{
    "slug": "box",
    "name": "Box",
    "entity_id": "https://helpcompare.com/tools/box/#software",
    "record_url": "https://helpcompare.com/data/tools/box.json",
    "page_url": "https://helpcompare.com/tools/box/",
    "verified_at": "2026-09-23",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/box/",
    "generated": "2026-10-14T02:43:46+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "box",
        "name": "Box",
        "category": "Cloud Storage",
        "official_site": "https://www.box.com",
        "helpcompare_url": "https://helpcompare.com/tools/box/",
        "entry_price_usd": 5,
        "entry_price_unit": "user",
        "entry_price_unit_label": "per user per month, billed annually; Business Starter requires a minimum of 3 users, capped at 10",
        "entry_price_included_users": null,
        "entry_price_min_users": 3,
        "entry_price_unit_source": "https://www.box.com/pricing",
        "entry_price_text": "Business Starter $5/user/mo (annual, 3-user minimum, up to 10 users)",
        "entry_price_source": "https://helpcompare.com/box-vs-dropbox-business/",
        "free_plan": "No business free plan — 10 GB personal-only free tier exists separately",
        "free_trial": "Free trial of Business Starter",
        "pricing_model": "Per-user business storage and content-workflow platform, tiered by plan",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": null,
        "review_count": null,
        "rating_source": null,
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": null,
        "rating_note": null,
        "last_verified": "2026-09-23",
        "comparisons": [
            {
                "title": "Box vs Dropbox Business",
                "url": "https://helpcompare.com/box-vs-dropbox-business/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "Box vs Google Workspace",
                "url": "https://helpcompare.com/box-vs-google-workspace/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "Dropbox Business",
                "url": "https://helpcompare.com/box-to-dropbox-business-migration/"
            },
            {
                "to": "Google Workspace",
                "url": "https://helpcompare.com/box-to-google-workspace-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Dropbox Business",
                "url": "https://helpcompare.com/dropbox-business-to-box-migration/"
            },
            {
                "from": "Google Workspace",
                "url": "https://helpcompare.com/google-workspace-to-box-migration/"
            }
        ]
    },
    "security": {
        "slug": "box",
        "name": "Box",
        "category": "Cloud Storage",
        "checked": "2026-09-24",
        "scope": "Box Business plans (Business, Business Plus, Enterprise, Enterprise Plus, Enterprise Advanced); individual/Personal Pro plans not researched.",
        "profile_url": "https://helpcompare.com/tools/box/#security-offline-remote",
        "trust_center": "https://www.box.com/trust",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://box.com/legal/compliance",
                "q": "SOC 1 & 2 - Type II"
            },
            "iso27001": {
                "v": true,
                "src": "https://box.com/legal/compliance",
                "q": "ISO 27001"
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "FedRAMP High",
                    "DoD IL4",
                    "C5",
                    "IRAP",
                    "ISMAP",
                    "HDS",
                    "PCI DSS",
                    "HIPAA/HITECH",
                    "SOC 3",
                    "FIPS 140-2"
                ],
                "src": "https://box.com/legal/compliance",
                "q": "FedRAMP(High)"
            },
            "hipaa": {
                "v": "BAA available",
                "plan": "Enterprise",
                "src": "https://support.box.com/hc/en-us/articles/360044194833-Box-HIPAA-and-HITECH-Overview-and-FAQ",
                "q": "Box signs BAA addendums to with its customers who have an Enterprise, Enterprise Plus, or Enterprise Advanced account"
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www.box.com/privacyineurope",
                "q": "our Data Processing Addendum (DPA) includes the updated EU SCCs issued on June 27, 2021 by the European Commission"
            },
            "sso_saml": {
                "v": true,
                "plan": "Business",
                "src": "https://support.box.com/hc/en-us/articles/360043696514-Setting-Up-Single-Sign-On-SSO-for-Your-Organization",
                "q": "SSO authentication is available in Business and Enterprise accounts. Box supports SSO via SAML 2.0 and acts as a service provider (SP) for SSO."
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": true,
                "src": "https://support.box.com/hc/en-us/articles/360044195853-Configuring-Multi-Factor-Authentication",
                "q": "In the Multi-Factor Authentication section, enable Require multi-factor authentication for all managed users."
            },
            "audit_log": {
                "v": true,
                "src": "https://support.box.com/hc/en-us/articles/4415103894803-Security-Logs-Report",
                "q": "Your Security Logs keep track of changes made to settings in your Admin Console."
            },
            "data_residency": {
                "v": [
                    "AU",
                    "CA",
                    "EU",
                    "FR",
                    "IL",
                    "JP",
                    "SG",
                    "CH",
                    "UK",
                    "US"
                ],
                "plan": "Enterprise Plus (add-on)",
                "src": "https://blog.box.com/box-zones-generally-available",
                "q": "The full list of Box Zones: Australia, Canada, the European Union, France, Israel, Japan, Singapore, Switzerland, the United Kingdom, and the United States."
            },
            "encryption": {
                "v": "256-bit AES at rest (with AES-256 key wrapping); TLS 1.2 in transit",
                "src": "https://support.box.com/hc/en-us/articles/360044194533-Data-Encryption-at-Box",
                "q": "Content is also encrypted at rest by Box using 256-bit AES encryption, and is further protected by an encryption key-wrapping strategy that also utilizes 256-bit AES encryption."
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": "full",
                "summary": "In Box Drive (desktop), folders marked 'Always keep on device' are downloaded and can be edited offline; changes upload automatically when back online, and conflicting edits by collaborators must be resolved manually.",
                "src": "https://support.box.com/hc/en-us/articles/360043697574-Making-Content-Available-Offline",
                "q": "If you're working offline, Box Drive automatically uploads all of your changes the next time you are online."
            },
            "desktop": {
                "v": [
                    "macOS",
                    "Windows"
                ],
                "src": "https://www.box.com/resources/downloads",
                "q": "The Box Drive download natively integrates into Mac Finder and Windows Explorer, making it easy to share and collaborate on files."
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "src": "https://www.box.com/resources/downloads",
                "q": "Download Box for iPhone and iPad"
            },
            "limits": {
                "v": "Admins control Mark for Offline: on for all managed users by default, or limited to select users (up to 100), or disabled.",
                "src": "https://support.box.com/hc/en-us/articles/360044196333-Enabling-the-Mark-for-Offline-Feature-for-Your-Enterprise",
                "q": "As an admin, you specify whether to keep this feature available throughout your organization (the default), or just for certain individuals, or whether to disable it altogether."
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": true,
                "summary": "Device Trust minimum requirements (OS version, antivirus, firewall, full disk encryption), device pinning, EDR-triggered session termination and device blocking, and EMM/MDM support for the mobile apps.",
                "src": "https://support.box.com/hc/en-us/articles/5451639088659-Enterprise-Settings-Device-Protection-Tab",
                "q": "limit which devices a user can access Box from, ensuring access is only allowed on trusted devices"
            },
            "office_hardware": {
                "v": null
            }
        },
        "facts": [
            {
                "topic": "security",
                "text": "Box Zones (in-region data storage) is an add-on for Enterprise Plus and Enterprise Advanced, covering ten regions.",
                "src": "https://support.box.com/hc/en-us/articles/53326544662291-New-Box-Zones-in-Switzerland-Singapore-and-Israel-with-expanded-in-region-processing-for-France-and-Canada",
                "q": "Box Zones is available as an add-on for Enterprise Plus and Enterprise Advanced."
            },
            {
                "topic": "remote",
                "text": "For Device Trust checks in the web app, Windows and macOS laptops must have Box Tools installed, so unmanaged home computers may be blocked.",
                "src": "https://support.box.com/hc/en-us/articles/5451639088659-Enterprise-Settings-Device-Protection-Tab",
                "q": "Windows and macOS devices must have Box Tools installed for the Web App to perform the necessary endpoint security checks."
            },
            {
                "topic": "offline",
                "text": "Offline edits in Box Drive upload automatically on reconnect, and Box Drive resumes pending syncs where it left off.",
                "src": "https://support.box.com/hc/en-us/articles/360043697574-Making-Content-Available-Offline",
                "q": "Box Drive will automatically resume where it left off when you are back online."
            },
            {
                "topic": "office",
                "text": "Box Zones customers with France or Canada users had to add new Zone-specific endpoints to office firewall and proxy configurations by September 15, 2026.",
                "src": "https://support.box.com/hc/en-us/articles/53326544662291-New-Box-Zones-in-Switzerland-Singapore-and-Israel-with-expanded-in-region-processing-for-France-and-Canada",
                "q": "update their firewall and proxy configurations"
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.box.com",
        "https://helpcompare.com/box-vs-dropbox-business/",
        "https://www.box.com/pricing",
        "https://box.com/legal/compliance",
        "https://support.box.com/hc/en-us/articles/360044194833-Box-HIPAA-and-HITECH-Overview-and-FAQ",
        "https://www.box.com/privacyineurope",
        "https://support.box.com/hc/en-us/articles/360043696514-Setting-Up-Single-Sign-On-SSO-for-Your-Organization",
        "https://support.box.com/hc/en-us/articles/360044195853-Configuring-Multi-Factor-Authentication",
        "https://support.box.com/hc/en-us/articles/4415103894803-Security-Logs-Report",
        "https://blog.box.com/box-zones-generally-available",
        "https://support.box.com/hc/en-us/articles/360044194533-Data-Encryption-at-Box",
        "https://support.box.com/hc/en-us/articles/360043697574-Making-Content-Available-Offline",
        "https://www.box.com/resources/downloads",
        "https://support.box.com/hc/en-us/articles/360044196333-Enabling-the-Mark-for-Offline-Feature-for-Your-Enterprise",
        "https://support.box.com/hc/en-us/articles/5451639088659-Enterprise-Settings-Device-Protection-Tab"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}