{
    "slug": "buffer",
    "name": "Buffer",
    "entity_id": "https://helpcompare.com/tools/buffer/#software",
    "record_url": "https://helpcompare.com/data/tools/buffer.json",
    "page_url": "https://helpcompare.com/tools/buffer/",
    "verified_at": "2026-09-19",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/buffer/",
    "generated": "2026-10-10T07:56:24+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "buffer",
        "name": "Buffer",
        "category": "Social Media Management",
        "official_site": "https://buffer.com",
        "helpcompare_url": "https://helpcompare.com/tools/buffer/",
        "entry_price_usd": 5,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per connected channel per month, not per user; billed annually ($6 monthly); Essentials is 1 user",
        "entry_price_included_users": 1,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://buffer.com/pricing",
        "entry_price_text": "Free for 3 channels; Essentials $5/channel/mo (annual)",
        "entry_price_source": "https://helpcompare.com/hootsuite-vs-buffer/",
        "free_plan": "Yes — 3 channels, 1 user",
        "free_trial": "14-day free trial",
        "pricing_model": "Per connected channel per month",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": 4.3,
        "review_count": 1041,
        "rating_source": "G2",
        "rating_listing": "Buffer",
        "rating_url": "https://www.g2.com/products/buffer/reviews",
        "rating_checked": "2026-09-19",
        "rating_note": null,
        "last_verified": "2026-09-19",
        "comparisons": [
            {
                "title": "Hootsuite vs Buffer",
                "url": "https://helpcompare.com/hootsuite-vs-buffer/",
                "last_verified": "2026-09-19"
            },
            {
                "title": "Buffer vs Sprout Social",
                "url": "https://helpcompare.com/buffer-vs-sprout-social/",
                "last_verified": "2026-09-19"
            }
        ],
        "migrations_from": [
            {
                "to": "Hootsuite",
                "url": "https://helpcompare.com/buffer-to-hootsuite-migration/"
            },
            {
                "to": "Sprout Social",
                "url": "https://helpcompare.com/buffer-to-sprout-social-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Hootsuite",
                "url": "https://helpcompare.com/hootsuite-to-buffer-migration/"
            },
            {
                "from": "Sprout Social",
                "url": "https://helpcompare.com/sprout-social-to-buffer-migration/"
            }
        ]
    },
    "security": {
        "slug": "buffer",
        "name": "Buffer",
        "category": "Social Media Management",
        "checked": "2026-09-19",
        "scope": null,
        "profile_url": "https://helpcompare.com/tools/buffer/#security-offline-remote",
        "trust_center": "https://buffer.com/legal",
        "fields": {
            "soc2": {
                "v": null
            },
            "iso27001": {
                "v": null
            },
            "other_certs": {
                "v": null
            },
            "hipaa": {
                "v": null
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://buffer.com/legal",
                "q": "We have created a legal agreement that users and external parties can receive from us, promising the protection all personally identifiable information that we collect and store."
            },
            "sso_saml": {
                "v": null
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "enforce": "Team",
                "src": "https://support.buffer.com/en-us/articles/best-practices-for-buffer-account-security-GH1k1HJ9ws",
                "q": "Admins on Team plans can also require 2FA for every member of their organization from their Team Settings ."
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": [
                    "US"
                ],
                "src": "https://buffer.com/legal",
                "q": "Amazon Web Services (AWS), Inc Cloud (hosting) service USA"
            },
            "encryption": {
                "v": null
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": null
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://buffer.com/mobile",
                "q": "Get the Buffer app on Google Play Get the Buffer app on the iOS App Store"
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "security",
                "text": "Buffer says it is SOC 2 compliant (on a Buffer-owned blog post), without stating the report type.",
                "src": "https://buffer.com/resources/every-team-feature-in-buffer-built-for-agencies/",
                "q": "Buffer is also SOC 2 compliant, which covers the rest of the security conversation that tends to come up when an agency is selling into bigger clients."
            },
            {
                "topic": "remote",
                "text": "Team owners and admins can require every team member to turn on two-factor authentication before using Buffer; the 2FA article says this is on the web for Team and Essentials users with Beta features enabled.",
                "src": "https://support.buffer.com/en-us/articles/using-two-factor-authentication-in-buffer-FClTl67lZB",
                "q": "If you're a team owner or admin, you can require that every team member enable 2FA before they can use Buffer."
            },
            {
                "topic": "remote",
                "text": "Buffer recommends an authenticator app over SMS codes for people working without cell reception, for example on a plane.",
                "src": "https://support.buffer.com/en-us/articles/best-practices-for-buffer-account-security-GH1k1HJ9ws",
                "q": "We recommend using an authentication app instead of SMS/text"
            },
            {
                "topic": "remote",
                "text": "Support is by email on every plan, including Free; the pricing page does not list phone or live chat.",
                "src": "https://buffer.com/pricing.md",
                "q": "World-class customer support: Fast and helpful support via email."
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://buffer.com",
        "https://helpcompare.com/hootsuite-vs-buffer/",
        "https://buffer.com/pricing",
        "https://www.g2.com/products/buffer/reviews",
        "https://buffer.com/legal",
        "https://support.buffer.com/en-us/articles/best-practices-for-buffer-account-security-GH1k1HJ9ws",
        "https://buffer.com/mobile"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}