-google-drive-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Google Drive",
                "url": "https://helpcompare.com/google-drive-to-dropbox-migration/"
            }
        ]
    },
    "security": {
        "slug": "dropbox",
        "name": "Dropbox",
        "category": "Cloud Storage",
        "checked": "2026-09-19",
        "scope": "Dropbox team plans: current Business and Business Plus; legacy Standard, Advanced and Enterprise. Help articles list both sets of names.",
        "profile_url": "https://helpcompare.com/tools/dropbox/#security-offline-remote",
        "trust_center": "https://www.dropbox.com/business/trust",
        "fields": {
            "soc2": {
                "v": "Report (type not stated)",
                "src": "https://www.dropbox.com/business/trust/compliance/certifications-compliance",
                "q": "The Dropbox General Use Report is an executive summary of the SOC 2 report and includes the independent third-party auditor’s opinion"
            },
            "iso27001": {
                "v": true,
                "src": "https://www.dropbox.com/business/trust/compliance/certifications-compliance",
                "q": "View the Dropbox Standard, Advanced, Enterprise and Education ISO 27001 certificate."
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "ISO 22301",
                    "CSA STAR Level 2",
                    "ISMAP",
                    "PCI DSS (merchant)",
                    "EU Cloud Code of Conduct Level 2"
                ],
                "src": "https://www.dropbox.com/business/trust/compliance/certifications-compliance",
                "q": "Dropbox Standard, Advanced, Enterprise and Education have received both the CSA STAR Level 2 Certification and Level 2 Attestation."
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Standard / Business and above",
                "src": "https://help.dropbox.com/account-settings/business-associate-agreement",
                "q": "Dropbox team admins can sign a Business Associate Agreement (BAA) directly through the admin console."
            },
            "gdpr_dpa": {
                "v": null
            },
            "sso_saml": {
                "v": true,
                "plan": "Advanced / Business Plus",
                "src": "https://help.dropbox.com/security/sso-admin",
                "q": "If you're an admin of a Dropbox team on Advanced, Business Plus, or Enterprise, you can turn on single sign-on (SSO) for your team."
            },
            "scim": {
                "v": true,
                "plan": "Standard / Business · automated provisioning via Microsoft Entra ID",
                "src": "https://help.dropbox.com/integrations/microsoft-entra-id",
                "q": "Manage provisioning and deprovisioning Dropbox team members users through Microsoft Entra ID"
            },
            "mfa": {
                "v": true,
                "enforce": "All team plans",
                "src": "https://help.dropbox.com/security/2-factor-authentication",
                "q": "Dropbox team admins can require all or some team members to use two-factor authentication."
            },
            "audit_log": {
                "v": true,
                "plan": "Standard / Business",
                "src": "https://help.dropbox.com/account-access/view-activity",
                "q": "Admins have the following events available in their team activity reports:"
            },
            "data_residency": {
                "v": [
                    "US",
                    "AU",
                    "EU",
                    "JP",
                    "UK"
                ],
                "plan": "Standard / Business",
                "src": "https://help.dropbox.com/security/physical-location-data-storage",
                "q": "Additionally, storage servers are available in Australia, the European Union, Japan, and the United Kingdom for eligible Dropbox users."
            },
            "encryption": {
                "v": "AES-256 at rest; SSL/TLS in transit",
                "src": "https://www.dropbox.com/business/trust/security/architecture",
                "q": "Dropbox files and Dropbox Paper docs at rest are encrypted using 256-bit Advanced Encryption Standard (AES)."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": "full",
                "summary": "In the desktop app (Windows, macOS, Linux), files marked available offline can be opened and edited in local apps with no internet connection, and the mobile apps can save files for offline use. Offline changes don't sync until the device is back online.",
                "src": "https://help.dropbox.com/sync/access-files-offline",
                "q": "When you make something available offline, you can open files in Dropbox or view and edit files in applications on your device, without being connected to the internet."
            },
            "desktop": {
                "v": [
                    "Windows",
                    "macOS",
                    "Linux"
                ],
                "src": "https://help.dropbox.com/installs/system-requirements",
                "q": "Dropbox works on supported versions of Windows, macOS, Linux, Android, iPhone, iPad, and most modern web browsers."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://help.dropbox.com/installs/system-requirements",
                "q": "Dropbox works on supported versions of Windows, macOS, Linux, Android, iPhone, iPad, and most modern web browsers."
            },
            "limits": {
                "v": "Whole folders offline on mobile need Plus, Family, Professional, Standard, Advanced or Enterprise; any plan can make individual files available offline.",
                "plan": "Plus",
                "src": "https://help.dropbox.com/sync/access-files-offline",
                "q": "The ability to make an entire folder available offline is only available to customers on Dropbox Plus, Family, Professional, Standard, Advanced, and Enterprise plans."
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": true,
                "plan": "Standard / Business",
                "summary": "Device approvals (limit which devices members use), remote wipe of linked computers (Business/Advanced and up), and web session control for dropbox.com sessions.",
                "src": "https://help.dropbox.com/account-access/device-approvals",
                "q": "Certain types of admins can use device approvals to manage what devices team members use to access their Dropbox team accounts."
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "office",
                "text": "On Enterprise, network control works with your proxy or CASB to decide which Dropbox accounts can sign in and sync on the corporate network.",
                "src": "https://help.dropbox.com/security/network-control",
                "q": "With this feature, IT admins can manage which Dropbox accounts can be used on their corporate network."
            },
            {
                "topic": "offline",
                "text": "Offline edits on a device don't show up on your other devices until that device syncs with Dropbox again.",
                "src": "https://help.dropbox.com/sync/access-files-offline",
                "q": "While you're offline, changes made to your files and folders on your offline device won't sync with Dropbox."
            },
            {
                "topic": "remote",
                "text": "On mobile, offline files update only over Wi-Fi by default unless you change the setting.",
                "src": "https://help.dropbox.com/sync/access-files-offline",
                "q": "By default, your offline files don’t stay continuously updated, or synced, if you’re only connected to data."
            },
            {
                "topic": "security",
                "text": "Remote wipe removes synced files from computers. Phones and tablets can't sync files, so for them it just signs the member out.",
                "src": "https://help.dropbox.com/delete-restore/remote-wipe",
                "q": "Files can’t be synced to phones and tablet, even if they’re made available offline, so there’s no need to remote wipe them."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.dropbox.com",
        "https://helpcompare.com/dropbox-vs-google-drive/",
        "https://www.dropbox.com/plans",
        "https://www.dropbox.com/business/trust/compliance/certifications-compliance",
        "https://help.dropbox.com/account-settings/business-associate-agreement",
        "https://help.dropbox.com/security/sso-admin",
        "https://help.dropbox.com/integrations/microsoft-entra-id",
        "https://help.dropbox.com/security/2-factor-authentication",
        "https://help.dropbox.com/account-access/view-activity",
        "https://help.dropbox.com/security/physical-location-data-storage",
        "https://www.dropbox.com/business/trust/security/architecture",
        "https://help.dropbox.com/sync/access-files-offline",
        "https://help.dropbox.com/installs/system-requirements",
        "https://help.dropbox.com/account-access/device-approvals"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}