{
    "slug": "bigcommerce",
    "name": "BigCommerce",
    "entity_id": "https://helpcompare.com/tools/bigcommerce/#software",
    "record_url": "https://helpcompare.com/data/tools/bigcommerce.json",
    "page_url": "https://helpcompare.com/tools/bigcommerce/",
    "verified_at": "2026-09-23",
    "license": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "HelpCompare - https://helpcompare.com/tools/bigcommerce/",
    "generated": "2026-10-13T20:53:46+00:00",
    "how_to_read": "record = this tool's row of /data/tools.json (schema /data/schema/tools.schema.json); security = its row of /data/security-offline-remote.json (null = not researched yet); ai_pricing = its rows of /data/ai-pricing.json; sources = every URL these values were checked against. Values are verified data; nothing here is an editorial rating.",
    "record": {
        "slug": "bigcommerce",
        "name": "BigCommerce",
        "category": "E-commerce Platforms",
        "official_site": "https://www.bigcommerce.com",
        "helpcompare_url": "https://helpcompare.com/tools/bigcommerce/",
        "entry_price_usd": 29,
        "entry_price_unit": "account",
        "entry_price_unit_label": "per store per month, billed annually; gated by trailing-12-month GMV, not by user seats",
        "entry_price_included_users": null,
        "entry_price_min_users": null,
        "entry_price_unit_source": "https://www.bigcommerce.com/pricing/",
        "entry_price_text": "Core $29/mo (billed annually), up to $30K trailing-12-month GMV",
        "entry_price_source": "https://helpcompare.com/bigcommerce-vs-shopify/",
        "free_plan": "No free plan — 15-day free trial",
        "free_trial": "15-day free trial",
        "pricing_model": "Per-store pricing gated by trailing-12-month GMV, not by user seats",
        "ai_feature": null,
        "ai_pricing_model": null,
        "ai_pricing_detail": null,
        "rating": null,
        "review_count": null,
        "rating_source": null,
        "rating_listing": null,
        "rating_url": null,
        "rating_checked": null,
        "rating_note": null,
        "last_verified": "2026-09-23",
        "comparisons": [
            {
                "title": "BigCommerce vs Shopify",
                "url": "https://helpcompare.com/bigcommerce-vs-shopify/",
                "last_verified": "2026-09-23"
            },
            {
                "title": "BigCommerce vs WooCommerce",
                "url": "https://helpcompare.com/bigcommerce-vs-woocommerce/",
                "last_verified": "2026-09-23"
            }
        ],
        "migrations_from": [
            {
                "to": "Shopify",
                "url": "https://helpcompare.com/bigcommerce-to-shopify-migration/"
            },
            {
                "to": "WooCommerce",
                "url": "https://helpcompare.com/bigcommerce-to-woocommerce-migration/"
            }
        ],
        "migrations_to": [
            {
                "from": "Shopify",
                "url": "https://helpcompare.com/shopify-to-bigcommerce-migration/"
            },
            {
                "from": "WooCommerce",
                "url": "https://helpcompare.com/woocommerce-to-bigcommerce-migration/"
            }
        ]
    },
    "security": {
        "slug": "bigcommerce",
        "name": "BigCommerce",
        "category": "E-commerce Platforms",
        "checked": "2026-09-24",
        "scope": "Hosted BigCommerce SaaS (Core, Growth, Scale, Performance plans); BigCommerce's support center is JS-rendered, so control-panel SSO/2FA/IP details could not be verified.",
        "profile_url": "https://helpcompare.com/tools/bigcommerce/#security-offline-remote",
        "trust_center": "https://security.bigcommerce.com/",
        "fields": {
            "soc2": {
                "v": "Type II",
                "src": "https://www.bigcommerce.com/press/releases/bigcommerce-achieves-soc-1-and-soc-2-compliance-verifying-data-security-practices-and-procedures/",
                "q": "today announced it has successfully completed SOC 1 Type 2 and SOC 2 Type 2 compliance audits"
            },
            "iso27001": {
                "v": true,
                "src": "https://security.bigcommerce.com/",
                "q": "certified against globally recognized standards, including ISO/IEC 27001:2022, 27017, 27018, 27701, and 22301"
            },
            "other_certs": {
                "v": [
                    "ISO/IEC 27017",
                    "ISO/IEC 27018",
                    "ISO/IEC 27701",
                    "ISO 22301"
                ],
                "src": "https://security.bigcommerce.com/",
                "q": "Our security program is aligned with the NIST Cybersecurity Framework and certified against globally recognized standards, including ISO/IEC 27001:2022, 27017, 27018, 27701, and 22301"
            },
            "hipaa": {
                "v": null
            },
            "gdpr_dpa": {
                "v": true,
                "src": "https://www-cdn.bigcommerce.com/assets/Data-Processing-Program-Document-1.pdf",
                "q": "This Data Processing Program Document (this \"Program Document\" or \"DPA\") is part of the Master Enterprise Agreement or Master Services Agreement between BigCommerce and Customer"
            },
            "sso_saml": {
                "v": null
            },
            "scim": {
                "v": null
            },
            "mfa": {
                "v": null
            },
            "audit_log": {
                "v": null
            },
            "data_residency": {
                "v": null
            },
            "encryption": {
                "v": null
            },
            "self_host": {
                "v": null
            },
            "mode": {
                "v": null
            },
            "desktop": {
                "v": null
            },
            "mobile": {
                "v": [
                    "iOS",
                    "Android"
                ],
                "plan": "Core",
                "src": "https://www.bigcommerce.com/product/mobile-app/",
                "q": "It's free to download from the Apple App Store and Google Play Store."
            },
            "limits": {
                "v": null
            },
            "ip_allowlist": {
                "v": null
            },
            "device_controls": {
                "v": null
            },
            "office_hardware": {
                "v": "In-store selling is handled through point-of-sale integrations (third-party POS) that connect to the store on every plan.",
                "plan": "Core",
                "src": "https://www.bigcommerce.com/essentials/pricing/",
                "q": "Connect your offline and online business with POS integrations"
            }
        },
        "facts": [
            {
                "topic": "security",
                "text": "BigCommerce holds Level 1 PCI DSS attestations as both a merchant and a service provider.",
                "src": "https://security.bigcommerce.com/",
                "q": "BigCommerce maintains Level 1 PCI DSS Attestations of Compliance as both a Merchant and a Service Provider—the highest level available."
            },
            {
                "topic": "remote",
                "text": "The free BigCommerce mobile app (iOS and Android) lets staff view and update orders and customers away from a desk, using the same login as the browser control panel.",
                "src": "https://www.bigcommerce.com/product/mobile-app/",
                "q": "Securely use the same login on your mobile app as your desktop browser, no additional password required."
            },
            {
                "topic": "office",
                "text": "Every plan, from Core up, includes POS integrations to connect in-person and online sales.",
                "src": "https://www.bigcommerce.com/essentials/pricing/",
                "q": "Connect your offline and online business with POS integrations"
            }
        ]
    },
    "ai_pricing": [],
    "sources": [
        "https://www.bigcommerce.com",
        "https://helpcompare.com/bigcommerce-vs-shopify/",
        "https://www.bigcommerce.com/pricing/",
        "https://www.bigcommerce.com/press/releases/bigcommerce-achieves-soc-1-and-soc-2-compliance-verifying-data-security-practices-and-procedures/",
        "https://security.bigcommerce.com/",
        "https://www-cdn.bigcommerce.com/assets/Data-Processing-Program-Document-1.pdf",
        "https://www.bigcommerce.com/product/mobile-app/",
        "https://www.bigcommerce.com/essentials/pricing/"
    ],
    "datasets": "https://helpcompare.com/data/manifest.json"
}